Netflix Issue:
When I first got the KFHDX, I had no problems with Netflix. One day, it stopped working. I could open the app, select a video and start it, but I would get an error message and no video would come up.I tried all kinds of fixes from hard reboot of device, reboot router and so forth. Nothing. Well, after a couple weeks of frustration, I got it fixed.
Go to:
Settings
Applications
Manage All Applications
Scroll down and select Netflix
Select "Clear Cache" (Data will change to 12.00KB)
Select "Clear Data" (Window will pop up and ask Clear Application Data? Choose "Clear Data")
Return to Kindle Home page (Little white house icon at lower right)
Open Netflix app
Sign back in to Netflix
Open a show or movie
It should work again with no error message
Enjoy
Latest **UPDATES** on 2 DEC 2013 (Download Prime Videos & Audio updated: Added new category - Apps)
I upgraded from the original Kindle Fire. If you already enjoy the Amazon ecosystem, crave responsively fast performance, love gorgeous high resolution screens, wish the Kindle Fire were noticeably lighter, all without sacrificing battery life, while being able to enjoy more benefits of Amazon Prime, plus many other great new features, then stop reading, save time, and hit the "Add To Cart" button and buy it.
I wanted the Amazon ecosystem. I am a Prime member. I also own a Nexus phone, the Sony Xperia Tablet Z, and a few other Android devices, besides the original Kindle Fire. I don't mind that Kindle Fires don't have Google Play. I have other devices for that. My wife has the iPad 4.
If this is going to be your only Android device, then the decision point is which do you prefer, the Google experience or Amazon experience? You can get most of the Amazon experience with a more conventional Android device. The overlap is not as great going the other way around. However, with the new Fire OS, you do get a few more Amazon exclusive experiences. Weigh your needs and wants to make the best choice.
**UPDATE 6 NOV 2013**
SERVICE: Amazon service applies directly to this device since it is their product. Amazon had a one day only FAA 15% off sale for some of the Kindles. I opened up the MayDay and asked the rep if they would honor the discount to those who had previously made the purchase. I was told it would only apply for those who had made the purchase within the last 7 days. That was not me. The MayDay rep didn't really do anything wrong, but she just appeared as if she didn't care and seemed a little annoyed at my request. Because the customer CAN see the MayDay rep, in my mind, it would be very important that person have a smile and warm demeanor. I've done tech support for a business I once owned, and a simple thing like this can make a huge difference in how a customer perceives a company.
I had also emailed Amazon, received a reply with a number, and gave that a call. The initial rep was kind enough to refer me to someone who could make that decision. The manager I spoke with made the decision to honor a partial refund, even though the 64GB model I had purchased was not one of the sale items. I didn't get the full 15%, but it was about 12% discount. I thought this was more than fair and I appreciated the fact that Amazon allows their service managers the freedom to make these kind of decision.
I believe there were two factors in play. 1. My standing with Amazon as a shopper (not that they don't care about all their customers, but it's nice to be appreciated for being a loyal customer!) 2. I was still within my return window. I could have sent it back, bought the sale version and still come out ahead, in theory. It would have been a headache and extra cost for all involved, and this service manager was keen enough to save us all that headache. Even if I had to go that way, it's still great service that I could return the device this long after the purchase, for any reason.
If I could make one request, it would be that there was a dedicated link within Amazon Shop for writing reviews. I find typing to be one of the more accurate experiences on the Fire HDX, much improved over original Fire, and would like to be able to write reviews straight from the new Fire HDX.
After about 1.5 months use, I have no buyer's remorse. This is a great tablet and a great buy for Amazon fans.
====================
FIRST IMPRESSIONS
====================
The packaging, for those of you who care, was like looking at movie poster. It got you interested, excited and ready to open it up. Once the cover was opened, box unsealed, and then opened, the inside was simple and elegant. Inside is the Kindle Fire HDX, the 5 watt charger (not 9 watt), and a nice thick 5 foot long USB to micro-USB cord. That's it.
Compared to the original Kindle Fire, the HDX 7" is noticeably lighter and easier to hold. The angled edge harmoniously eases the hand into a comfortable holding position. This is great to hold! When holding landscape mode, the top, where the speakers are, is smooth glossy plastic. It attracts fingerprints but it actually adds to the grip. The Amazon logo that is recessed in the back is also this same gloss and also helps make the device less slippery to hold. Well done. Fortunately, those are the only places that are glossy plastic.
Turning on the device, Amazon already had associated the device with my account. The carousel was familiar. But swipe up and there was the typical icon view.
Overall, the device is snappy and responsive. No more lag. I love it! The screen is gorgeous. It rotates quickly from landscape to portrait. It's the best rotating screen I've experienced on any Android device so far, and I've had my share of Android devices.
There are a myriad of new features to learn from the upgrade. So far, I like them - a lot. The Mojito OS does take some exploring to get fully adjusted. I'm still in that process after two hours of playing around.
====================
THE DETAILS
====================
-------------------------
APPS (Added 2 DEC 2013):
-------------------------
One of the biggest CONS people mention about the Kindle Fire line is the lack of Google Play, which primarily means limited app choices. This is true. There are apps I wish I could get on the Kindle Fire HDX. For some this may be a deal killer. For me, it is not.
Amazon has really gone above and beyond to make the lack of Google Play so much easier to take. Since I purchased the Kindle Fire HDX, it came with 500 Amazon coins. Within the Amazon Apps world, this translates to $5.00 to spend on any app. In the month plus I've been an owner, Amazon has offered a ton of free apps, good ones! In some cases, they offered a free app, plus more free coins. There seems to be no shortage of ways to get free coins. Even when I do spend the coins (and not my real money yet,) I've made a handful of purchases where I got more coins back, in one case, 250 coins just for making my first purchase using coins. Some of these deals equate to discounts of 30% or more.
My new Kindle Fire HDX is loaded with games and apps I'd likely not have purchased on my own. Between this give-a-way fest and their daily free apps, I have a lot of great choices for full paid apps. Not all the daily free apps are very good, but some are. It's worth checking out, especially during this Thanksgiving/Christmas time period.
The Kindle Fire is meant for consumption and Amazon has done a great job making sure I can do just that without breaking the bank. Amazon makes up for its shortcoming in the apps department by being far more generous than Google is with their store.
With the current Cyber Monday sale, the Kindle Fire HDX is a steal! Let me reinforce that the Snapdragon 800 processor/Adreno 330 combo is one awesome setup! It makes apps like Minecraft, RipTide 2 and others look gorgeous and perform without hiccup. It's no small deal that the top of the line hardware can be had for bargain hunter prices.
----------
TURN IT ON:
----------
The power button is on the left back side. It does take a moment to figure this out when being used to a button on the top or side has been the norm for so long. It's not a big deal, but surprising after forgetting for the first time.
**UPDATE 6 NOV 2013**
I still find the button on back to be somewhat clumsy. Even though the other side has two recessed buttons for the volume, it doesn't stand out enough for me. I'm still flipping the device back and forth at night with little or no light. Even in the day time or with light, I have to make a concerted effort to determine which way is up and remember that the power button is on the left. With my other devices, I just feel for the button and push.
-----------------------------
DOWNLOAD PRIME VIDEOS:
-----------------------------
This is the main reason I purchased the 64 GB WiFi version. First, I could take videos with me when I had no internet connection, such as in a car. Second, when my kids want to watch videos, I can download their favorites so they won't be hogging the bandwidth at home!
How does this work? Go to the videos, choose the desired video and an option to download will be there. My first attempt to download a Prime video, I chose Downtown Abbey Season 3, Episode 1, which was 1:06 hours long. I was given three options: Standard Definition, 720P HD and 1080 HD. I selected the 1080P HD option first.
My internet is 10 Mb/s DSL download speeds. I made it to about 44% downloaded after about 50 minutes. Of course, I kept on checking out other features during the wait. While trying to start Flick Soccer, the device locked up on me. I was stuck. I held the power button for a good while and it rebooted.
The HDX then successfully upgraded the system, something that failed after my initial setup. Yes, an update already (for the Mayday button!) When I looked to see if the video was there, it was not. I had to start all over again. It didn't save.
This time, I chose 720P HD. It took about 19 minutes to download. I was previously able to view the 1080P video while it was downloading. It looked awesome. The 720P HD looked just about as good. Some action scenes, I could tell it was lower quality, but not that noticeable. This 1:06 hour 720P HD video file consumed 1.24 GBs of space.
Next I tried the SD, or lowest quality option and downloaded Episode 2. This took 5 minutes and 44 seconds. The SD video file size for a 1:06 episode was 267MB. The video was a tad blurry, more choppy during action, and more noise, grain and artifacts. However, for standard definition, it was surprisingly passable. Download your young kid's videos in SD and save some space. They won't care, and even you may not.
Finally, I retried the 1080P video with Episode 3. This time, it took 44 minutes 38 seconds to successfully download. The quality, as mentioned before, was excellent. The colors were vibrant, the video sharp and fluid. It took up 2.07GBs of space.
Here is the rundown. About 1 hour video episode of Downtown Abbey. 10 Mb/s DSL download speed.
SD = 5:44 minutes to download. 267MB. Quite decent quality.
720P = 19:12 minutes to download. 1.24GB. Very good quality.
1080P = 44:38 minutes to download. 2.07 GB. Excellent quality.
For those who are new to the Amazon world, yes, you can download the Netflix app and watch those, too, minus the download for later option.
**UPDATE 23 OCT 2013**:
Yes, there are 3 quality settings for downloading Prime Videos. After digging around, I found a few more choices.
After swiping down system menu in the Home screen, go to:
Settings / Applications / Videos
Here you will see individual settings for HD and SD downloads. It turns out HD has 3 quality settings and SD has 3 quality settings. I chose to ask for each setting.
Also, in this menu, you will find the option for Dolby Digital Plus 5.1 Audio. Because this increases the size of the video while streaming, it is turned OFF by default. I turned it on and it does make a noticeable difference with surround sound effect, both with speakers and headphones. The video you are watching will need to support this feature.
In this Video settings, there is also the option to clear video search history.
Another discovery with Prime Video downloads is that most videos do have a time limit for viewing offline. As long as you connect back online, it resets that time, so not a big deal in most cases. So far, I've noticed videos such as "Under the Dome" have a 48 hour limit offline before needing to reconnect. Other videos have a 30 day window. It seems as if some of the kids' videos had no such time limit for offline viewing.
**UPDATE 2 DEC 2013**
I am discovering that not all Prime videos can be downloaded. This seems to be true with a lot of newer Prime movies and some TV shows. I'm hoping it is a licensing issue and not a decision made by Amazon. If possible, please make ALL Prime videos downloadable!
I also find the ability to browse videos to be tedious. Similar to Netflix, on the Kindle devices, Amazon pushes out choices to you in limited quantities. If your watching habits change on any given day, you will need to really dig into the menu choices to see all the viewing options out there. The menu choices overlap and can make browsing confusing, and a challenge to track what one has already browsed.
In the Videos, in the side menu under "Prime Instant Video" there are three main choices:
Top TV Shows
Top Movies
For the Kids
What tipped me off, is under "For the Kids" there are very few choices. I knew from my Roku device and from browsing from a web viewer, there had to be more choices for the kids.
Regardless of which of the three main categories one chooses, each has a sub-menu found by tapping the little down arrow that is right of the category description, such as:
MOVIES (Upper left hand corner once this choice has been selected)
Top Movies, Prime (Right under, MOVIE, in smaller letters) and the arrow is just right of this.
Each main category has sub-menu items, as noted before. But each sub-menu also has the same choices. These would be the same regardless of which main category one came from. Hence, this is where some confusion can come into play.
What each sub-menu has, within each main Prime category, is an option called, "Genres." This is where one needs to go to find the rest of the Prime viewing choices. Unfortunately, there are even more sub-categories within each Genre choice. One will never find all the choices in one place for mass browsing.
Are you confused? That is my point. Browsing could be less confusing and easier to navigate.
For these two points within Prime Video, I'd knock off a half star. But since I can't, I'll leave my rating at 5 stars because overall, I'm still very happy with the device.
----------
AUDIO:
----------
I found the speakers to have decent sound. It sounds a tad more fuller than my Sony Xperia Tablet Z, but iPad 4 is still much better and sounds louder. The new HDX is sufficiently loud enough while holding it, but I do wish it could go a notch or two louder. With my Klipsch X10i head phones, the sound was plenty loud. It sounded better than the speakers and was OK. It won't win over Audiophiles, but good enough for entertainment purposes.
**UPDATE 6 NOV 2013**
In Settings/Device/Applications/Videos Dolby Digital Plus 5.1 Audio is shut off by default. Turn it on. It improves the sound, especially with the built in speakers. I can actually sense a better surround sound effect in videos that support this.
I find that the speaker sound is actually pretty good the more I use it. There is more meat to the sound than I initially thought. For personal use, the loudness is good in a quiet environment. The sound quality is good for a tablet. The sound stage is narrow. The surround sound effect, once turned on is decent. The simulated surround effect is noticed most of the time.
I still think the iPad 4 has the best built in speakers I've heard on a phone or tablet. I listened to the built in speakers on the new iPad Air, and the Kindle Fire HDX is much better. The iPad Air built in speakers takes a big step back compared to the iPad 4. The Air also has mono speakers and it really sounds mono, in a bad way.
**UPDATE 2 DEC 2013**
Rather than relying strictly on my memory, I went back and tested the audio side by side with my wife's iPad 4. I would say the sound quality is about the same. What I overlooked was the fact the iPad 4 only has one external speaker. It is mono. In that regards, I give the nod to the Kindle Fire HDX. With some surround effect, once turned on, the HDX separates itself even more. From my own testing, the built in speakers are one of the best on any tablet or phone. The more I use it this way, the more I am enjoying it. In most cases where disturbing others is not a concern, I don't feel compelled to need headphones. If one does need a little bit louder sound, hold it with both hands from the top, and the sound reflects directly to you, making it sound a little louder. The decision to put the speakers on top in landscape mode, was a very good one.
----------
GRAPHICS:
----------
The HDX has the latest and greatest Adreno graphics to compliment the current king of the hill quad-core Snapdragon 800 2.2GHz processor. Yes, it is a huge upgrade from the original Kindle. Huge!
Playing the Temple Run games, I'd get frustrated with the lag on the original Kindle Fire. No more lag. Graphics look great. No video tearing.
In Minecraft PE, the original Kindle can play it, but It's not a great experience. The HDX plays it with the best Androids out there. Once again, the beautiful screen and powerful graphics chip makes playing Minecraft a joy, even with Amazon's highly skinned version of Android running it.
----------
SCREEN:
----------
The screen is sharp. Texts are very crisp. Colors are accurate and beautiful. There are no pixels to be seen by my naked eye.
One nice surprise is that the screen itself seems to be somewhat oliophobic. While fingerprints are there, they seem to disappear some. It is one of the better screens for this, at least that is my initial impression. I don't think this was even intended. I'll revisit this later with more time.
The screen is glossy. It does reflect a lot. But once turned on, it can be noticeable, but also easily forgotten. If you are prone to glare and easily distracted by it, keep this in mind.
**UPDATE 6 NOV 2013**
After further use, I still think the Kindle Fire HDX screen is one of the best screens in terms of keeping it clean. It does collect finger oils, but I find it still keeps on cleaning off easier than any other device I've ever used. I don't even need a special cloth. Just by cleaning it off with the palm of my hands, the screen looks nearly clean again!
----------
MAYDAY:
----------
Yes, I tried it. I really had a question! No, really! I knew that while reading a book, the HDX could have its contrast adjusted for better reading in sunlight, as well as longer battery life. I looked everywhere how to get to this setting. I couldn't find it.
I opened up the Mayday feature and waited about 30 seconds to connect. After confirming my email, address and name associated with my account, I was asked how they could help. With the speaker on full volume, I had a difficult time hearing the female tech, Celeste. I asked her my question and she did need to seek help to find the answer, but I got the answer. She was friendly. I could move the little window wherever I wanted. At one point, she took control of the screen.
The answer was that the screen brightness setting had to be set to auto and it would then recognize when to make the adjustments while reading.
It might seem a little daunting to do tech support via video conference. Don't worry. The video is one way. They don't ever see you. The tech can only see your screen.
The Mayday button is added with the first initial system update, which should take place during the setup. But if it failed the first time like it did for me, you won't see it when swiping down for the settings on top of the screen. Manually update the Kindle by swiping down the top and finding it in the settings.
I really don't see Mayday being a feature I'll need much, but it's a nice touch for the tech challenged.
----------
X-RAY:
----------
This could be one of the most underrated features. I didn't bat an eye about it before the purchase. Now, I think it is really useful and can see myself turning to it all the time.
In movies, tap the video screen and X-Ray pops up on the left side. X-Ray detects which characters are in the current scene and you can find out more about the actor. Trivia facts are also there. It's like watching a DVD with narration on, only much less annoying and much smarter.
In the Music player, X-Ray provides scrolling lyrics that follow the song as it goes. If you are a karaoke fan (I am not much so) then you will love this.
Yes, even in some books, X-Ray is there. It provides footnote like data about characters and terms. I've only seen it in the book Les Miserable. There could be more. I'm guessing it depends on what the publisher provides.
----------------
SILK WEB BROWSER:
----------------
It's pretty fast for an Android tablet. On a tablet, I still find the Ipad 4 is the best experience with Safari. There is the option for mobile website, desktop version, or automatic. This is a bit misleading. I prefer desktop version of websites. However, with Silk, you won't get a real desktop experience. Silk still customizes the website to fit the HDX screen. The accuracy will depend on each website.
**UPDATE 6 NOV 2013***
I find I don't use the Silk Browser much unless I need to quick look something up. I really wish the option to have a full desktop view did just that. On some of my sites, like Yahoo, it does a bad job of rendering pages. I may have to side load Chrome.
---------------
KINDLE FREETIME:
---------------
I just set up Kindle FreeTime. I did the Family Plan for up to 6 kid profiles for $6.99 a month. The other option is for one child for $2.99 a month.
Once I set the age (but not actual birthdays, just close to their age) for each child, and subscribed to the unlimited family plan, I tried using it.
It was a bit confusing at first. I wanted to set the content for each child. I couldn't find all these "unlimited" apps, books and videos for kids. I could only see what was already on my device or what I owned in the cloud.
Only when I actually logged in as one of my kids, did I see all the kid's content I had subscribed. There were plenty of choices. The initial choices were for me to determine what I wanted my kids to be able to access that was for my main account. No, I don't want them to have access to all me and my wife's content. But yes, I do want them to have access to other apps and videos we already purchased. That was what the initial content filtering was all about.
My first impression of Kindle FreeTime is that I may end up having to buy each kid their own Kindle. I can see them fighting over MY, I stress MY, Kindle HDX. I may never see it again once I let them on it. I think it's going to be that good. Thankfully, I can set time limits for them!
**UPDATE 23 OCT 2013**:
I could not download videos for offline use within FreeTime. That seems to be an Amazon Prime video benefit.
Only certain books could be downloaded and viewed while offline.
I did like that some books can be set to have a narrator read the books to the young child. This is good for my 3 year old. He loves the Thomas books that do this.
------------
BATTERY LIFE:
------------
The HDX came with about 60% charge. I'm making an educated guess since it was a graphic meter that is the default battery indicator. I changed it to show percentage after I'd used the Kindle for a short while. It had 54% by that time. After about 4.5 -5 hours of very heavy usage setting up, testing and downloading, I'm at the last 1%.
After completely draining the battery to where it shut off by itself, here is what I've been able to measure for recharging with the standard 5 watt included charger, which does eat up 2 outlets on an older power strip:
15% in 28:44 minutes
30% in 1:00 hour
40% in 1:22 hours
50% in 1:42 hours
60% in 2:03 hours
70% in 2:21 hours
90% in 3:05 hours
95% in 3:15 hours
100% in 3:34 hours Whew!
Note: There is no indicator light to show charging status.
**UPDATE 25 OCT 2013**:
I let my kids use the new Kindle Fire HDX during a 4 hour trip to visit family. With some video, lots of multiplayer MineCraft use, it lasted from Noon to 9 PM with about 35% battery life left. It wasn't on all the time, but it was being used frequently.
In a more detailed drain test, here are the results:
5:41 Hours = 100% Brightness playing constant video (downloaded)
9:28 Hours = 50% Brightness playing constant video (downloaded)
During the 50% brightness test, it took 4:52 hours to drain down to 50% battery life. It took 4:36 minutes to drain from 50% down to 0% where it powered off on its own.
50% brightness is still viewable even in a well lit room. However, I'd at least go 70%. In dimly lit areas with some light, 50% is plenty bright.
The Kindle HDX is very efficient with power. It barely warms up and it never gets hot. The claimed rating of 11 hours with mixed use seems about right and that's using it constantly. With light to medium use, one could easily go a full day and likely two or three away from a power source.
----------------------------
HOW MUCH MEMORY SHOULD I GET:
----------------------------
The base model with 16GB memory is $229. To double that memory to 32GB costs another $40. Compared to Apple's memory upgrade practice, this is a cheap upgrade. To quadruple the base memory of 16GB to 64GB costs $80. This is the best value if you are going to upgrade the internal storage size. Here's why:
$2.50 per GB to add 16GB storage to base model for a total of 32GB.
$1.67 per GB to add 48GB storage to the base model for a total of 64GB.
I got the 64GB model because I am a content lover. I love choice. I love freedom to use even when speedy internet is not available. I want to be able to download videos for my kids when travelling in the car. Even at home, I'd rather they view videos locally from a device so I don't have to fight bandwidth with them! Data these days can add up fast. 8 GB on original Kindle Fire was definitely not enough for me. The new HDX can't be upgraded later, so I did it now. 64 GB was the cheapest upgrade option per GB. Your reasons may vary, but maybe that will help you decide what's best for you just in case you haven't thought about a few of those points.
**UPDATE 6 NOV 2013**
If you want to save some money, the 32GB should be enough for most people. I consider myself a heavier user. I currently have about 17 episodes (most an hour episode) and 2 full length movies, all in 720P HD and I have 31.5GB space left. I haven't loaded my own videos yet, but that is something I plan on doing. I'm glad I got 64GB.
For those of you that don't care about storing large files on the Kindle device, the 16GB should suffice. If you change your mind down the road, you'll need to buy a whole new device, so be sure of what you want. I will say that I'm glad 8GB option is gone. That just didn't cut it.
If you are buying for kids, 16GB could be enough. Download videos in SD and it will save a lot of space and still be decent viewing quality. Also, with some diligence, simply delete content you've watched and you'll get that space back. If you can live without the convenience and willing to work at it a bit, 16GB is still a good choice. For kid use with SD video, the 32GB option will give you ample room for the convenience factor.
-----------------------------------
SPECIAL OFFERS OR NO SPECIAL OFFERS:
-----------------------------------
I opted to keep the special offers. Why? Because, they don't bother anyone. You'll only see them from time to time on the screen lock when you first turn the HDX on. Special Offers don't show up at any other time when you are using the device. If you like Gold Box deals, supposedly, some of these offers can be exclusive and even better deals. Why not? I'll save $15 for that. I think people make way too big a fuss over this. Spend that money on some apps, songs or other content. The fun you'll get from that will far outweigh the seeing a few ads that barely intrude on your life.
----------
PORTS:
----------
I have noticed that plugging in both the head phone jack and the micro-USB port requires going in at a slight angle. The angle matches the angled edges of the Kindle HDX. Don't force it in straight on! Be gentle at first until you get the feel of it.
**UPDATE 6 NOV 2013***
After almost a month and a half, I find the micro-USB power port to remain a tight and secure fit. It's one of the most secure feeling connections I've felt for a micro-USB device. We'll see how it holds up after more time.
----------------------
KINDLE ONLY EXCLUSIVES:
----------------------
Try watching Amazon Prime videos from an Android device post ICS. Google doesn't support Adobe Flash in Android any more. I find it frustrating. I can watch Amazon Prime videos from my Kindle devices.
I am one that does like to listen to my books while driving. You can't do this from the Kindle app on other Android devices. Text to speech only works on actual Kindle devices. I'm not sure if the text to speech voice changed with the Mojito OS, but I like the new voice better. It is still mechanical, but much better. My only gripe is that the text to speech shuts off if you manually turn a page and when screen rotates. Please change this! Let text to speech stop when I choose to stop it, especially when driving in a car.
====================
PARTING THOUGHTS
====================
The Kindle 7" HDX is meant for consumption of content for Amazon lovers. It excels at this in almost every way, from hardware to software. If you love Amazon, absolutely get it. Navigating Amazon's skinned Android is simple and easy to use, but not meant for the tinkerer. It's definitely not Apple in design. But, it is functional. It knows what it is and the latest Kindle Fire HDX, to me, is even more exciting than the original. The improvements are that good.
====================
PROS & CONS
====================
PROS:
o Top of the line hardware, super fast and responsive
o Gorgeous screen for both resolution and color
o Screen handles fingerprints very well
o Lightweight and easy to hold
o Download Prime Videos
o Long battery life
o Crisp text for reading
o Great price for the hardware
o Kindle FreeTime for the kids
o Parental controls
o X-Ray provides useful information for video, music and books
o Kindle exclusive features
o Mayday offers free support and help
CONS:
o Back power and volume buttons need getting used to
o Speakers sound OK, but could be a little louder
o Text to speech in books stops with screen rotation or manual turn of page
o No rear camera
o No HDMI out port
o No GPS
o No Google Play
-
Smart Displays
-
Smart Speakers
-
Alexa on the go
-
Fire Tablets
-
Fire Kids Pro
-
Fire Kids tablets
-
Fire Plus tablets
-
Tablet bundles
-
Streaming Devices
-
Smart TVs
-
Companion Devices
-
Kindle E-readers
-
Kindle Bundles
-
Household Robot
-
Doorbells
-
Security Systems
-
Cameras
-
Outdoor Lighting
-
Smart Bulbs
-
Appliances
-
Wifi Systems
-
Amazon Halo
-
Halo Rise
-
Halo View
-
Halo Band
-
Cloud Gaming
-
Controller & Bundles
-
Home Security
-
Echo & Alexa
-
Fire Tablets
-
Kindle
-
Fire TV
Customer reviews
In 2013 [12-2-2016] I purchased my 3rd Kindle product, my second Tablet. this is the HDX 7" Wi fi 64 Gig .. paid $259.00 then added a pouch for that unit..I had no issues with this unit until about 8 weeks ago. All of a sudden the unit does not want to log on to the modem. The issue is that I could fiddle with the unit. And the unit would come on and connect to the modem ... but it requires turning off and on to get it to hook up .. in the following 8 weeks I have talked to Kindle staff on 4 different days .. for a total of about 9 hours ! It is almost always that each different day different person is a carbon copy of the last one repeat the problem then follow the same routine to hope the Kindle at last works.. of course it does not .. The last day of this was in response to an email from Kindle asking if they had fixed my problem YES or NO .. .when I checked No then they asked for a phone number so that they could call me .. .3 different people same report same routine still does not work.. it still will not just turn on and latch on to the modem . .. so today they start this with the same Bs now they called me .. !!! IT does on work, so what do we do .. NOTHING ...! They do not fix these things ... so if it quits working it is just too bad... I feel that my time has been wasted, I can clearly see that I was lied to .. I mean how do they have Refurbished units if they do not fix them ? My advice is to forget this and buy an Apple get the Kindle app and you can use your books on the Apple .. I have an old unit that works OK ... little slow but Ok to read .. I had sold my reader back in last December .. But understand it is not a first class product and no one at Amazon cares .. I have not used the item that much if you look at it below you can see the condition .. Never dropped, kept in the case if not in use when in use in the stand.. It is my guess that they are having a lot of issues with the Tablets and are trying to cover that up . .OBTW I had on 4 different days conversations with Jamaica, Turkey, India and some where in the far east.. lots of impossible to understand English ... it was trying .. .just beware they can or will not fix these things ... mine was brand new .. 12-2 2016 I take good care of my stuff .. this is an sorry state of things gone internet ... Not sue how many Kindle ebooks I purchased but no more .. on to Apple ...
Images in this review
