Customer-obsessed science

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Fulfillment Center OAK4 in Tracy, CA

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Meet the people driving the innovation essential to being the world’s most customer-centric company.
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US, TX, Dallas
Employer: Amazon.com Services LLCPosition: Data Scientist II (multiple positions available)Location: Dallas, TX Multiple Positions Available:1. Assist customers to deliver Machine Learning (ML) and Deep Learning (DL) projects from beginning to end, by aggregating data, exploring data, building and validating predictive models, and deploying completed models to deliver business impact to the organization;2. Apply understanding of the customer’s business need and guide them to a solution using AWS AI Services, AWS AI Platforms, AWS AI Frameworks, and AWS AI EC2 Instances;3. Use Deep Learning frameworks like MXNet, PyTorch, Caffe 2, Tensorflow, Theano, CNTK, and Keras to help our customers build DL models;4. Research, design, implement and evaluate novel computer vision algorithms and ML/DL algorithms;5. Work with data architects and engineers to analyze, extract, normalize, and label relevant data;6. Work with DevOps engineers to help customers operationalize models after they are built;7. Assist customers with identifying model drift and retraining models;8. Research and implement novel ML and DL approaches, including using FPGA;9. Develop computer vision and machine learning methods and algorithms to address real-world customer use-cases; and10. Design and run experiments, research new algorithms, and work closely with engineers to put algorithms and models into practice to help solve customers' most challenging problems.11. Approximately 15% domestic and international travel required.12. Telecommuting benefits are available.#0000
US, WA, Seattle
MULTIPLE POSITIONS AVAILABLECompany: AMAZON.COM SERVICES LLCPosition Title: Manager III, Data ScienceLocation: Bellevue, WashingtonPosition Responsibilities:Manage a team of data scientists working to build large-scale, technical solutions to increase effectiveness of Amazon Fulfillment systems. Define key business goals and map them to the success of technical solutions. Aggregate, analyze and model data from multiple sources to inform business decisions. Manage and quantify improvement in the customer experience resulting from research outcomes. Develop and manage a long-term research vision and portfolio of research initiatives, with algorithms and models that to be integrated in production systems. Hire and mentor junior scientists.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation #0000
US, VA, Arlington
MULTIPLE POSITIONS AVAILABLECompany: AMAZON.COM SERVICES LLCPosition Title: Data Scientist IILocation: Arlington, VirginiaPosition Responsibilities:Design and implement scalable and reliable approaches to support or automate decision making throughout the business. Apply a range of data science techniques and tools combined with subject matter expertise to solve difficult business problems and cases in which the solution approach is unclear. Acquire data by building the necessary SQL / ETL queries. Import processes through various company specific interfaces for accessing Oracle, RedShift, and Spark storage systems. Build relationships with stakeholders and counterparts. Analyze data for trends and input validity by inspecting univariate distributions, exploring bivariate relationships, constructing appropriate transformations, and tracking down the source and meaning of anomalies. Build models using statistical modeling, mathematical modeling, econometric modeling, network modeling, social network modeling, natural language processing, machine learning algorithms, genetic algorithms, and neural networks. Validate models against alternative approaches, expected and observed outcome, and other business defined key performance indicators. Implement models that comply with evaluations of the computational demands, accuracy, and reliability of the relevant ETL processes at various stages of production.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation #0000
US, IL, Chicago
MULTIPLE POSITIONS AVAILABLECompany: AMAZON.COM SERVICES LLCPosition Title: Data Scientist ILocation: Chicago, IllinoisPosition Responsibilities:Build the core intelligence, insights, and algorithms that support the real estate acquisition strategies for Amazon physical stores. Tackle cutting-edge, complex problems such as predicting the optimal location for new Amazon stores by bringing together numerous data assets, and using best-in-class modeling solutions to extract the most information out of them. Work with business stakeholders, software development engineers, and other data scientists across multiple teams to develop innovative solutions at massive scale.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation #0000
US, WA, Bellevue
How do you design and provide right incentives for millions of sellers that inbound and ship billions of customer orders? How do you measure sellers' response to /causal impacts of capacity control policies we implemented at Amazon using the state-of-the-art econometric techniques? How do you optimize Amazon’s third-party supply chain using new ideas never implemented at this scale to benefit millions of customers worldwide? How do you design and evaluate seller assistance to drive their success? If these type of questions get your mind racing, we want to hear from you.Supply Chain Optimization Technologies (SCOT) optimizes Amazon’s global supply chain end to end and build systems to deliver billions of products to our customers’ doorsteps faster every year while saving hundreds of millions of dollars using economics, operational research, machine learning, and scalable distributed software on the Cloud. Fulfillment by Amazon (FBA) is an Amazon service for our marketplace third party sellers, where our sellers leverage our world-class facilities and provide customers Prime delivery promise on all their goods.We are looking for the next outstanding economist to join our interdisciplinary team of data scientists, research scientists, applied scientists, economists. The ideal candidate combines econometric acumen with strong business judgment. You have versatile modeling skills and are comfortable extracting insights from observational and experimental data. You translate insights into action through proofs-of-concept and partnerships with engineers and data scientists to productionize. You are excited to learn from and alongside seasoned analysts, scientists, engineers, and business leaders. You are an excellent communicator and effectively translate business ideas and technical findings into business action (and customer delight).Key job responsibilitiesProvide data-driven guidance and recommendations on strategic questions facing the FBA leadershipDesign and implement V0 models and experiments to kickstart new initiatives, thinking, and drive system-level changes across AmazonHelp build a long-term research agenda to understand, break down, and tackle the most stubborn and ambiguous business challengesInfluence business leaders and work closely with other scientists at Amazon to deliver measurable progress and change
US, WA, Seattle
Are you motivated to explore research in ambiguous spaces? Are you interested in conducting research that will improve the employee and manager experience at Amazon? Do you want to work on an interdisciplinary team of scientists that collaborate rather than compete? Join us at PXT Central Science!The People eXperience and Technology Central Science Team (PXTCS) uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, wellbeing, and the value of work to Amazonians. We are an interdisciplinary team that combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal.We are seeking a senior Applied Scientist with expertise in more than one or more of the following areas: machine learning, natural language processing, computational linguistics, algorithmic fairness, statistical inference, causal modeling, reinforcement learning, Bayesian methods, predictive analytics, decision theory, recommender systems, deep learning, time series modeling. In this role, you will lead and support research efforts within all aspects of the employee lifecycle: from candidate identification to recruiting, to onboarding and talent management, to leadership and development, to finally retention and brand advocacy upon exit.The ideal candidate should have strong problem-solving skills, excellent business acumen, the ability to work independently and collaboratively, and have an expertise in both science and engineering. The ideal candidate is not methods-driven, but driven by the research question at hand; in other words, they will select the appropriate method for the problem, rather than searching for questions to answer with a preferred method. The candidate will need to navigate complex and ambiguous business challenges by asking the right questions, understanding what methodologies to employ, and communicating results to multiple audiences (e.g., technical peers, functional teams, business leaders).About the teamWe are a collegial and multidisciplinary team of researchers in People eXperience and Technology (PXT) that combines the talents of science and engineering to develop innovative solutions to make Amazon Earth's Best Employer. We leverage data and rigorous analysis to help Amazon attract, retain, and develop one of the world’s largest and most talented workforces.
US, WA, Bellevue
Job summaryThe Global Supply Chain-ACES organization aims to raise the bar on Amazon’s customer experience by delivering holistic solutions for Global Customer Fulfillment that facilitate the effective and efficient movement of product through our supply chain. We develop strategies, processes, material handling and technology solutions, reporting and other mechanisms, which are simple, technology enabled, globally scalable, and locally relevant. We achieve this through cross-functional partnerships, listening to the needs of our customers and prioritizing initiatives to deliver maximum impact across the value chain. Within the organization, our Quality team balances tactical operation with operations partners with global engagement on programs to deliver improved inventory accuracy in our network. The organization is looking for an experienced Principal Research Scientist to partner with senior leadership to develop long term strategic solutions. As a Principal Scientist, they will lead critical initiatives for Global Supply Chain, leveraging complex data analysis and visualization to:a. Collaborate with business teams to define data requirements and processes;b. Automate data pipelines;c. Design, develop, and maintain scalable (automated) reports and dashboards that track progress towards plans;d. Define, track and report program success metrics.e. Serve as a technical science lead on our most demanding, cross-functional projects.
LU, Luxembourg
Job summaryHave you ever wondered how Amazon delivers timely and reliably hundreds of millions of packages to customer’s doorsteps? Are you passionate about data and mathematics, and hope to impact the experience of millions of customers? Are you obsessed with designing simple algorithmic solutions to very challenging problems?If so, we look forward to hearing from you!Amazon Transportation Services is seeking Applied (or Research) Scientists. As a key member of the central Research Science Team of ATS operations, these persons will be responsible for designing algorithmic solutions based on data and mathematics for optimizing the middle-mile Amazon transportation network.The job is opened in the EU Headquarters in Luxembourg (alternatively: Paris, Barcelona, Berlin or London), designed to maximize interaction with the team and stakeholders, but we will consider applicants with remote work requirements as well.As we believe diversity = strength, we encourage applicants of diverse backgrounds. Key job responsibilitiesSolve complex optimization and machine learning problems using scalable algorithmic techniques.Design and develop efficient research prototypes that address real-world problems in the middle-mile operations of Amazon.Lead complex time-bound, long-term as well as ad-hoc analyses to assist decision making.Communicate to leadership results from business analysis, strategies and tactics.A day in the lifeYou will be brainstorming algorithmic approaches with team-mates to solve challenging problems for the middle-mile operations of Amazon.You will be developing and testing prototype solutions with above algorithmic techniques.You will be scavenging information from the sea of Amazon data to improve these solutions.You will be meeting with other scientists, engineers, stakeholders and customers to enhance the solutions and get them adopted.About the teamThe Research Science (RS) team of ATS EU is looking for candidates who are looking to impact the world with their mathematical and data-driven skills.ATS stands for Amazon Transportation Service, we are the middle-mile planners: we carry the packages from the warehouses to the cities in a limited amount of time to enable the “Amazon experience”. As the core research team, we grow with ATS business to support decision making in an increasingly complex ecosystem of a data-driven supply chain and e-commerce giant.We take pride in our algorithmic solutions: We schedule more than 1 million trucks with Amazon shipments annually; our algorithms are key to reducing CO2 emissions, protecting sites from being overwhelmed during peak days, and ensuring a smile on Amazon’s customer lips. We do not shy away from responsibility. Our mathematical algorithms provide confidence in leadership to invest in programs of several hundreds millions euros every year. Above all, we are having fun solving real-world problems, in real-world speed, while failing & learning along the way.We employ the most sophisticated tools: We use modular algorithmic designs in the domain of combinatorial optimization, solving complicated generalizations of core OR problems with the right level of decomposition, employing parallelization and approximation algorithms. We use deep learning, bandits, and reinforcement learning to put data into the loop of decision making. We like to learn new techniques to surprise business stakeholders by making possible what they cannot anticipate. For this reason, we work closely with Amazon scholars and experts from Academic institutions.We are obsessed with the highest standards of customer-oriented research: We target publications at the most prestigious conferences such as (INFORMS and NeurIPS) We code our prototypes to be production-ready We prefer provably optimal solutions than heuristics, though we settle for heuristics when performance dictates it. Overall, we appreciate the value of correct modeling.
GB, London
Job summaryAre you interested in building state-of-the-art machine learning systems for the most complex, and fastest growing, transportation network in the world? If so, Amazon has the most exciting, and never-before-seen, challenges at this scale (including those in sustainability, e.g. how to reach net zero carbon by 2040).Amazon’s transportation systems get millions of packages to customers worldwide faster and cheaper while providing world class customer experience – from online checkout, to shipment planning, fulfillment, and delivery. Our software systems include services that use tens of thousands of signals every second to make business decisions impacting billions of dollars a year, that integrate with a network of small and large carriers worldwide, that manage business rules for millions of unique products, and that improve experience of over hundreds of millions of online shoppers.As part of this team you will focus on the development and research of machine learning solutions and algorithms for core planning systems, as well as for other applications within Amazon Transportation Services, and impact the future of the Amazon delivery network. Current research and areas of work within our team include machine learning forecast, anomaly detection models, model interpretability, graph neural nets, among others. We are looking for a Senior Machine Learning Scientist with a strong academic background in the areas of machine learning, time series forecasting, and/or anomaly detection.At Amazon, we strive to continue being the most customer-centric company on earth. To stay there and continue improving, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, and deliver in the most efficient and greenest way possible, this is your chance to make history.
US, TX, Austin
Job summaryMULTIPLE POSITIONS AVAILABLECompany: AMAZON.COM SERVICES LLCPosition Title: Applied Scientist IILocation: Austin, TexasPosition Responsibilities:Participate in the design, development, evaluation, deployment and updating of data-driven models and analytical solutions for machine learning (ML) and/or natural language (NL) applications. Develop and/or apply statistical modeling techniques (e.g. Bayesian models and deep neural networks), optimization methods, and other ML techniques to different applications in business and engineering. Routinely build and deploy ML models on available data. Research and implement novel ML and statistical approaches to add value to the business. Mentor junior engineers and scientists.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation #0000