Financing with Dell Preferred Account
Get the best deal when you finance.
Enjoy 5% off* your next financed^ purchase of $499+. Just use code DPA5 at checkout. Some exclusions apply. Offer expires 12/5/2022.
Financing with Dell Preferred Account
Dell Preferred Account is a revolving line of credit that gives you more purchasing power to acquire world-class technology. As an account holder, you will benefit from special financing offers on a variety of products, early access to sales and low monthly payments that fit your budget.
Pre-Qualify Now
Pre-qualification is quick, easy, and won't impact your credit score.
Promotional Offers
Special financing offers and future discounts for qualified customers.
$50 in rewards*^
Earn $50 in Dell Rewards* when you open a Dell Preferred Account.^
Special Offers
Enjoy 5% off* your next financed^ purchase $499+
*Coupon Offer: Save 5% on financed purchases $499 or more with Dell Preferred Account (DPA) and use coupon code DPA5. Discount will reflect on qualifying products on final checkout when you select DPA as your payment method. Coupon valid with select other offers. Limit of 5 units per order. Excludes: limited-quantity deals, select PCs and Dell Rewards exclusive offers, all 3rd party electronics, accessories & software, ink and toner, all warranties, gift cards & select monitors, and docks. Coupon expires 12/5/2022 at 8AM ET or earlier if offer is terminated earlier.
No interest if paid in full within 6 months on Purchases $199+
Promotion available at time of purchase from 10/27/2022 through 11/30/2022. Refurbished and/or used purchases do not qualify for promotions. Minimum monthly payments are required during the promotional period. Interest will be charged to your account from the transaction posting date if the purchase balance is not paid in full by your payment due date in June 2023. See below for more details.
No interest if paid in full within 12 months on Purchases $799+
Promotion available at time of purchase from 10/27/2022 through 11/30/2022. Refurbished and/or used purchases do not qualify for promotions. Minimum monthly payments are required during the promotional period. Interest will be charged to your account from the transaction posting date if the purchase balance is not paid in full by your payment due date in December 2023. See below for more details.
Special Offers
*Coupon Offer: Save 5% on financed purchases $499 or more with Dell Preferred Account (DPA) and use coupon code DPA5. Discount will reflect on qualifying products on final checkout when you select DPA as your payment method. Coupon valid with select other offers. Limit of 5 units per order. Excludes: limited-quantity deals, select PCs and Dell Rewards exclusive offers, all 3rd party electronics, accessories & software, ink and toner, all warranties, gift cards & select monitors, and docks. Coupon expires 12/5/2022 at 8AM ET or earlier if offer is terminated earlier.
^DELL PREFERRED ACCOUNT (DPA): Offered to U.S. residents by WebBank, who determines qualifications for and terms of credit. Taxes, shipping, and other charges are extra and vary. Your Minimum Payment Due is the greater of either $20 or 3% of the New Balance shown on your billing statement (excluding any balance on a Planned Payment Purchase prior to its expiration date) rounded up to the next dollar, plus any Monthly Planned Payment Due, plus the sum of all past due amounts. Minimum Interest Charge is $2.00. Dell and the Dell logo are trademarks of Dell Inc.
NO INTEREST IF PAID IN FULL WITHIN 6 MONTHS is a no interest if paid in full by June 2023 financing promotion available at time of purchase on Purchases $199 or more from 10/27/2022 through 11/30/2022. Refurbished and/or used purchases do not qualify for promotions. Interest will be charged to your account from the transaction posting date if the purchase balance is not paid in full by your Payment due date in June 2023.
NO INTEREST IF PAID IN FULL WITHIN 12 MONTHS is a no interest if paid in full by December 2023 financing promotion available at time of purchase on Purchases $799 or more from 10/27/2022 through 11/30/2022. Refurbished and/or used purchases do not qualify for promotions. Interest will be charged to your account from the transaction posting date if the purchase balance is not paid in full by your Payment due date in December 2023.
FOR ALL NO INTEREST IF PAID IN FULL WITHIN 6 OR 12 MONTHS OFFERS: Minimum monthly payments are required but may not pay your purchase in full by the end of the promotional period due to purchase amount, promotion length, additional purchases or allocation of payments in excess of the minimum payment. If not paid by end of promotional period, account balance and new purchases will be subject to the Standard APR rates, which range from 19.24% - 29.99% variable APR, as of 11/4/2022, depending on creditworthiness. Offers subject to credit approval and may be changed without notice. Minimum purchase amount may be required.
Pay Bill & Manage Account
New and existing Dell Preferred Account holders can manage their account online. Create your profile in just a few easy steps and enjoy the convenience of paying your bills online.
Manage your Dell Preferred Account
FAQ & Resources
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Dell Preferred Account is a revolving line of credit which allows you to pay for your purchase all at once or gives you the flexibility to make monthly payments. This account is offered by WebBank and serviced by Dell Financial Services. With this account there is no prepayment penalty. You may also qualify for promotions and discounts on future purchases.
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No. DPA does require minimum monthly payments, but customers can pay more than the minimum amount at any time to fit their situation. Interest will continue to accrue on any unpaid balance on the account.
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DPA purchases can be paid all at once or can be paid over time. Minimum monthly payments are required, but customers can pay more than the minimum amount at any time to fit their situation. Interest will continue to accrue on any unpaid balance on the account.
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No. Unlike some other popular forms of payment, you don't need to re-apply every time you use your DPA. DPA is a revolving line of credit, available for use as long as the account is open and in good standing.
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Most customers receive a credit decision within seconds of submitting their DPA application.
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No. When pre-qualifying for a DPA, your credit report is requested from a credit reporting agency. This is a soft inquiry that won’t impact your score.
If you decide to open a DPA you will need to submit a complete application. Your credit will be pulled at the time of submission. This is a hard inquiry which may have an impact on your score. -
As a Dell Preferred Account holder, you will not be held responsible for unauthorized purchase(s) on your Dell Preferred Account under the following conditions: You report the unauthorized purchase(s) within 90 days of the transaction appearing on your statement; and you cooperate with Dell Financial Services in the investigation of the fraudulent charges on your account. If you suspect unauthorized activity on your account, contact the Dell Financial Services Customer Service Team, toll-free, at 1- 800-283-2210 . Customer Service agents are available M-F, 7AM to 8PM (CT).
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Yes, minimum monthly payments are required. Your Minimum Payment Due is the greater of either $20 or 3% of the New Balance shown on your billing statement (excluding any balance on a Planned Payment Purchase prior to its expiration date) rounded up to the next dollar, plus any Monthly Planned Payment Due, plus the sum of all past due amounts. If your purchase qualified for a financing promotion, the required minimum monthly payments may not pay off your purchase in full by the end of the promotional period due to purchase amount, promotion length, additional purchases or allocation of payments in excess of the minimum payment.
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Interest will be charged to your account from the transaction posting date if the promotional balance is not paid in full by the end of the promotional period, or if you make a late payment. Minimum monthly payments are required but may not pay your promotional balance by the end of the promotional period due to purchase amount, promotion length, additional purchases or allocation of payments in excess of the minimum payment (see minimum payment question for additional information). If not paid by the end of the promotional period, account balance and new purchases will be subject to your Standard APR rate as found on your DPA Credit Agreement. Offers subject to credit approval and may be changed without notice. Minimum purchase amount may be required.
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During the last two months of any promotional offer consisting of a No Interest if paid in full Credit Plan, amounts paid over the Minimum Payment Due will be applied to the remaining balance of the No Interest if paid in full Credit Plan about to expire.
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Approval is based on creditworthiness, as determined by WebBank. Customers not eligible for the lowest available rate or a promotional financing feature may still be offered financing. Increasing the amount paid each month can reduce the total finance charges on your account.
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No, we are unable to transfer balances to this account from other credit cards. The Dell Preferred Account is solely for purchases of products offered on dell.com or other Dell participating retailers. For more information please see the information provided in response to “Where can I use my Dell Preferred Account?”.
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If you need to make any changes to the telephone numbers or home address we have on file, please log on to your account on www.dell.com/dfs and make the necessary changes.
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If you think there is an error on your statement, write to us at:
Dell Preferred Account
Attn: Billing Inquiry Department
P.O. Box 81585
Austin, TX 78708-1585
In your letter, please provide the following information:- Account information: Your name and account number.
- Dollar amount: The dollar amount of the suspected error.
- Description of problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake.
- Within 60 days after the error appeared on your statement.
- At least 3 business days before an automated payment is scheduled, if you want to stop payment on the amount you think is wrong.
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Yes, you may log on to your account on www.dell.com/dfs to view your account balance, update personal information and even change your password.
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Yes, you may log on to www.dell.com/dfs to pay your Dell Preferred Account bill online.
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Dell Preferred Account
Payment Processing Center
P.O. Box 6403
Carol Stream, IL 60197 -
Yes, please send your payments to the following address if sent by overnight mail:
Dell Preferred Account
Payment Processing - #6403
2012 Corporate Lane
Suite 108
Naperville, IL 60563 -
For your convenience, we have created a calculator to help estimate the total cost of your purchase. Click Here
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You can use your Dell Preferred Account to shop online at Dell.com, including refurbished online at DellOutlet.com and over the phone at 1-800-WWW-DELL.