"Unknown error : -24" when installing Kaspersky Internet Security for Android

 

 

Kaspersky Internet Security for Android

 
 
 
 

"Unknown error : -24" when installing Kaspersky Internet Security for Android

Back to "Troubleshooting"
2016 Mar 11 ID: 10951
 
 
 
 

When you try to install Kaspersky Internet Security for Android, you may get the error "Unknown error : -24". To fix the problem:

  • If you have administrator privileges on the device: manually delete the folder com.kms.free from /data/data on the device.
  • If you do not have administrator privileges, open Settings → Apps. Clear cache and data for Google Play Store and Google Play services. Buttons may have different names in different Android versions.

Image: clear data and cache


Try to insall the product once again.

 
 
 
 
 

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