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Support
Questions
Security and access to account
How do I reset my password?
My account was hacked!
How can I block an account I don't have access to?
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Monetization
How do I set up and use products in communities?
What is the Market platform?
How can I connect a community to the Advertising Network?
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Profile settings
How do I link my phone number to my profile?
How do I get a check mark next to my name or my community’s name? Verification.
Íîâûé äèçàéí ïðîôèëÿ
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Reports
Fake profile
Deceit
My old profile
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Privacy
How do I get a copy of my VK data?
How do I stop people from sending me messages?
I restricted some people from sending me messages. Why are they still able to send me messages?
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General questions
What is Prometheus and how can I get the fire badge?
Coronavirus news feed
How can I ask Support a question?
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Messenger
How can I restore deleted messages?
How do I return to a group chat if I've already left and cleared the message history?
Messages limit
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Music
Íå óäà¸òñÿ îïëàòèòü ìóçûêàëüíóþ ïîäïèñêó èëè VK Combo
Êàê îôîðìèòü ïîäïèñêó íà VK Combo?
Ñïèñàíèå ñðåäñòâ çà ïîäïèñêó íà ìóçûêó
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Friends and followers
How do I find out who unfriended me?
Who am I following?
Ìîæíî ëè íàéòè ïîëüçîâàòåëÿ ïî íîìåðó òåëåôîíà?
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Communities
How can I change a community or profile URL?
How do I delete my community (group, public page, event)?
How do I find out the ID of a profile or community?
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Calls
VK Calls
Êàê íà÷àòü ëè÷íûé çâîíîê?
Êàê íàñòðîèòü ìèêðîôîí è êàìåðó ïðè çâîíêå?
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Name change
How do I change my first and last name?
Can I use a fake name or a pseudonym?
I want to write my name using Latin characters
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Photos
How do I hide my photos from other users?
Saved photos
How can I edit or hide the "Saved photos" album?
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Payments and transfers
Êàê ïîëó÷èòü ãîëîñà áåñïëàòíî?
Êàê êóïèòü ãîëîñà ÷åðåç VK Pay?
Êàê ïîïîëíèòü áàëàíñ ðåêëàìíîãî êàáèíåòà?
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Videos
Stories archive
Ïî÷åìó âèäåî áåç çâóêà?
How do I hide my videos from other users?
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Possible problems
I'm being blackmailed! What can I do?
Where can I find all the content I liked?
I accidentally deleted something from my page. Help!
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News
How do I share a post?
How do I remove a certain friend or community from my news feed?
How are post views counted?
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Votes, gifts, stickers
How can I transfer money?
What are votes, and how do I buy them?
How do I create my own stickers?
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Mini apps
×òî òàêîå VK Çíàêîìñòâà?
Market
Êàê îáùàòüñÿ â ïðèëîæåíèè VK Çíàêîìñòâà?
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Games
How do I play games without logging into VK?
How do I install Play Machine?
Why isn't the app working for me?
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VK ID
How do I delete my VK ID account?
What is VK ID?
How do I connect or disconnect a service in VK ID?
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VK Pay
×òî òàêîå VK Pay?
Êàê ïåðåâåñòè äåíüãè äðóãó ÷åðåç VK Pay?
×òî äåëàòü, åñëè ÿ çàáûë PIN-êîä VK Pay?
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API and Wiki
×òî äåëàòü, åñëè ÿ íå ìîãó ïîëó÷èòü êëþ÷ äîñòóïà? Âûâîäèòñÿ îøèáêà «This application has no right to use messages».
Êàê ÷àñòî ìîæíî îáðàùàòüñÿ ê API?
Ïðè âûçîâå ìåòîäîâ API âîçâðàùàåòñÿ îøèáêà 8, invalid request.
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Ads
Ñòîèìîñòü ðàçìåùåíèÿ ðåêëàìû
Íå çà÷èñëåíû äåíåæíûå ñðåäñòâà íà ðåêëàìó
Ïðàâèëà ðàçìåùåíèÿ ðåêëàìû
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