Nearby Pool Closing Services in San Francisco

They were punctual worked clean and did a wonderful job.. Miguel will be fixing cracks in our concrete as well as closing down my parents pool. I would recommend his services.

We had a problem with the Spa not holding water so we had not used the spa for 6 months; however, we filled the Spa up and when the Justin showed up the Spa was still holding water. He looked over the whole system and we discussed what possibly happened. Justin was very professional and informative especially since our Spa is 20 years old and still works well now.

EXCELLENT. WE HAVE USED THIS COMPANY FOR 2 YEARS AND THEY ARE OUTSTANDING. THEY ARE RESPONSIVE AND HELPFUL. THEY EVEN CAME OUT ON A HOLIDAY WEEKEND WHEN THEY WERE CLOSED TO TAKE CARE OF A PROBLEM SO THAT WE COULD HAVE OUR POOL PARTY!

I HAVE BEEN USING TRADEWINDS SPA FOR ALL MY REPAIR AND MAINTENANCE ON MY SPA. THEY ARE ALWAYS FRIENDLY AND THOROUGH. THEY ALWAYS INQUIRE ABOUT THE DOG, AND MAKE SURE THE GATE IS CLOSED BEHIND THEM BEFORE LEAVING TO MAKE SURE THE DOG DOES NOT GET OUT.

OUR CONTRACTOR ARRANGED FOR THIS SURVEY OF OUR CABIN PROPERTY LINES, SO THAT WE COULD PLACE A NEW GARAGE AS CLOSE TO THE LINE AS POSSIBLE. WORK WAS DONE IN A FAIRLY TIMELY MANNER (THESE GUYS ARE BUSY!), AND I WAS VERY PLEASED WITH THE COST.

The work was done at a 7 unit condo propery. Gary came promptly to check out the job and gave a fair estimate. Work necessitated a pool closure for 2 days and Gary was very good about scheduling the work to minimize inconvenience of closing the pool. Workers showed up when promised and work was completed quickly. Company office staff is great about fielding questions by phone or email.

Chemicals were adjusted and balanced accurately and timely. When things are going well he is great. Issue with troubleshooting when there is a problem and then acting to correct the problem., so slow to react at times it becomes too late to keep the pool at a functioning level - ie too much algae in the pool to swim.

We have used Andy twice to update our pool equipment and both times we were very happy with both the result, the cost and the closeness with which it came to the estimate. We had old equipment which failed in fairly spectacular fashion. Andy was one of several to come and give us an estimate. The first thing that impressed us was Andy's if it ain't broke don't fix it approach. Rather than proposing pulling everything out and replacing it, he looked at what was still working and suggested an approach designed to save us money and let us keep using the working equipment. Our pool service people have commented a number of times on the quality of the work and the neatness of the installation.

After a bad experience with my last pool service provider (mainly repeatedly not showing up to do the work), I checked Angie's List and called a few companies. After a nice conversation, I decided to give this one a try, and I'm glad I did. They coordinated their service day with what was convenient for me; they arrive every week and do the work. As I requested, they are careful to make sure the gate is closed when they leave. As occasional extra problems have occurred (for example, I had to empty my pool to have some work done), it has been easy for me to contact the owner and make arrangements to accommodate the problem. Also, their rates are very fair. I look forward to a long-term relationship with this company.

They came out and gave me an estimate. They said it would take five days of which was correct. They had pictures and comments of other customers. They were sure that things were picked up and gate always closed after they were done for the day. I would have liked to know when they were coming and how long they would be here. They were very nice, helpful, courteous and friendly and did things that they really did not have to do. They were up front in the payment. I had to put down a deposit when I hired them. On the first visit I paid half of the bill and when all things were done the remainder of the bill. Things turned out great and I was pleased with their work.

The overall experience was superb! I called Jeff and left him a message - he returned my call that evening and came out the next morning to assess my spa issue. He was very nice, professional and extremely knowledgable about all things "spa". He was patient as we discovered that the previous owners of this house had built the lovely deck around our spa and closed in the only access point to the pump system! We had to pull off a few deck boards to get into the spa and investigate. Not only did Jeff quickly identify and fix the initial problem I called him out to work on, he got a few of my jets performing better, educated me on tips of the trade on best products to be using, how to get the best performance out of the system, and how to improve the lifespan of the spa overall. Jeff is a gem! I will call him again in a heart beat if this spa needs future repair or general service.

Overall good service and follow up from start to finish. Good service , price and support after the installtion was done.

I would recommend this A Priority Pool and Spa to anyone. We have gone through a couple different pool companies and they were the right fit.

I have been a customer of Chlorine Genie for 2 years and I am extremely satisfied with this system. I have a 13,000 gallon pool. I had a Gold Line Aqua Rite system that required me to dump salt into the pool. I did not like the taste or the way the salt felt on my skin. I also, had to replace the cell twice in 4 years on the Gold Line chlorine system. I found out the hard way how bad salt can be for equipment, as I had to replace my pool pump, due to parts being corroded after only 4 years. I searched long and hard to find a better way. Then I came across the Chlorine Genie on the internet. I did some research and decided to give it a try. After calculating what I was currently spending on chemicals not even taking into account the time I spent driving back and forth to the store, I realized this was long overdue. It seems every time you go into those pool stores they want to talk you into buying more chemicals to balance the levels in your pool. It was beginning to feel like an addiction. Well I decided to kick the habit. I invested in the Chlorine Genie and have never been happier. Not only does it maintain my chlorine level, it saves me money on acid for adjusting PH. The only thing I do now is to test the water once every couple of weeks, to ensure the pool water is stable. Only time I have had to make any minor adjustments (open or close 1 valve, and set timer) is when weather changes from hot summer to cooler winter. My water has never looked better, it is so crystal clear. Maintenance has never been easier, simply put 1 bag of $5 salt into tank once every 3-6 months. Thanks Chlorine Genie Team for saving me money and time. I would recommend this product to anyone who would like to simplify the pool owning/maintaining experience! Best money I have every spent on the pool. Great product! Cliff K

We bought our house a year ago, and it had an older pool that had not been well maintained. We replaced the filter and got the pool water healthy again, but we knew that it was badly in need of new plaster, coping, tile and pump. Summer rolled around and we were really enjoying having a pool. Swimming, having pool parties, family with small children visiting and having fun. We decided to go ahead and look into getting it fixed up, so we could continue to enjoy it for years to come. We got 4 estimates, and after speaking with each of the companies and reviewing the estimates, we settled on Aqua Gunite. Our main point of contact was the salesperson Michael Hopkins. Mike was a pleasure to work with. He initially gave us great advice, a very complete and detailed estimate, a work schedule, and handled small change orders. His price was right on par with other companies (bit better than some, bit higher than others), but the quality of his guidance and thoroughness of the estimate ended up being deciding factors for us. Once work began, we spoke to Sharon at the office mostly about scheduling and she was great to work with as well. We had a few small issues and delays. Some due to the time the city took to do inspections, which are obviously out of Aqua Gunite's control. The original 3 week estimate endued up taking around 7 weeks, but the crews were punctual, cleaned up nicely after the day's work, and whenever I was home I could see that they were very hard-working. The craftsmanship was superb on all of the work. There was one minor mishap where a faucet was left on and quite a bit of water was wasted, but we worked it out with Michael and Sergio, the owner and they were very accommodating. And a couple of times where they did not let us know in a timely fashion that someone needed to be home for an inspection, which caused a bit of a scramble to make sure the inspections happened on time. We also would of liked a bit more of a heads up on what we as homeowners needed to take care of for inspections, such as self closing gates and door alarms. In the end, our 35 year old pool looks brand new and the materials we picked with Michael's help and advice are all beautiful. We couldn't be happier with our old, new pool.

Working with the retail store, we had a knowledgeable and helpful individual. We customized the spa so that it needed to be delivered from the factory. Delivery came slower than expected, but we were flexible. When their installation guy came over, he told me it would not fit through the side yard and required a crane for installation. The Installation guy said, as an alternative, he could take down a section of the fence, bring it through the side, then rebuild the fence. I was completely OK with that. I asked that my sales guy call me back. Call back - Sales guy said there was no way he was going to be liable for fence tear down and replace. I confirmed that the sale was still 100% refundable. I waved liability for the fence and their installation guy came out, tore down a small section of the fence, and replaced it perfectly. installation was excellent. Their crew was spot on and went out of their way to make things perfect. The Spa, which is using the "chlorine free" system works pretty well. It has an "ozonator" to keep it germ free. There are other "BAQUA Spa" chemicals I add to keep it "crystal clear". Do NOT believe that you will have clear water. I find just the opposite. The water is always slightly cloudy. I called to have it serviced, made an appointment. waited all day. End of the day I received a call indicating they ran late and were not able to come. I emptied the water myself, cleaned everything I could find, refilled it. After adding the chemicals, it was cloudy again. I have to remove a residue from the waterline every couple weeks, as well. I suppose it should be expected since we use it often and it is a closed system. The big advantage to the "chlorine free" system is that you get out of the hot tub and you don't smell. That said, I sure wish i could attain the crystal clear water I was sold on in the show room.

Responsiveness: Customer service was outstanding. They responded to calls within an hour. If I had a question about what time they were coming or what the next step was, Sharon from the main office was very responsive. Punctuality: Michael Keller (our Sales Consultant) came out promptly to do the initial inspection and developed a quote for us. He listened to what we didn’t like about the current pool and what we wanted for the resurfacing. Michael had samples we could look at (touch and feel), he thought we had done our homework and knew what we wanted. He didn’t rush us nor did he try to up sale to higher more expensive options. We signed the contract that first visit and we were very impressed that they would be starting the work the following week. The crews always came out when promised, they worked diligently all day long and they cleaned up everyday before leaving. Each crew was staffed with punctual, hardworking craftsmen. Professionalism: Very competent, well-trained and respectful professionals. They not only were respectful to the customer, but were respectful of our home and property as well. Problems: Our problems started once we put water in the pool. After the pool was filled with water it began to leak. We had to have Aqua Gunite out 3 times before the leak was completely fixed. It is unfortunate but because of this we are left slightly disappointed and holding our breath that these “patches” will hold up long term. But, something also worth mentioning is that we were pleasantly surprised that there was no difference in Michael’s (and Aqua Gunite) responsiveness after the sale; he stayed on top of the problem until it was fixed. The source of the leak was found to be behind the new light that was installed. Great people to work with, I would use them again.

Prior owners thought weekly service was fine. Pre-purchase inspection seemed a little thin for the price, and given the fact they had been servicing the pool for years. However, it was substantially accurate, timely and respectfully delivered. As part of the inspection, Hills provided a bid for replacement of equipment, but not to address the lack of ground/fault breaker, nor a recommendation of someone to address that (only critical safety issue for us). Bid for equipment replacement was in line with other bids (within 5%; the bids were suspiciously close). Equipment recommendations were properly sized, although one brand was (and still is) unknown to me--I had almost no luck looking up the equipment to research longevity. We hired an electrician to ground the electric system. Weekly maintenance included cleaning and chemicals. Pool was always clean, and they kept a chart of chemical readings on the wall near the pump. However, 3 things went wrong. First: they were using cake chlorine, which has other compounds in it, and our CYA (another regular test) was rising too quickly for the chlorine to remain effective at the levels they maintained; this appears to be a debate in the pool service community, so I will let you decide if their choice of chemicals bothers you. Second: 2 months of service, they skipped a maintenance day, and the pool very quickly turned green--I believe this was exacerbated by the chemical choice. Third: Instead of apologizing and cleaning up, they dug in and a) denied skipping the week (although the chemical chart had not been filled out for the week, and there were no chlorine cakes in the float they used) b) they came back and then back-dated the chemical chart the following week, and c) blamed the issue on the underperforming pump, which they bid to replace. I had to call an "emergency" cleaner to come out 3 times the following week to remove the green algae. I really feel like they were presumptive and lazy -- I didn't know anything about pools when I moved into the house. After the green explosion, I had to quickly come up to speed on how to care for a pool, so I could judge for myself what was and wasn't working. This was how I learned the issues with cake chlorine. I also learned that unless you are using a pool (and it was spring, and still cold, so we weren't), the slow pump does not cause algae to form. The evidence shows they tried to take advantage of my lack of knowledge and blame me for their mistake. Given how vociferously they blamed us for not immediately replacing the equipment (which was struggling for months before we moved in), I think they were unhappy that I didn't immediately replace the equipment they bid during the pre-season.