This could not have been a better experience. I called Bryden and spoke with Anthony, who was professional, friendly and responsive to my anxiety about getting the transformer replaced ASAP (these things release the most horrible chemical odors when they burn.) I was also leaving town in a few days, so he scheduled the work for the next day. Andre, the electrician who did the repairs, was superb: considerate (he called 30 minutes before arriving); extremely knowledgeable and thoughtful (he immediately diagnosed the problem, told me what he was going to need to do, went to get the replacement part, returned and performed the work). As luck would have it, the replacement part was defective, which required Andre and Bryan (the owner) to return the part, get a new one and test the new one before installation. Andre returned the next afternoon and replaced the part, finished the repairs and everything was as good as new. Andre was polite, friendly, professional and extremely fastidious in his work. Left things spotless. Very respectful. Very intelligent with a nice sense of humor. Bryden could have charged me for the time spent trying to make the original defective part function, the time to return the part and get a new one, and for the time to come back to my home and install the new part. They didn't. They did not want to pass that cost on to me, although the company would be bearing that cost. Outstanding. I will absolutely use the company again. Every person I worked with was great. I have been involved with a lot of remodeling and have encountered many electricians and Bryden has been the best. (Plus they gave me a discount for coming through Angie's list!) Thank you Bryden Electric!