Founded 1971 • With Angi since April 2007
Angi Certified
Read reviews by category
07/22/2020
Robert B.
Technican as very professional. Scheduling the appointment was easy and fast.
Description of Work
AC Checked freon.
Category heating & air conditioning/hvac, air duct cleaning
Cost $55
Services Performed? Yes
Hire Again? Yes
Work Completed On 07/08/2020
10/04/2019
Edwin S.
They were good. They installed the thermostat very thorough. They make sure I have a basic understanding before I left. They troubleshoot the problem, they did it in a timely passion, and the price was reasonable.
Description of Work
They put in a new thermostat.
Category heating & air conditioning/hvac
Services Performed? Yes
Work Completed On 09/27/2019
07/02/2018
Steve S.
They arrived on time, did a professional installation that involved a few tricks to make it work and removed the old heaters, capped the pipes and wall boarded the empty spaces. They did everything in 2 days and made sure it was working correctly. Love the system for both heat and AC. They are a Mitsubishi dealer, which is rated among the best products for ductless systems, and their price was very competitive (lowest of 4 bids)
Description of Work
Install a three zone mini-split system and remove 2 old gas heaters.
Category heating & air conditioning/hvac
Services Performed? Yes
Hire Again? Yes
Work Completed On 06/20/2018
06/25/2018
Cary G.
Thankfully under warranty. Hats off to York for following through. Despite some unforeseen issues with equipment, service was good and timely. Thanks
Description of Work
Leakage of refrigerant. Needed outside coils replaced
Category heating & air conditioning/hvac
Services Performed? Yes
Hire Again? Yes
Work Completed On 06/13/2018
04/10/2018
sima R.
They were punctual, professional and thoroughly good people
Description of Work
Replaced an old compressor
Category heating & air conditioning/hvac
Services Performed? Yes
Hire Again? Yes
Work Completed On 04/10/2018
03/27/2018
Helen R.
Very well - just needed new thermostat. Angie’s List discount for service call
Description of Work
27 year old heater wouldn’t start.
Category heating & air conditioning/hvac, small appliance repair
Cost $225
Services Performed? Yes
Hire Again? Yes
Work Completed On 03/13/2018
09/06/2017
Joaquin L.
I called looking for an air duct cleaner and they were responsive and helpful with a referral.
Description of Work
I called looking for an air duct cleaner and they were responsive and helpful with a referral.
Category heating & air conditioning/hvac
Hire Again? Yes
07/13/2017
Douglas M.
The technician who looked at my old unit gave me options for repair or replace. I opted to replace the very old unit. Two days later, Lenco had secured permits and got a new compressor unit on to my roof. In both appointments, the people from Lenco were punctual, professional and helpful. Great company.
Description of Work
Examined old heat/AC compressor and ended up replacing it.
Category heating & air conditioning/hvac
Cost $6,500
Services Performed? Yes
Hire Again? Yes
Work Completed On 07/07/2017
06/15/2017
Dolores G.
The fixed everything and arrived on time,
Description of Work
Fixing air conditioner
Category heating & air conditioning/hvac
Services Performed? Yes
Hire Again? Yes
Work Completed On 04/14/2017
05/27/2017
Sonnie B.
The service provider was efficient and prompt. I've used them before and I will use them again.
Description of Work
Maintenance service of the furnace and air conditioning unit
Category heating & air conditioning/hvac
Cost $145
Services Performed? Yes
Hire Again? Yes
Work Completed On 04/24/2017
11/01/2016
Peter B.
Fantastic! Mike was very responsive and patient, answering all of our many questions. He revised bids as we talked through our options. His crew was on time, friendly and professional. We couldn't have asked for a better experience.
Description of Work
Replace old ducts and furnace and install a room AC/heater.
Category heating & air conditioning/hvac
Cost $9,800
Services Performed? Yes
Hire Again? Yes
Work Completed On 10/17/2016
06/21/2016
JOANNE H.
Found out yesterday during the heat wave that my A/C didn't work. I left Lenco a message on Sunday night; Monday morning Terry (the owner) called and came, as promised, between 10 am and 12 pm. Spent time with my dinosaur of an A/C unit, added two units of refrigerant, replaced our thermostat. Great guy, great service.
Description of Work
Repaired air conditioning unit and replaced thermostat.
Category heating & air conditioning/hvac
Cost $450
Services Performed? Yes
Hire Again? Yes
Work Completed On 06/20/2016
06/21/2015
Neil B.
Excellent work. They re-routed the duct work to open up the attic. Protected our hardwood floors, cleaned up every day. Recommended an electrician to pull power for the AC. Pulled permit and met inspector at the house. No issues. Would definitely use this company again.
Description of Work
Replaced central heater and all duct work. Installed central air conditioner.
Category heating & air conditioning/hvac, air duct cleaning
Cost $10,385
Services Performed? Yes
Hire Again? Yes
Work Completed On 06/18/2015
03/26/2015
Patrick P.
Terry and Mike did a great job removing my 25 year old AC units and replacing them with new York ones. They had to carefully take apart the old units and removed them piece by piece because of where it was located. They did a great job covering up my house when accessing my attic to remove my 25 year old furnace. The workmen did a great job to make sure nothing got on my carpet. Overall they did a great job and was very easy to work with. I was so pleased with their work that I had them install a York AC and furnace at my brother's new house a couple of months later! I know that these guys are out in the field all the time so they might not be able to return phone calls right away especially during peak periods when everyone is trying to get their AC serviced. Just some food for thought.
Description of Work
Remove and replace two 5 ton AC and forced air furnace
Category heating & air conditioning/hvac
Cost $15,000
Services Performed? Yes
Hire Again? Yes
Work Completed On 10/01/2014
09/26/2014
Judith A B.
My friend referred this company to me so I called Lenco to see why our units were not working. The initial visit went well, they cured the problem and since my friend had a contract and this visit went well, I signed a Service Contract to have them check our units twice a year as well. July, my inspection month, came and I was not contacted by Lenco. I called them and received a message that one of the servicemen was on vacation and I would be contacted as to when they could come. The middle of July came and went with no contact so I called again. No response. I was getting antsy as the hot weather was coming and I did not want my units to "go out" on me so I called again. Nothing. I called once or twice more with the same result. Nothing. Finally, I left a message to the effect that "they either did not want to service my units or they were too busy to even return calls. Therefore, return my check and I will find another company". I received a prompt message that they will be returning my check"...which they did. I gave them a Quality:B grade as the one and only visit was OK. As far as the rest, you would be served well to find a more responsive A/C company!!! Judi B.
Description of Work
Checked our A/C units to see why they had stopped working
Category heating & air conditioning/hvac
Services Performed? Yes
Work Completed On 07/01/2014
05/09/2014
Francine M.
He is very reliable and his employees go above and beyond to do great work. I would highly recommend him to anyone.
Description of Work
appliance installation.
Category heating & air conditioning/hvac, small appliance repair
Cost $400
Services Performed? Yes
Hire Again? Yes
Work Completed On 09/10/2013
02/22/2014
Denise K.
My old furnace was 22 years old & I was having a strange problem with it that no one could figure out. I had used another company first whom I had used several years ago for a repair. Even though ratings now were fairly poor for that other company, I tried them anyway. I paid them around $900 & my problem was not fixed. Finally I phoned York directly & was given a referral to a couple of their authorized service companies which included Lenco. I called them first since they were the closest to me. I got an appointment at a convenient time & their service call was a fair price compared to the other company I used. Again, they were not able to figure out what was going on with my York furnace since it was working fine when they were at my home! I asked the service man how much it would cost to put in a new furnace & I was quoted approximately $2500 which was about $1000 LESS than the company who had attempted to fix my furnace & cost me $900. Since my existing unit was 22 years old, which is considered very old for a furnace, I decided that it would be better to replace it rather than sink more money in to it. Lenco told me they would install any brand I wanted even though they are a York dealer. We went with Bryant which is rated the highest by Consumer Reports. When the appointment was made for the installation, the price they gave me was just under $2000! They offered me an Angie's List discount since they knew I was a member. I was really impressed by that since I didn't bring it up myself. The installation went without any issues by 2 great technicians. They left the area perfectly clean & took all debris with them. They also replaced my existing ancient thermostat which was included in the price! I will use Lenco again if the situation arises & I HIGHLY recommend them. They are so professional and friendly. I also felt that the price was great & they are very punctual.
Description of Work
Lenco replaced my old York forced air furnace with a new Bryant one.
Category heating & air conditioning/hvac
Cost $2,000
Services Performed? Yes
Hire Again? Yes
Work Completed On 12/20/2013
10/16/2013
Thomas W.
Our existing service provider found a major problem with the furnace including the existing ducts. He gave use a price to replace the system. We used Angies list to find a second contractor to price the work. We picked Lenco. Terry Taylor, the president, came to the house and inspected the system and explained the options to both my wife and me. He spent a lot of time with us. Their price was very reasonable and it was an easy decision to use Lenco. Terry was also on the job as the existing furnace was removed and came for a final inspection. We pointed out that the screws holding the registers were not for "finish work" He will have them replaced the next day. There was also soom minor damage to the ceiling where a recessed light had been knocked while the crew was installing the furnace in the attic. Since we are doing other work to the ceiling we told him we would take care of it. These two minor issues are the only reason that I didn't give them an "A "for quality. They will come out again after we have run the system to make sure we are happy with how it is adjusted. Our only comment is we wish Terry had shown us the higher end thermostat when we were looking at options. We have recommended Lenco to friends.
Description of Work
Installed new furnace and ductwork in house. Removed old equipment and did good job of keeping house clean during the work.
Category heating & air conditioning/hvac
Cost $6,500
Services Performed? Yes
Hire Again? Yes
Work Completed On 10/16/2013
07/17/2013
Tom H.
Everything went well. The technician found that it was just a piece of furniture that was blocking the air intake and that nothing was wrong with the furnace itself.
Description of Work
They diagnosed a problem that I was having with my furnace.
Category heating & air conditioning/hvac
Cost $75
Services Performed? Yes
Hire Again? Yes
Work Completed On 06/15/2013
06/05/2013
JOSEPH F.
LENCO HEATING & AIR CONDITIONING's technician went onto my roof and turned off my heat. When I requested for him to turn it back on he said he couldn't do it because it was a safety violation and that I should pay some $5,000.00.
Description of Work
LENCO HEATING & AIR CONDITIONING came out to look at my thermostat and try to fix a heating issue.
Category heating & air conditioning/hvac
Cost $75
Services Performed? Yes
Work Completed On 02/11/2013
Service Provider Response
We were called out on a no heat call, The first words out of the customer were " I am not buying anything, Do not try to sell me anything". With that our service tech asked where is the thermostat. Thermostat was turned on with no response from the system, the tech went up on the roof and found that the fan control needed replacement, thermostat had been wired incorrectly and burners on the unit were deteriorated beyond repair and were a safety issue (as this could result in a delayed ignition or even worse a fire). The gas to the unit was shut off and the customer was informed of this. The unit being 30yrs+ in age we informed the customer that it is unlikely that we could find the parts for this unit. The customer ask us to give him a price on the unit replacement, he needed the price then and now. The service tech said he would need to contact our office to get pricing. Customer stated he just needed a ballpark figure and would not hold to it as it was only a ballpark figure. Customer was given a ballpark of $5,000.00. Service tech asked for payment and the customer provided a credit card #. the c/c # was called into the office and placed in a secured area until the paperwork was turned in. When the service tech turned in the paperwork on the following day it was discovered that the c/c info had been shredded by mistake before the card had been processed. We called the customer several times leaving messages and explaining the situation. We apologized for our error and never received a return phone call . Not only did we not get paid for our service we received a negative review from the customer. We at Lenco feel we did not deserve the unfair treatment or unfavorable rating for doing our job.03/14/2013
Christine B.
Very very well please see above comments
Description of Work
Extraordinary company.Very efficient. Very very nice people always on time, always pleasant . gave us the best price among the 5 quotes we had for the same job. ( the other company quoted us from about 1/3 more for the same AC unit and labor than Lenco) and from about double $ more for the permit than Lenco) The job was done on time; the people who came to install the unit were very clean in doing the work; and very accommodating (we live in a high rise and there are many rules an regulations to follow which Lenco did follow with no problem). It took 3 days for Lenco to provide us with a new AC unit and installed it in 2 hours and took the old unit away and all is working beautifully until now. I would recommend this company to every body who needs an AC heating unit. I have already sent messages to all my friends as a recommendation for this company. We thank Lenco very much. Mrs Booth.
Category heating & air conditioning/hvac
Cost $3,300
Services Performed? Yes
Hire Again? Yes
Work Completed On 03/11/2013
10/08/2012
Christiane W.
He was friendly, knowledgeable and had a good price.
Description of Work
He gave an estimate to install an air conditioner.
Category heating & air conditioning/hvac
Hire Again? Yes
Work Completed On 09/05/2012