Much has been written about artificial intelligence (AI) software and robotics in the warehouse from a technology and functionality perspective. Far less has been written about the broad question of who “owns”this type of “smart fulfillment” in an organization.
Warehouse operators have been squeezed from all sides in the past two years as a result of surging demand, more complex fulfillment, space limitations and a shrinking workforce.
Your fulfillment operation is sandwiched between two immovable forces you must satisfy: no-fail promises for your market and no-fail performance for your margins.
Challenge: A European fulfillment company was looking to accelerate growth and improve accuracy, flexibility and proficiency in its operations. The company ships millions of packages to more than 250 customers around the world.
Challenge: A multinational fast fashion retailer had separate warehouses for in-store and online fulfillment and was looking to implement an omnichannel model. The company needed to cater to inventory sub-classifications and associated business logic in picking; optimize its downstream operations; improve transportation efficiency; and reduce its dependency on a single warehouse management system (WMS).
The retailer relied solely on manual flow from inbound to outbound, and had no existing framework for opening new warehouses.