Classic Copper Works

Listing should be moved to appropriate location and category.

Need price

They was out of state and was not able to do work. Could not find someone in my area.

It all went great, although they are a specialty shop, it takes a bit longer due to their custom work. That shouldn't be a problem with those that want quality work at a decent price. Great attention to detail to form my utters to look like the originals, only a bit larger, which is a plus.

Terrible. Before doing business with this company there is something you should know. Dont ask the owner any questions, however polite you might be. He will cancel your order, then insult your education level, cultural background, and intelligence, knowing nothing of any of those things. Then he certainly took his time on submitting the refund.

called them for availability and cost , then ordered, prepaid freight.

The first unit was delivered in a timely manner. However, the carrier did not adhere to the shippers warnings about product fragility and the unit was received in a damaged state. The unit was sent back to Classic Copperworks for repair. The repair was treated as a priority by Mr. Threadgill, who had the unit shipped back to me in three weeks. It arrived in good condition that time. Mr Threadgill was very helpful in providing support in order to finish our project. He even had a caulking product sent to us in order to help with flashing the unit. That meant alot. I am not a professional contractor, but was able to install the unit myself with his support. However, my profession does provide me the opportunity to serve the public and as such, I feel that I am more than qualified in commenting on good service. While Classic Copperworks may not be the cheapest provider of goods and services, they stand behind their product and provide great support. It requiress a "leap of faith" to order an expensive unit from an out-of-state provider with no prior mutual history, but I can attest to my complete satisfaction. WRS

Great, actually higher quality than I expected. I expected average and I got the best that could be....This was a shot in the dark so to speak as they are in one state and I am in another. Very pleased with the workmanship, quality of materials and the polite, courteous manner of the owner. Bill

The company did not do any work for me since they told me my awning wasn't copper when it was copper.

It took a little longer than expected but that was because of the crazy weather in Texas. It was worth the wait!

I live in Vancouver, BC and the company is based in Houston, TX so a degree of trust is necessary before any order is placed. In my case the awning was sent via truck freight and a large metal-clad crate arrived, seemingly intact. Not immediately apparent when the goods were received was the fact that a fork lift had penetrated the base of the crate and crushed the canopy beyond repair. When I attempted to claim damage insurance from the shipper they sent out a damage inspector and I thought everything was on-track. To my amazement, the freight company declined responsibility for the damage and refused to pay any part of the claim. At this point James Threadgill of Classic Copper Works stepped in to offer a full replacement of the damaged item at no cost to me. I have now received the replacement item (this time sent by FedEx rather than the dodgy truck freight firm) and it is perfect. Classic Copper Works certainly did not make a profit on this transaction but they earned my respect. Thanks.

SEE ABOVE NARATIVE ON MY HAPPINESS W. CLASSIC COPPER WORKS.

I found the site over the web and contacted thecompany. From pictures sent via email, they helped me decide on size, and design elements and promptly sent me referrence since they reside outside my area. The item was made, shipped and damaged in transit and they took care of details of returning item to them, dealing wiht the insurance company, correcting the issue, keeping me up to date in the process and remaking the awning and getting it back to me. They supplied detailed instruction to my contractor for installation and were available via phone for consult during the process. I am very pleased.