We have a clawfoot tub that needed a new faucet. I ordered a faucet online. Dan from Old Town Plumbing came out to look at the job, give an estimate, and make sure we had the right faucet. This visit is free. It turned out I had ordered the wrong faucet. I ordered another faucet, and Dan reserved a half day of his time, because all the plumbing was so old that he thought it likely that the drain plumbing and it’s connections would also need replacing. Meaning, once disconnected to move the tub, not able to be reconnected. My husband then decided to save money by doing the job himself. He hit a glitch because the new faucet did not have beveled inlets, necessary to connect to the supply plumbing. Dan came out, confirmed this faucet also would not work. He and his assistant then had to start calling their subsequent customers to see if anyone could let them come early, since he had reserved a half day of time for my job. I apologized profusely, and tried to write him a $75 check, which is their fee for showing up for a job, and then they charge an hourly fee. He refused my check, saying he was sure I would need him sometime. So I highly recommend Old Town Plumbing based on their integrity and fair dealing with customers. I cannot comment on the quality of their work, since I didn’t need that, but Dan is a licensed plumber, which you would need for the warranty on your parts to be valid. Happy ending to my story, my husband found an inexpensive faucet at Stadium hardware which was correct, and installed it. I look forward to my first bath this morning!!