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Recent HVAC Companies Reviews in Indianapolis

• Peterman Heating, Cooling & Plumbing Inc.

  5.0

  Their service is great, never had a problem with them. pricing are good, definitely reasonable, excellent and professional technicians.

  Shawn K.
• Perdue Heating & Cooling Inc

  5.0

  Perdue maintained an older system for several years. Replaced the system in 2021. They are now performing annual checkups on the new system.

  JULIE F.
• Peterman Heating, Cooling & Plumbing Inc.

  3.0

  Installers were professional and did what they were to do. After they finished, they tested the system and said it was good to go. As per normal, they were done and left. About an hour later the furnace would not fire up again so we called immediately to report the issue. And about 4 hours later a tech comes. He seemed that he found the issue from what the code was giving. Got it to fire up again. However, did not stick around long enough to let it run a whole cycle. No longer than having him be driving down the street, the furnace stopped working again dropping a different code. At this point I am not too upset because I understand there will be human error in a whole system install. We call again and are told that a tech can't come back until 2 days later. That is what was disappointing. Something to note, the install was on a Friday. My comment is: A company should not do installs if they cannot support the customer for the next 48 hours to make sure the system gets up and running on its own no matter how many times they need to come back and make it right. Perhaps Peterman Brothers need to have a no install on Friday rule so that there can be adequate customer service when there installers install a system wrong. Extremely disappointed and will not use Peterman Brothers again for sure. My house is cold which makes it even harder to deal with. I paid the full $10,000 up front to have this kind of service? They need to re-think their priority levels on who gets serviced first

  Scott B.
• Peterman Heating, Cooling & Plumbing Inc.

  2.0

  October 21' our condensation line backed up causing water damage, it was one of the last times we used A/C for the year. Peterman tech came out to unclog and make any repairs needed. We paid out of our pocket to repairs all damages to our home and unit. They recommended one piece in our heat pump be replaced and they said our system was running good for it's age. Fast forward to May 22' first time we turn the A/C on for the year, everything backs up again and more water damage than back in October. When I first called that Thursday morning they said no one could come out until Monday, I called several times asking to speak to higher up. I finally spoke to a customer service rep that could have someone out that day. Friday at 5:30pm our case has officially been escalated to customer retention. They had management that Monday to assess the situation and identify were the ball was dropped. They took full responsibility and their insurance covered all damages. Once I had vendors and their insurance squared away to pay the $11,500 in damages, I requested that Peterman Brothers send out a tech for full maintenance on the system so we can assure everything is properly working and avoid this issue. The tech proceeded to tell us we had $7k in repairs to be running at 80% and recommended a Comfort Advisor quote a new system (6 months ago mind you, our system was good to go) for $12k with a discount for the lack of experience we have had. I decided to get a second opinion, the competitor shared everything came back right in the middle for his readings and he saw no signs that would suggest a new unit as the home was being properly cooled. I reached back out to our contact to share the feedback and to cancel our membership as it was obvious they were not providing honest servicing. She shared she would refund the monthly fee that was charged just one day prior and send a $50 giftcard for our inconveniences; it's been a month since I spoke with the company and have yet to be credited our monthly fee or the giftcard that was offered. I would never recommend this company to anyone and will be sharing our experience when I can. It truly was a nightmare of an experience that my husband and I were driving the ship on the entire time to receive the low standard that we did get

  Brittany S.
• Summers Plumbing Heating & Cooling

  5.0

  While in the middle of our home move, I had to contact Summers to see if a technician could come out and disconnect our gas dryer flex pipe nut from the main gas line / valve. I had packed my pipe wrench and could not loosen the nut for the life of me. I called Summers as a last resort. We have been long time customers. As usual, their customer support was fantastic and helpful. The person I spoke with was able to put in a request dispatch for a plumber but could not guarantee an arrival time. Not ten minutes later, another Summers customer support representative called me to let me know that a plumber was on the way. Chris Hess arrived and immediately knew what to do. I asked if I could watch how he loosened the gas line nut so that I could learn what to do and how to do it if I was in this position again. He was professional and informative. Thank you to Summers Customer Support and Chris for helping us out with a situation that was time sensitive. My wife and I appreciate it

  Rick P.
• Service Plus Heating Cooling Plumbing

  5.0

  Both experiences were fantastic. Grant was extremely personable and helpful during our AC tune up (gave me tips on how to upkeep and maintain the life on the unit). Dave was very knowledgeable around our plumbing, explained how to handle hard water, and gave me detailed insight into our system and what would cause future problems. He gave many options around how to deal with hard water. Not once did it seem like I was being pressured in a sales pitch. I signed up for the annual plan and look forward to working with those two gentlemen again

  Andrew S.
• Roby's Plumbing

  5.0

  At Roby’s Plumbing, we understand that a plumbing emergency is an emergency and you should not be left to wait for services. We provide round the clock emergency services so that we can help to resolve your emergency quickly.

  Robys P.
• Johnson Heating & Cooling Inc

  5.0

  My AC was not working and needed repair. I called after hours. Johnson Heating and cooling was able to come out next day and complete the repair on the spot. Great service. Thanks.

  Sarah B.
• Neuner Heating & Air

  5.0

  I hired Thomas for a furnace tune up and to replace my filter because I couldn't figure out where it was in my unit. He showed up on time, didn't make me feel stupid for not knowing how to replace the filter, popped a new one in, tuned up and cleaned my unit and suggested some other routine maintenance that was overdue without pressuring me to do it now. Ultimately, I decided to have him clean my a/c coils while he was here since he had a little time before his next appointment. He showed up on time and called when he was on his way. I felt that his pricing was fair and he was knowledgeable. He was even really sweet to my dogs. I will hire him in the future to clean my ducts for sure, and felt really comfortable with him in my home

  Audrey S.
• 32 Heating and Cooling

  5.0

  We couldn’t have been more pleased with everything done. On time, didn’t try to sell us things we didn’t need. Gave us tips for making our system last longer. Unbeatable pricing. Polite, courteous, answered all our questions.

  Tina C.