FAITH CONSTRUCTION

On schedule according to availability of materials. Honest professional and caring contractor, I highly recommend Faith Construction.

The finish is nice, wasn't going for fancy, just basic. The price was reasonable. Workers were nice, polite and cleaned up each day. The project took so much longer than the it should have. Ordering of materials was slow which increased time by 3 weeks. 1st told me they would be in October 1st or 2nd, but insurance work came up and they had to do that. I had moved all the furniture out, jamming it into other areas of the house. I had to keep calling to find out when and if work was going to commense. Thought I might have to start the bid process all over again, over 3 weeks later finally got started. The work done on the leveling out the floor over a bad concrete situation was well done. But, when the workers were not removing the 2nd old 1970's aluminum window, they said it was not on the bid, that's when I noticed a bust in the quote that there WERE 2 window removals and only the sliding glass door replacing one window, no new window. Disappointed they would think I'd want to keep that leaky old aluminum window and they didn't call the office about it. The new window was ordered over a week later and had to wait 10 working days for delivery. After living with it, the exterior finish trim has gaps and is cheap looking-doesn't go with the rest of the house and will have to be redone somehow with new trim similar to rest of the house. Baseboard trim was ordered AFTER most of the completion, 5 days wait. It was ordered by linear feet but didn't consider piece need. Had to wait another 5 days for the additional 5 ft. and it was installed after the carpet was in. New drywall looks good, flat, no joints showing but the texture was excessive, didn't match the lighter texture I wanted that was on one of the walls not being redone, it was the example, made my painting more difficult. After the slow start and delays I didn't want to have it redone. I spent 3 hours just on scraping some of the streaking excess before priming and painting. Did not have to do that on prior work done on the house including the example wall. Think It would have progressed better to have had a dedicated superintendent or lead that really knew my project and had some authority. Communications had to be with Paul and you can't leave messages on his cell phone, keep calling until you get him and/or call and leave a message at the office. He is also not on site except for occasional inspections, he's a project manager. I feel if there had been someone acting as a superintendent, that had reviewed the bid thoroughly before the start, the omitted window would have been noticed sooner and material ordered promptly. I thought I had reviewed it well, had been very concerned on the sliding glass door replacing one of the windows, that I missed the new window. Most construction projects usually have a forgotten item or something missed, it's a given, but prompt response is imperative. Also, several times workers showed up here, but were then sent elsewhere. Part of my disappointment in the mentioned aspects of the project is my fault for not being more demanding and having things done/redone, I tend to just fix it myself later. The third item of swamp cooler water damage repair was not done as the timing of work was after the swamp cooler was shut down for the winter and inspection and testing could not be done during the repair.

I have worked with him before and he was great!! Not this time. We talked about a date and he said he would come out and look at the job and never heard or saw him again, that was back in May, it is now September. Very disappointed in him. Very nice guy and would have been great to work with him again!! But did not work out this time!

Paul was great from start to finish. He got started right away and kept me in the loop the entire time as to what was going on. He took on the huge task of dealing with insurance which saved me many sleepless nights. At each point in the construction Paul was doing all the coordinating with other companies to get them in and get things finished in a timely manner. He also took great care in trying to save us money by recommending ways to do the repairs at a lower cost to us which we really appreciated as well.

still no contact. The search continues

So far we are not finished with the complete work because one of the subcontractors went out of business, but Faith has always kept us informed of steps in the project. Paul and his staff are very easy to work with and prompt in answers to any questions we may have or appointments to do work.

They found a big tree and it was infected. They made sure there was no way to save it before taking it out, but they couldn't save it. Their service was excellent.