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Recent Large Appliances Reviews in St Paul

• Warners' Stellian Appliance

  5.0

  Great. We needed an odd sized refrigerator. The salesperson was extremely helpful. Showed all models that would work and let us decide which one was best. Also, want to praise their delivery and installation people. I was worried that getting the old refrigerator out was going to be very difficult and possible cause damage to out cabinets. They were great! The old one was out and the new one installed without issue. They did a great jobshow more

  David P.
• Warners' Stellian Appliance

  1.0

  I went in to the Apple Valley store to purchase a built in microwave with specific measurements and pictures of space. The salesman told me the GE would fit and didn't mention anything about it not fitting or that it wasn't returnable. We brought it home and it was too small for the space (which he had the specs). I brought it in to be returned and the trim kit was unopened. They took back the microwave but would not return the trim kit that was $180. The manager was rude and basically said it was my job to make sure the specs were right, not the salesman. I now am stuck with a $180 trim kit that I have no use for. I went to another appliance place down the road and had much better service and ended up buying a refrigerator and built in mini fridge that had also gone out. I will never shop at Warner Stellian again and will strongly tell anyone looking for appliances to stay clearshow more

  Amy P.
• ALL INC

  1.0

  Our contractor used All, Inc. when we remodeled our kitchen, so we went back to All, Inc. when our cooktop cracked 6 years later. We ordered the cooktop in June, and they told us it would be September before we got it. In October, we called them to check on the status, and they claimed they had called us to schedule the installation, but they hadn't. Then they didn't show up on the day we scheduled it, and told us they couldn't find our cooktop in their warehouse. They rescheduled us for the following week. On the second attempt to install it, they told us they couldn't find the cooktop again. We're still waitingshow more

  Emily W.
• Warners' Stellian Appliance

  1.0

  I am a repeat customer at Warners over many years. In April, 2022, I visited Warner’s in Apple Valley and worked with Michael Broskoff to purchase three appliances for a kitchen remodel. When it came time for installation, my contractor contacted Michael to set up the installation date for August 23. Michael replied that “Yes! I will be able to set that up for you.” When it got closer to August 23, my contractor again called Michael to confirm that everything was going to be arranged for that date. Michael had written down SEPTEMBER 23 in his notes, a whole month after our requested date. With a bit of scrambling, two of the three appliances were installed on August 23, but the cooktop was not available. The installation was set up for September 7, and according to Michael, that was the earliest date possible. Then the worst thing happened. The installers used the wrong screws to install the cooktop motor inside the cabinet and punched four holes through the wall of my brand new custom cherry island. My carpenter came to try to repair the holes, but the damage is still visible. I was heartsick and furious, too. I called Michael on September 8 to tell him what happened. Michael said a Warners repair department person would contact me. That person called me on September 12 and informed me that a Warners insurance adjustor would call me to discuss a claim. That person, Ryan J. Hansen called me on September 13 and also sent me a follow up email. His suggestion was for me to contact my homeowner’s insurance and file all the paperwork with them. This would be a claim on my insurance that would go against my future premiums, and I would have the hassle of filing paperwork, following up with agents, getting Warners to reimburse my insurance, etc. What???? In the end, Warners reimbursed me for the installation fee and paid for my carpenter to repair the holes in the island. The damage was done, and I still see the holes, even though my caarpenter did his best to repair them. I'm amazed that Warners hires isuch incompetent people to do installations. Even I know you have to find the right size of screw to install something inside an island, so it won't pop through to the outside. I will NEVER, EVER again shop at Warners. Be warned. Look around for another appliance storeshow more

  Sue S.
• A PLUS APPLIANCE REPAIR

  5.0

  They have always been wonderful and professional. I like them so much that I have sent friends to A Plus. Great place, friendly/ knowledgeable staff plus it is a local, small business.

  Cassondra O.
• Warners' Stellian Appliance

  5.0

  Excellent customer service!!! Jeff went above and beyond to provide our family with a working washing machine at a very competitive price the week of Christmas this year! I appreciate the care that he and the staff at Warner Stellian have taken to ensure that this customer was more than satisfied. I will definitely be back to purchase future appliances and plan to tell my family and friends about the wonderful way I was treated by the staff at Warner Stellian. We purchased a Samsung washer from Warner Stellian last week and it was delivered a few days later. Unfortunately, the washer was a lemon and failed out of the box. I called and asked to speak to a manager to find out possible solutions as our family needed a replacement washer as soon as possible. Jeff spoke with me right away and provided me with a replacement option that was above my expectations! He was open to my suggestions and very reasonable to talk with regarding all of my concerns. I greatly appreciate that while the product failure was not Warner Stellian's fault, Jeff and his staff went above and beyond to fix the problem. I have purchased a number of appliances from Warner Stellian on Snelling in the past and as mentioned above, I will definitely shop there again! Thank youshow more

  Katharine W.
• Watson's Appliance Parts & Service

  5.0

  They responded to my call right away and was able to service my dryer quickly. The Technician, Gary Strombeck, was very nice, professional and knowledgeable. Will call them again..

  Maureen F.
• A C Carlson

  5.0

  Very well. From our 1st visit with Matt it was clear that his goal was to find us a refrigerator that would be a dependable resource for our needs. Kind of cool that he let us vent about our experience with our current fridge, then affirmed our choice of the Cafe model. Nice to deal with a person who listens first, then offers suggestions. The follow through was even better, as Dave, who may even own the store, called to advise about delivery availability and confirmed our time. On delivery day 2 men arrived 1 minute early, took a look at our site, and went to work. Neat, clean, no nonsense, 3/4 hour included delivery, takeaway of our old unit, hook-up water, and demonstration of the features. Impressive operation, great follow through. We’re impressed Pat and Dashow more

  DAN T.
• Lowe's

  5.0

  went very well.They have the best people.Have ther own in house delivery people,not like home depot.

  VIRGIL S.
• PLAZA TV & APPLIANCE

  5.0

  The sales person Allen was friendly, knowledgeable but not overbearing. We found the prices to be comparable with both the big box stores and the smaller appliance stores. What initially sold us on Plaza is that they tack a second year onto the warranty. We are happy that we chose them. They were very flexible in arranging our delivery timing. No problems with the delivery and installation. The installer of the microwave and dishwasher was particularly proficient. There was a manufacturer defect in the refrigerator door that we noticed upon receipt. Allen quickly arranged for a replacement door to be ordered and installed. Great overall experience, We would certainly recommend Plaza to our family and friendsshow more

  Jane J.