Qt LICENSE AGREEMENT 

Agreement version 4.4.1 

This Qt License Agreement (“Agreement”) is a legal agreement for the licensing of Licensed Software (as defined below) between The Qt Company (as defined below) and the Licensee who has accepted the terms of this Agreement by signing this Agreement or by downloading or using the Licensed Software or in any other appropriate means. 

Capitalized terms used herein are defined in Section 1. 

WHEREAS: 

1. Licensee wishes to use the Licensed Software for the purpose of developing and distributing Applications and/or Devices (each as defined below);  
2. The Qt Company is willing to grant the Licensee a right to use Licensed Software for such a purpose pursuant to term and conditions of this Agreement; and 
3. Parties wish to enable that their respective Affiliates also can sell and purchase licenses to serve Licensee Affiliates’ needs to use Licensed Software pursuant to terms of the Agreement. Any such license purchases by Licensee Affiliates from The Qt Company or its Affiliates will create contractual relationship directly between the relevant The Qt Company and the respective ordering Licensee Affiliate (“Acceding Agreement”). Accordingly, Licensee shall not be a party to any such Acceding Agreement, and no rights or obligations are created to the Licensee thereunder but all rights and obligations under such Acceding Agreement are vested and borne solely by the ordering Licensee Affiliate and the relevant The Qt Company as a contracting parties under such Acceding Agreement.  

NOW, THEREFORE, THE PARTIES HEREBY AGREE AS FOLLOWS: 

1. DEFINITIONS

“Affiliate” of a Party shall mean an entity (i) which is directly or indirectly controlling such Party; (ii) which is under the same direct or indirect ownership or control as such Party; or (iii) which is directly or indirectly owned or controlled by such Party.  For these purposes, an entity shall be treated as being controlled by another if that other entity has fifty percent (50 %) or more of the votes in such entity, is able to direct its affairs and/or to control the composition of its board of directors or equivalent body. 

“Add-on Products” shall mean The Qt Company’s specific add-on software products which are not licensed as part of The Qt Company’s standard product offering, but shall be included into the scope of Licensed Software only if so specifically agreed between the Parties. 

“Agreement Term” shall mean the validity period of this Agreement, as set forth in Section 12.  

“Applications” shall mean software products created using the Licensed Software, which include the Redistributables, or part thereof. 

“Contractor(s)” shall mean third party consultants, distributors and contractors performing services to the Licensee under applicable contractual arrangement. 

“Customer(s)” shall mean Licensee’s customers to whom Licensee, directly or indirectly, distributes copies of the Redistributables as integrated or incorporated into Applications or Devices. 

“Data Protection Legislation” shall mean the General Data Protection Regulation (EU 2016/679) (GDPR) and any national implementing laws, regulations and secondary legislation, as may be amended or updated from time to time, as well as any other data protection laws or regulations applicable in relevant territory. 

“Deployment Platforms” shall mean target operating systems and/or hardware specified in the License Certificate, on which the Redistributables can be distributed pursuant to the terms and conditions of this Agreement. 

“Designated User(s)” shall mean the employee(s) of Licensee or Licensee’s Affiliates acting within the scope of their employment or Licensee's Contractors acting within the scope of their services on behalf of Licensee.  

“Development License” shall mean the license needed by the Licensee for each Designated User to use the Licensed Software under the license grant described in Section 3.1 of this Agreement. Development Licenses are available per respective Licensed Software products, each product having its designated scope and purpose of use.  

“Development License Term” shall mean the agreed validity period of the Development License or QA Tools license during which time the relevant Licensed Software product can be used pursuant to this Agreement. Agreed Development License Term, as ordered and paid for by the Licensee, shall be memorialized in the applicable License Certificate.  

“Development Platforms” shall mean those host operating systems specified in the License Certificate, in which the Licensed Software can be used under the Development License.  

“Devices” shall mean

1. hardware devices or products that
   1. are manufactured and/or distributed by the Licensee, its Affiliates, Contractors or Customers, and
   2. incorporate, integrate or link to Applications such that substantial functionality of such unit, when used by an End User, is provided by Application(s) or otherwise depends on the Licensed Software, regardless of whether the Application is developed by Licensee or its Contractors; or
2. Applications designed for the hardware devices specified in item (1).

Devices covered by this Agreement shall be specified in Appendix 2 or in a quote. 

“Distribution License(s)” shall mean a royalty-bearing license required for any kind of sale, trade, exchange, loan, lease, rental or other distribution by or on behalf of Licensee to a third party of Redistributables in connection with Devices pursuant to license grant described in Section 3.3 of this Agreement. Distribution Licensed are sold separately for each type of Device respectively and cannot be used for any type of Devices at Licensee’s discretion.  

“Distribution License Packs” shall mean set of prepaid Distribution Licenses for distribution of Redistributables, as defined in The Qt Company’s standard price list, quote, Purchase Order confirmation or in an Appendix 2 hereto, as the case may be.   

“End User” shall mean the final end user of the Application or a Device. 

“Evaluation License Term” shall mean a time period specified in the License Certificate for the Licensee to use the relevant Licensed Software for evaluation purposes according to Section 3.6 herein. 

“Intellectual Property Rights” shall mean patents (including utility models), design patents, and designs (whether or not capable of registration), chip topography rights and other like protection, copyrights, trademarks, service marks, trade names, logos or other words or symbols and any other form of statutory protection of any kind and applications for any of the foregoing as well as any trade secrets.  

“License Certificate” shall mean a certificate generated by The Qt Company for each Designated User respectively upon them downloading the Licensed Software, which will be available under respective Designated User’s Qt Account at account.qt.io. License Certificates will specify relevant information pertaining the Licensed Software purchased by Licensee and Designated User’s license to the Licensed Software.  

“License Fee” shall mean the fee charged to the Licensee for rights granted under the terms of this Agreement.  

“Licensed Software” shall mean specified product of commercially licensed version of Qt Software and/or QA Tools defined in Appendix 1 and/or Appendix 3, which Licensee has purchased and which is provided to Licensee under the terms of this Agreement. Licensed Software shall include corresponding online or electronic documentation, associated media and printed materials, including the source code (where applicable), example programs and the documentation. Licensed Software does not include Third Party Software (as defined in Section 4) or Open Source Qt. The Qt Company may, in the course of its development activities, at its free and absolute discretion and without any obligation to send or publish any notifications to the Licensee or in general, make changes, additions or deletions in the components and functionalities of the Licensed Software, provided that no such changes, additions or deletions will affect the already released version of the Licensed Software, but only upcoming version(s).   

“Licensee” shall mean the individual or legal entity that is party to this Agreement.  

“Licensee’s Records” shall mean books and records that contain information bearing on Licensee’s compliance with this Agreement, Licensee’s use of Open Source Qt and/or the payments due to The Qt Company under this Agreement, including, but not limited to user information, assembly logs, sales records and distribution records.  

“Modified Software” shall have the meaning as set forth in Section 2.3.  

“Online Services” shall mean any services or access to systems made available by The Qt Company to the Licensee over the Internet relating to the Licensed Software or for the purpose of use by the Licensee of the Licensed Software or Support. Use of any such Online Services is discretionary for the Licensee and some of them may be subject to additional fees. 

“Open Source Qt” shall mean Qt Software available under the terms of the GNU Lesser General Public License, version 2.1 or later (“LGPL”) or the GNU General Public License, version 2.0 or later (“GPL”). For clarity, Open Source Qt shall not be provided, governed or used under this Agreement. 

”Party” or “Parties” shall mean Licensee and/or The Qt Company. 

“Permitted Software” shall mean (i) third party open source software products that are generally available for public in source code form and free of any charge under any of the licenses approved by Open Source Initiative as listed on  https://opensource.org/licenses, which may include parts of Open Source Qt or be developed using Open Source Qt; and (ii) software The Qt Company has made available via its Qt Marketplace online distribution channel. 

“Pre-Release Code” shall have the meaning as set forth in Section 4. 

“Prohibited Combination” shall mean any effort to use, combine, incorporate, link or integrate Licensed Software with any software created with or incorporating Open Source Qt, or use Licensed Software for creation of any such software. 

“Purchase Order” shall have the meaning as set forth in Section 10.2. 

"QA Tools” shall mean software libraries and tools as defined in Appendix 1 depending on which product(s) the Licensee has purchased under the Agreement. 

“Qt Software” shall mean the software libraries and tools of The Qt Company, which The Qt Company makes available under commercial and/or open source licenses.  

“Redistributables" shall mean the portions of the Licensed Software set forth in Appendix 1 that may be distributed pursuant to the terms of this Agreement in object code form only, including any relevant documentation. Where relevant, any reference to Licensed Software in this Agreement shall include and refer also to Redistributables. 

“Renewal Term” shall mean an extension of previous Development License Term as agreed between the Parties. 

“Submitted Modified Software” shall have the meaning as set forth in Section 2.3. 

“Support” shall mean standard developer support that is provided by The Qt Company to assist Designated Users in using the Licensed Software in accordance with this Agreement and the Support Terms. 

“Support Terms” shall mean The Qt Company’s standard support terms specified in Appendix 9 hereto.   

“Taxes” shall have the meaning set forth in Section 10.5. 

“The Qt Company” shall mean: 

1. in the event Licensee is an individual residing in the United States or a legal entity incorporated in the United States or having its headquarters in the United States, The Qt Company Inc., a Delaware corporation with its office at 3031 Tisch Way, 110 Plazbertela West, San Jose, CA 95128, USA.; or 
2. in the event the Licensee is an individual residing outside of the United States or a legal entity incorporated outside of the United States or having its registered office outside of the United States, The Qt Company Ltd., a Finnish company with its registered office at Miestentie 7, 02150 Espoo, Finland. 

"Third-Party Software" shall have the meaning set forth in Section 4. 

“Updates” shall mean a release or version of the Licensed Software containing bug fixes, error corrections and other changes that are generally made available to users of the Licensed Software that have contracted for Support. Updates are generally depicted as a change to the digits following the decimal in the Licensed Software version number. The Qt Company shall make Updates available to the Licensee under the Support. Updates shall be considered as part of the Licensed Software hereunder. 

“Upgrades” shall mean a release or version of the Licensed Software containing enhancements and new features and are generally depicted as a change to the first digit of the Licensed Software version number. In the event Upgrades are provided to the Licensee under this Agreement, they shall be considered as part of the Licensed Software hereunder. 

2. OWNERSHIP

2.1. Ownership of The Qt Company

The Licensed Software is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The Licensed Software is licensed, not sold. 

All of The Qt Company's Intellectual Property Rights are and shall remain the exclusive property of The Qt Company or its licensors respectively. No rights to The Qt Company’s Intellectual Property Rights are assigned or granted to Licensee under this Agreement, except when and to the extent expressly specified herein. 

2.2. Ownership of Licensee

All the Licensee’s Intellectual Property Rights are and shall remain the exclusive property of the Licensee or its licensors respectively. 

All Intellectual Property Rights to the Modified Software, Applications and Devices shall remain with the Licensee and no rights thereto shall be granted by the Licensee to The Qt Company under this Agreement (except as set forth in Section 2.3 below). 

2.3. Modified Software 

Licensee may create bug-fixes, error corrections, patches or modifications to the Licensed Software (“Modified Software”). Such Modified Software may break the source or binary compatibility with the Licensed Software (including without limitation through changing the application programming interfaces (“API”) or by adding, changing or deleting any variable, method, or class signature in the Licensed Software and/or any inter-process protocols, services or standards in the Licensed Software libraries). To the extent that Licensee’s Modified Software so breaks source or binary compatibility with the Licensed Software, Licensee acknowledges that The Qt Company’s ability to provide Support may be prevented or limited and Licensee’s ability to make use of Updates may be restricted. 

Licensee may, at its sole and absolute discretion, choose to submit Modified Software to The Qt Company (“Submitted Modified Software”) in connection with Licensee’s Support request, service request or otherwise. In the event Licensee does so, then, Licensee hereby grants The Qt Company a sublicensable, assignable, irrevocable, perpetual, worldwide, non-exclusive, royalty-free and fully paid-up license, under all of Licensee’s Intellectual Property Rights, to reproduce, adapt, translate, modify, and prepare derivative works of, publicly display, publicly perform, sublicense, make available and distribute such Submitted Modified Software as The Qt Company sees fit at its free and absolute discretion. 

3. LICENSES GRANTED

3.1. Development with Licensed Software

Subject to the terms of this Agreement, The Qt Company grants to Licensee a worldwide, non-exclusive, non-transferable license, valid for each Development License Term, to use, modify and copy the Licensed Software by Designated Users on the Development Platforms for the sole purposes of designing, developing, demonstrating and testing Application(s) and/or Devices, and to provide thereto related support and other related services to Customers. Each Application and/or Device can only include, incorporate or integrate contributions by such Designated Users who are duly licensed for the applicable Development Platform(s) and Deployment Platform(s) (i.e have a valid license for the appropriate Licensed Software product). 

Licensee may install copies of the Licensed Software on five (5) computers per Designated User, provided that only the Designated Users who have a valid Development License may use the Licensed Software. 

Licensee may at any time designate another Designated User to replace a then-current Designated User by notifying The Qt Company in writing, where such replacement is due to termination of employment, change of job duties, long time absence or other such permanent reason affecting Designated User’s need for Licensed Software.  

Upon expiry of the initially agreed Development License Term, the respective Development License Term shall be automatically extended to one or more Renewal Term(s), unless and until either Party notifies the other Party in writing, or any other method acceptable to The Qt Company (it being specifically acknowledged and understood that verbal notification is explicitly deemed inadequate in all circumstances), that it does not wish to continue the Development License Term, such notification to be provided to the other Party no less than thirty (30) days before expiry of the respective Development License Term. The Qt Company shall, in good time before the due date for the above notification, remind the Licensee on the coming Renewal Term. Unless otherwise agreed between the Parties, Renewal Term shall be 12 months. 

Any such Renewal Term shall be subject to License Fees agreed between the Parties or, if no advance agreement exists, subject to The Qt Company’s standard list pricing applicable at the commencement date of any such Renewal Term. 

The Qt Company may either request the Licensee to place a purchase order corresponding to a quote by The Qt Company, or use Licensee’s stored Credit Card information in the Qt Account to automatically charge the Licensee for the relevant Renewal Term. 

3.2. Distribution of Applications  

Subject to the terms of this Agreement, The Qt Company grants to Licensee a worldwide, non-exclusive, non-transferable, revocable (for cause pursuant to this Agreement), right and license, valid for the Agreement Term, to 

1. distribute, by itself or through its Contractors, Redistributables as installed, incorporated or integrated into Applications for execution on the Deployment Platforms, and 
2. grant perpetual and irrevocable sublicenses to Redistributables, as distributed hereunder, for Customers solely to the extent necessary in order for the Customers to use the Applications for their respective intended purposes. 

Right to distribute the Redistributables as part of an Application as provided herein is not royalty-bearing but is conditional upon the Application having been created, updated and maintained under a valid and duly paid Development Licenses.  

3.3. Distribution of Devices

Subject to the terms of this Agreement, The Qt Company grants to Licensee a worldwide, non-exclusive, non-transferable, revocable (for cause pursuant to this Agreement), right and license, valid for the Agreement Term, to 

1. distribute, by itself or through one or more tiers of Contractors, Redistributables as installed, incorporated or integrated, or intended to be installed, incorporated or integrated into Devices for execution on the Deployment Platforms, and 
2. grant perpetual and irrevocable sublicenses to Redistributables, as distributed hereunder, for Customers solely to the extent necessary in order for the Customers to use the Devices for their respective intended purposes. 

Right to distribute the Devices as provided herein is conditional upon (i) the Devices having been created, updated and maintained under a valid and duly paid Development Licenses, and (ii) the Licensee having acquired corresponding Distribution Licenses at the time of distribution of any Devices to Customers.  

3.4. Further Requirements

The licenses granted above in this Section 3 by The Qt Company to Licensee are conditional and subject to Licensee's compliance with the following terms: 

1. Licensee acknowledges that The Qt Company has separate products of Licensed Software for the purpose of Applications and Devices respectively, where development and distribution of Devices is only allowed using the correct designated product. Licensee shall make sure and bear the burden of proof that Licensee is using a correct product of Licensed Software entitling Licensee to development and distribution of Devices;   
2. Licensee shall not remove or alter any copyright, trademark or other proprietary rights notice(s) contained in any portion of the Licensed Software;   
3. Applications must add primary and substantial functionality to the Licensed Software so as not to compete with the Licensed Software;  
4. Applications may not pass on functionality which in any way makes it possible for others to create software with the Licensed Software; provided however that Licensee may use the Licensed Software's scripting and QML ("Qt Quick") functionality solely in order to enable scripting, themes and styles that augment the functionality and appearance of the Application(s) without adding primary and substantial functionality to the Application(s);  
5. Licensee shall not use Licensed Software in any manner or for any purpose that infringes, misappropriates or otherwise violates any Intellectual property or right of any third party, or that violates any applicable law;  
6. Licensee shall not use The Qt Company's or any of its suppliers' names, logos, or trademarks to market Applications, except that Licensee may use “Built with Qt” logo to indicate that Application(s) or Device(s) was developed using the Licensed Software;    
7. Licensee shall not distribute, sublicense or disclose source code of Licensed Software to any third party (provided however that Licensee may appoint employee(s) of Contractors and Affiliates as Designated Users to use Licensed Software pursuant to this Agreement). Such right may be available for the Licensee subject to a separate software development kit (“SDK”) license agreement to be concluded with The Qt Company; 
8. Licensee shall not grant the Customers a right to (a) make copies of the Redistributables except when and to the extent required to use the Applications and/or Devices for their intended purpose, (b) modify the Redistributables or create derivative works thereof, (c) decompile, disassemble or otherwise reverse engineer Redistributables, or (d) redistribute any copy or portion of the Redistributables to any third party, except as part of the onward sale of the Application or Device on which the Redistributables are installed; 
9. Licensee shall not and shall cause that its Affiliates or Contractors shall not use Licensed Software in any Prohibited Combination, unless Licensee has received an advance written permission from The Qt Company to do so. Absent such written permission, any and all distribution by the Licensee during the Agreement Term of a hardware device or product a) which incorporate or integrate any part of Licensed Software or Open Source Qt; or b) where substantial functionality is provided by software built with Licensed Software or Open Source Qt or otherwise depends on the Licensed Software or Open Source Qt, shall be considered to be Device distribution under this Agreement and shall be dependent on Licensee’s compliance thereof (including but not limited to obligation to pay applicable License Fees for such distribution). Notwithstanding what is provided above in this sub-section (ix), Licensee is entitled to use and combine Licensed Software with any Permitted Software;  
10. Licensee shall cause all of its Affiliates, Contractors and Customers entitled to make use of the licenses granted under this Agreement, to be contractually bound to comply with the relevant terms of this Agreement and not to use the Licensed Software beyond the terms hereof and for any purposes other than operating within the scope of their services for Licensee. Licensee shall be responsible for any and all actions and omissions of its Affiliates and Contractors relating to the Licensed Software and use thereof (including but not limited to payment of all applicable License Fees);  
11. Except when and to the extent explicitly provided in this Section 3, Licensee shall not transfer, publish, disclose, display or otherwise make available the Licensed Software; and 
12. Licensee shall not attempt or enlist a third party to conduct or attempt to conduct any of the above. 

Above terms shall not be applicable if and to the extent they conflict with any mandatory provisions of any applicable laws. 

Any use of Licensed Software beyond the provisions of this Agreement is strictly prohibited and requires an additional license from The Qt Company. 

3.5 QA Tools License 

Subject to the terms of this Agreement, The Qt Company grants to Licensee a worldwide, non-exclusive, non-transferable license, valid for the Development License Term, to use the QA Tools for Licensee's internal business purposes in the manner provided below and in Appendix 1 hereto. 

Licensee may modify the QA Tools except for altering or removing any details of ownership, copyright, trademark or other property right connected with the QA Tools. 

Licensee shall not distribute the QA Tools or any part thereof, modified or unmodified, separately or as part of any software package, Application or Device. 

Upon expiry of the initially agreed Development License Term, the respective Development License Term shall be automatically extended to one or more Renewal Term(s), unless and until either Party notifies the other Party in writing, or any other method acceptable to The Qt Company (it being specifically acknowledged and understood that verbal notification is explicitly deemed inadequate in all circumstances), that it does not wish to continue the Development License Term, such notification to be provided to the other Party no less than thirty (30) days before expiry of the respective Development License Term. The Qt Company shall, in good time before the due date for the above notification, remind the Licensee on the coming Renewal Term. Unless otherwise agreed between the Parties, Renewal Term shall be 12 months. 

Any such Renewal Term shall be subject to License Fees agreed between the Parties or, if no advance agreement exists, subject to The Qt Company’s standard list pricing applicable at the commencement date of any such Renewal Term. 

3.6 Evaluation License 

Subject to the terms of this Agreement, The Qt Company grants to Licensee a worldwide, non-exclusive, non-transferable license, valid for the Evaluation License Term to use the Licensed Software solely for the Licensee’s internal use to evaluate and determine whether the Licensed Software meets Licensee's business requirements, specifically excluding any commercial use of the Licensed Software or any derived work thereof.  

Upon the expiry of the Evaluation License Term, Licensee must either discontinue use of the relevant Licensed Software or acquire a commercial Development License or QA Tools License specified herein. 

4. THIRD-PARTY SOFTWARE

The Licensed Software may provide links or access to third party libraries or code (collectively "Third-Party Software") to implement various functions. Third-Party Software does not, however, comprise part of the Licensed Software, but is provided to Licensee complimentary and use thereof is discretionary for the Licensee. Third-Party Software will be listed in the ".../src/3rdparty" source tree delivered with the Licensed Software or documented in the Licensed Software, as such may be amended from time to time. Licensee acknowledges that use or distribution of Third-Party Software is in all respects subject to applicable license terms of applicable third-party right holders. 

5. PRE-RELEASE CODE

The Licensed Software may contain pre-release code and functionality, or sample code marked or otherwise stated with appropriate designation such as “Technology Preview”, “Alpha”, “Beta”, “Sample”, “Example” etc. (“Pre-Release Code”).  

Such Pre-Release Code may be present complimentary for the Licensee, in order to provide experimental support or information for new platforms or preliminary versions of one or more new functionalities or for other similar reasons. The Pre-Release Code may not be at the level of performance and compatibility of a final, generally available, product offering.  The Pre-Release Code may not operate correctly, may contain errors and may be substantially modified by The Qt Company prior to the first commercial product release, if any. The Qt Company is under no obligation to make Pre-Release Code commercially available, or provide any Support or Updates relating thereto. The Qt Company assumes no liability whatsoever regarding any Pre-Release Code, but any use thereof is exclusively at Licensee’s own risk and expense. 

For clarity, unless Licensed Software specifies different license terms for the respective Pre-Release Code, the Licensee is entitled to use such pre-release code pursuant to Section 3, just like other Licensed Software. 

6. LIMITED WARRANTY AND WARRANTY DISCLAIMER

The Qt Company hereby represents and warrants that (i) it has the power and authority to grant the rights and licenses granted to Licensee under this Agreement, and (ii) Licensed Software will operate materially in accordance with its specifications.  

Except as set forth above, the Licensed Software is licensed to Licensee "as is" and Licensee’s exclusive remedy and The Qt Company’s entire liability for errors in the Licensed Software shall be limited, at The Qt Company’s option, to correction of the error, replacement of the Licensed Software or return of the applicable fees paid for the defective Licensed Software for the time period during which the License is not able to utilize the Licensed Software under the terms of this Agreement. 

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE QT COMPANY ON BEHALF OF ITSELF AND ITS LICENSORS, SUPPLIERS AND AFFILIATES, DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT WITH REGARD TO THE LICENSED SOFTWARE. THE QT COMPANY DOES NOT WARRANT THAT THE LICENSED SOFTWARE WILL SATISFY LICENSEE’S REQUIREMENTS OR THAT IT WILL OPERATE WITHOUT DEFECT OR ERROR OR THAT THE OPERATION THEREOF WILL BE UNINTERRUPTED. 

7. LIMITATION OF LIABILITY

EXCEPT FOR (I) CASES OF GROSS NEGLIGENCE OR INTENTIONAL MISCONDUCT, AND (II) BREACH OF CONFIDENTIALITY, AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER PARTY FOR ANY LOSS OF PROFIT, LOSS OF DATA, LOSS OF BUSINESS OR GOODWILL OR ANY OTHER INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE COST, DAMAGES OR EXPENSE OF ANY KIND, HOWSOEVER ARISING UNDER OR IN CONNECTION WITH THIS AGREEMENT. 

EXCEPT FOR (I) CASES OF GROSS NEGLIGENCE OR INTENTIONAL MISCONDUCT, AND (II) BREACH OF CONFIDENTIALITY, AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EITHER PARTY’S TOTAL AGGREGATE LIABILITY UNDER THIS AGREEMENT EXCEED THE AGGREGATE LICENSE FEES PAID OR PAYABLE TO THE QT COMPANY BY LICENSEE DURING THE DEVELOPMENT LICENSE TERM DURING WHICH THE EVENT RESULTING IN SUCH LIABILITY OCCURRED. 

THE PROVISIONS OF THIS SECTION 7 ALLOCATE THE RISKS UNDER THIS AGREEMENT BETWEEN THE QT COMPANY AND LICENSEE AND THE PARTIES HAVE RELIED UPON THE LIMITATIONS SET FORTH HEREIN IN DETERMINING WHETHER TO ENTER INTO THIS AGREEMENT. 

NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT, LICENSEE SHALL ALWAYS BE LIABLE TO PAY THE APPLICABLE LICENSE FEES CORRESPONDING TO ITS ACTUAL USE OF LICENSED SOFTWARE. 

8. SUPPORT, UPDATES AND ONLINE SERVICES

Upon due payment of the agreed License Fees the Licensee will be eligible to receive Support and Updates and to use the Online Services during the agreed Development License Term or other agreed fixed time period. Support is provided according to agreed support level and subject to applicable requirements and restrictions, as specified in the Support Terms. 

Unless otherwise decided by The Qt Company at its free and absolute discretion, Upgrades will not be included in the Support but may be available subject to additional fees. 

From time to time The Qt Company may change the Support Terms, provided that during the respective ongoing Support period the level of Support may not be reduced without the consent of the Licensee. 

Unless otherwise agreed, The Qt Company shall not be responsible for providing any service or support to Customers. 

9. CONFIDENTIALITY

Each Party acknowledges that during the Agreement Term each Party may receive information about the other Party's business, business methods, business plans, customers, business relations, technology, and other information, including the terms of this Agreement, that is confidential and of great value to the other Party, and the value of which would be significantly reduced if disclosed to third parties (“Confidential Information”). Accordingly, when a Party (the “Receiving Party”) receives Confidential Information from the other Party (the “Disclosing Party”), the Receiving Party shall only disclose such information to employees and Contractors on a need to know basis, and shall cause its employees and employees of its Affiliates to: (i) maintain any and all Confidential Information in confidence; (ii) not disclose the Confidential Information to a third party without the Disclosing Party's prior written approval; and (iii) not, directly or indirectly, use the Confidential Information for any purpose other than for exercising its rights and fulfilling its responsibilities pursuant to this Agreement. Each Party shall take reasonable measures to protect the Confidential Information of the other Party, which measures shall not be less than the measures taken by such Party to protect its own confidential and proprietary information.  

Obligation of confidentiality shall not apply to information that (i) is or becomes generally known to the public through no act or omission of the Receiving Party; (ii) was in the Receiving Party's lawful possession prior to the disclosure hereunder and was not subject to limitations on disclosure or use; (iii) is developed independently by employees or Contractors of the Receiving Party or other persons working for the Receiving Party who have not had access to the Confidential Information of the Disclosing Party, as proven by the written records of the Receiving Party; (iv) is lawfully disclosed to the Receiving Party without restrictions, by a third party not under an obligation of confidentiality; or (v) the Receiving Party is legally compelled to disclose, in which case the Receiving Party shall notify the Disclosing Party of such compelled disclosure and assert the privileged and confidential nature of the information and cooperate fully with the Disclosing Party to limit the scope of disclosure and the dissemination of disclosed Confidential Information to the minimum extent necessary.  

The obligations under this Section 9 shall continue to remain in force for a period of five (5) years after the last disclosure, and, with respect to trade secrets, for so long as such trade secrets are protected under applicable trade secret laws. 

10. FEES, DELIVERY AND PAYMENT

10.1. License Fees

License Fees are described in The Qt Company’s standard price list, quote or Purchase Order confirmation or in an Appendix 2 hereto, as the case may be.  

Unless otherwise expressly provided in this Agreement, the License Fees shall not be refunded or claimed as a credit in any event or for any reason whatsoever.   

10.2. Ordering Licenses

Licensee may purchase Development Licenses, Distribution Licenses and QA Tools Licenses pursuant to agreed pricing terms or, if no specific pricing terms have been agreed upon, at The Qt Company's standard pricing terms applicable at the time of purchase.  

Unless expressly otherwise agreed, any price or other term quoted to the Licensee or specified herein shall only be valid for the thirty (30) days from the effective date of this Agreement, Appendix 2 or the date of the quote, as applicable. 

Licensee shall submit all purchase orders for Development Licenses and Distribution Licenses to The Qt Company by email or any other method acceptable to The Qt Company (each such order is referred to herein as a “Purchase Order”) for confirmation, whereupon the Purchase Order shall become binding between the Parties. 

Licensee acknowledges and agrees that all Purchase Orders for Licensed Software the Licensee makes during the Agreement Term shall be governed exclusively under the terms of this Agreement. 

10.3. Distribution License Packs

Unless otherwise agreed, Distribution Licenses shall be purchased by way of Distribution License Packs. 

Upon due payment of the ordered Distribution License Pack(s), the Licensee will have an account of Distribution Licenses available for distributing the Redistributables in accordance with this Agreement. 

Each time Licensee distributes a copy of Redistributables, then one Distribution License is used, and Licensee’s account of available Distribution Licenses is decreased accordingly. 

Licensee may distribute copies of the Redistributables so long as Licensee has Distribution Licenses remaining on its account.  

10.4. Payment Terms

License Fees and any other charges under this Agreement shall be paid by Licensee no later than thirty (30) days from the date of the applicable invoice from The Qt Company.  

The Qt Company will submit an invoice to Licensee after the date of this Agreement and/or after The Qt Company receives a Purchase Order from Licensee. 

A late payment charge of the lower of (a) one percent per month; or (b) the interest rate stipulated by applicable law, shall be charged on any unpaid balances that remain past due and which have not been disputed by the Licensee in good faith.  

10.5. Taxes

All License Fees and other charges payable hereunder are gross amounts but exclusive of any value added tax, use tax, sales tax, withholding tax and other taxes, duties or tariffs (“Taxes”) levied directly for the sale, delivery or use of Licensed Software hereunder pursuant to any applicable law. Such applicable Taxes shall be paid by Licensee to The Qt Company, or, where applicable, in lieu of payment of such Taxes to The Qt Company, Licensee shall provide an exemption certificate to The Qt Company and any applicable authority. 

11. RECORD-KEEPING AND REPORTING OBLIGATIONS; AUDIT RIGHTS 

11.1. Licensee’s Record-keeping 

Licensee shall at all times during the Agreement Term and for a period of two (2) years thereafter maintain Licensee’s Records in an accurate and up-to-date form. Licensee’s Records shall be adequate to reasonably enable The Qt Company to determine Licensee’s compliance with the provisions of this Agreement. The records shall conform to general good accounting practices.   

Licensee shall, within thirty (30) days from receiving The Qt Company’s request to that effect, deliver to The Qt Company a report based on Licensee’s Records, such report to contain information, in sufficient detail, on (i) number and identity of users working with Licensed Software or Open Source Qt, (ii) copies of Redistributables distributed by Licensee during the most recent calendar quarter and/or any other term specified by The Qt Company, , and (iii) any other information pertaining to Licensee’s compliance with the terms of this Agreement (like e.g. information on products and/or projects relating to use of Distribution Licenses), as The Qt Company may reasonably require from time to time. 

11.2. The Qt Company’s Audit Rights 

The Qt Company or an independent auditor acting on behalf of The Qt Company’s, may, upon at least thirty (30) days’ prior written notice and at its expense, audit Licensee with respect to the Licensee’s use of the Licensed Software, but not more frequently than once during each 6-month period. Such audit may be conducted by mail, electronic means or through an in-person visit to Licensee’s place of business. Any possible in-person audit shall be conducted during regular business hours at Licensee's facilities and shall not unreasonably interfere with Licensee's business activities and shall be limited in scope to verify Licensee’s compliance with the terms of this Agreement. The Qt Company or the independent auditor acting on behalf of The Qt Company shall be entitled to inspect Licensee’s Records and conduct necessary interviews of Licensee’s relevant employees and Contractors. All such Licensee’s Records and use thereof shall be subject to an obligation of confidentiality under this Agreement.  

If an audit reveals that Licensee is using the Licensed Software beyond scope of the licenses Licensee has paid for, Licensee shall pay to The Qt Company any amounts owed for such unauthorized use within 30 days from receipt of the corresponding invoice from The Qt Company.   

In addition, in the event the audit reveals a material violation of the terms of this Agreement (without limitation, either (i) underpayment of more than 10 % of License Fees or 10,000 euros (whichever is more) or (ii) distribution of products, which include or result from Prohibited Combination, shall be deemed a material violation for purposes of this section), then the Licensee shall pay The Qt Company's reasonable cost of conducting such audit.  

12. TERM AND TERMINATION 

12.1. Agreement Term 

This Agreement shall enter into force upon due acceptance by both Parties and remain in force until terminated pursuant to the terms of this Section 12 (“Agreement Term”). 

12.2. Termination for breach and suspension of rights  

Either Party shall have the right to terminate this Agreement upon thirty (30) days prior written notice if the other Party commits a material breach of any obligation of this Agreement and fails to remedy such breach within such notice period. 

Instead of termination, The Qt Company shall have the right to suspend or withhold grants of all rights to the Licensed Software hereunder, including but not limited to the Development Licenses, Distribution License, and Support, should Licensee fail to make payment in timely fashion or otherwise violates or is reasonably suspected to violate its obligations or terms of this Agreement, and where such violation or breach is not cured within ten (10) business days following The Qt Company’s written notice thereof. 

12.3. Termination for insolvency 

Either Party shall have the right to terminate this Agreement immediately upon written notice in the event that the other Party becomes insolvent, files for any form of bankruptcy, makes any assignment for the benefit of creditors, has a receiver, administrative receiver or officer appointed over the whole or a substantial part of its assets, ceases to conduct business, or an act equivalent to any of the above occurs under the laws of the jurisdiction of the other Party. 

12.4. Parties´ Rights and Duties upon Termination 

Upon expiry or termination of the Agreement, Licensee shall cease and shall cause all Designated Users (including those of its Affiliates’ and Contractors’) to cease using the Licensed Software under this Agreement. For clarity, a Development License of a Designated User or a QA Tools License, and all rights relating thereto, shall always terminate at the expiry of the respective Development License Term, even if the Agreement continues to remain in force. 

Upon such termination the Licensee shall destroy or return to The Qt Company all copies of the Licensed Software and all related materials and will certify the same by Licensee’s duly authorized officer to The Qt Company upon its request, provided however that Licensee may retain and exploit such copies of the Licensed Software as it may reasonably require in providing continued support to Customers. 

Except when this Agreement is terminated by The Qt Company due to Licensee’s material breach as set forth in Section 12.2, the Licensee may continue distribution of Applications and Devices under the terms of this Agreement despite the termination of this Agreement. In such event the terms hereof will continue to be applicable and govern any such distribution of Applications and Devices beyond the expiry or termination of this Agreement. In case of termination by The Qt Company due to Licensee’s material breach, Licensee must cease any distribution of Applications and Devices at the date of termination of this Agreement. 

Expiry or termination of this Agreement for any reason whatsoever shall not relieve Licensee of its obligation to pay any License Fees accrued or payable to The Qt Company prior to the effective date of termination, and Licensee pay to The Qt Company all such fees within 30 days from the effective date of termination of this Agreement.  

Termination of this Agreement shall not affect any rights of Customers to continue use of Applications and Devices (and therein incorporated Redistributables). 

12.5. Extension of Rights under Special Circumstances 

In the event of The Qt Company choosing not to renew the Development License(s) or QA Tools Licenses, as set forth in Section 3.1 and 3.5 respectively, and where such decision of non-renewal is not due to any ongoing breach or alleged breach (as reasonably determined by The Qt Company) by Licensee of the terms of this Agreement or any applicable license terms of Open Source Qt, then all valid and affected Development Licenses and QA Tools licenses possessed by the Licensee at such date shall be extended to be valid in perpetuity under the terms of this Agreement and Licensee is entitled to purchase additional licenses as set forth in Section 10.2. 

In the event The Qt Company is declared bankrupt under a final, non-cancellable decision by relevant court of law, and this Agreement is not, at the date of expiry of the Development License(s) or QA Tools Licenses, assigned to party, who has assumed The Qt Company’s position as a legitimate licensor of Licensed Software under this Agreement, then all valid Development Licenses and QA Tools Licenses possessed by the Licensee at such date of expiry, and which the Licensee has not notified for expiry, shall be extended to be valid in perpetuity under the terms of this Agreement. 

For clarity, in case of an extension under this Section 12.5, any such extension shall not apply to The Qt Company’s Support obligations, but Support shall be provided only up until the end of the respective fixed Development License Term regardless of the extension of relevant Development License or QA Tools License, unless otherwise agreed between the Parties.  

13. GOVERNING LAW AND LEGAL VENUE 

In the event this Agreement is in the name of The Qt Company Inc., a Delaware Corporation, then: 

1. this Agreement shall be construed and interpreted in accordance with the laws of the State of California, USA, excluding its choice of law provisions;  
2. the United Nations Convention on Contracts for the International Sale of Goods will not apply to this Agreement; and 
3. any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this Agreement to arbitrate, shall be determined by arbitration in San Francisco, USA, before one arbitrator. The arbitration shall be administered by JAMS pursuant to JAMS' Streamlined Arbitration Rules and Procedures. Judgment on the Award may be entered in any court having jurisdiction. This Section shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. 

In the event this Agreement is in the name of The Qt Company Ltd., a Finnish Company, then:  

1. this Agreement shall be construed and interpreted in accordance with the laws of Finland, excluding its choice of law provisions;  
2. the United Nations Convention on Contracts for the International Sale of Goods will not apply to this Agreement; and 
3. any disputes, controversy or claim arising out of or relating to this Agreement, or the breach, termination or validity thereof shall be finally settled by arbitration in accordance with the Arbitration Rules of International Chamber of Commerce. The arbitration tribunal shall consist of one (1), or if either Party so requires, of three (3), arbitrators. The award shall be final and binding and enforceable in any court of competent jurisdiction. The arbitration shall be held in Helsinki, Finland and the process shall be conducted in the English language. This Section shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. 

14. GENERAL PROVISIONS 

14.1. No Assignment 

Except in the case of a merger or sale of substantially all of its corporate assets, Licensee shall not be entitled to assign or transfer all or any of its rights, benefits and obligations under this Agreement without the prior written consent of The Qt Company, which shall not be unreasonably withheld or delayed. The Qt Company shall be entitled to freely assign or transfer any of its rights, benefits or obligations under this Agreement. 

14.2. No Third-Party Representations 

Licensee shall make no representations or warranties concerning the Licensed Software on behalf of The Qt Company. Any representation or warranty Licensee makes or purports to make on The Qt Company’s behalf shall be void as to The Qt Company. 

14.3. Surviving Sections 

Any terms and conditions that by their nature or otherwise reasonably should survive termination of this Agreement shall so be deemed to survive. Such sections include especially the following: 1, 2, 6, 7, 9, 11, 12.4, 13 and 14.     

14.4. Entire Agreement  

This Agreement, the Appendices hereto, the License Certificate and any applicable quote and Purchase Order accepted by The Qt Company constitute the complete agreement between the Parties and supersedes all prior or contemporaneous discussions, representations, and proposals, written or oral, with respect to the subject matters discussed herein.   

In the event of any conflict or inconsistency between this Agreement and any Purchase Order, the terms of this Agreement will prevail over the terms of the Purchase Order with respect to such conflict or inconsistency. 

Parties specifically acknowledge and agree that this Agreement prevails over any click-to-accept or similar agreements the Designated Users may need to accept online upon download of the Licensed Software, as may be required by The Qt Company’s applicable processes relating to Licensed Software. 

14.5. Modifications 

No modification of this Agreement shall be effective unless contained in a writing executed by an authorized representative of each Party. No term or condition contained in Licensee's Purchase Order (“Deviating Terms”) shall apply unless The Qt Company has expressly agreed such Deviating Terms in writing. Unless and to the extent expressly agreed by The Qt Company, any such Deviating Terms shall be deemed void and with no legal effect. For clarity, delivery of the Licensed Software following the receipt of the Purchase Order including Deviating Terms shall not constitute acceptance of such Deviating Terms. 

14.6. Force Majeure 

Except for the payment obligations hereunder, neither Party shall be liable to the other for any delay or non-performance of its obligations hereunder in the event and to the extent that such delay or non-performance is due to an event of act of God, terrorist attack or other similar unforeseeable catastrophic event that prevents either Party for fulfilling its obligations under this Agreement and which such Party cannot avoid or circumvent (“Force Majeure Event”). If the Force Majeure Event results in a delay or non-performance of a Party for a period of three (3) months or longer, then either Party shall have the right to terminate this Agreement with immediate effect without any liability (except for the obligations of payment arising prior to the event of Force Majeure) towards the other Party.   

14.7. Notices 

Any notice given by one Party to the other shall be deemed properly given and deemed received if specifically acknowledged by the receiving Party in writing or when successfully delivered to the recipient by hand, fax, or special courier during normal business hours on a business day to the addresses specified for each Party on the signature page. Each communication and document made or delivered by one Party to the other Party pursuant to this Agreement shall be in the English language. 

14.8. Export Control 

Licensee acknowledges that the Redistributables, as incorporated in Applications or Devices, may be subject to export control restrictions under the applicable laws of respective countries. Licensee shall fully comply with all applicable export license restrictions and requirements as well as with all laws and regulations relating to the Redistributables and exercise of licenses hereunder and shall procure all necessary governmental authorizations, including without limitation, all necessary licenses, approvals, permissions or consents, where necessary for the re-exportation of the Redistributables, Applications and/or Devices. 

14.9. No Implied License 

There are no implied licenses or other implied rights granted under this Agreement, and all rights, save for those expressly granted hereunder, shall remain with The Qt Company and its licensors. In addition, no licenses or immunities are granted to the combination of the Licensed Software with any other software or hardware not delivered by The Qt Company under this Agreement. 

14.10. Attorney Fees 

The prevailing Party in any action to enforce this Agreement shall be entitled to recover its attorney’s fees and costs in connection with such action, as to be ordered by the relevant dispute resolution body.  

14.11. Privacy 

Licensee acknowledges and agrees that for the purpose of this Agreement, The Qt Company may collect, use, transfer and disclose personal data pertaining to Designated Users as well as any other employees and directors of the Licensee and its Contractors relevant for carrying out the intent of this Agreement. Such personal data will be primarily collected from the relevant individuals but may be collected also from Licensee (e.g. in the course of Licensee’s reporting obligations). The Parties acknowledge that as The Qt Company determines the purpose and means for such collection and processing of the applicable personal data, The Qt Company shall be regarded as the Data Controller under the applicable Data Protection Legislation. The Qt Company shall process any such personal data in accordance with its privacy and security policies and practices, which will comply with all applicable requirements of the Data Protection Legislation.  

14.12. Severability 

If any provision of this Agreement shall be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect and enforceable. 

14.13. Marketing Rights 

Parties have agreed upon Marketing Rights pursuant to Appendix 7, if any.  

APPENDICES 

The Agreement includes following Appendices 1-10, as applicable. 

• Appendix 1: Licensed Software details 
• Appendix 2: Pricing 
• Appendix 3: Add-on Products for Licensed Software (optional) 
• Appendix 4: Small business and startup Licenses (optional)  
• Appendix 5: Non-commercial and educational Licenses (optional)
• Appendix 6: License Reporting (optional) 
• Appendix 7: Marketing Rights (optional) 
• Appendix 8: Intentionally left blank (optional) 
• Appendix 9: Support Terms 
• Appendix 10: Conversion from legacy Licenses to Subscription (optional) 

APPENDIX 1: LICENSED SOFTWARE 

The modules and/or tools that are included in the latest publicly available version of the respective product at the effective date of this Agreement – Qt for Application Development Professional (ADP), Qt for Application Development Enterprise (ADE), Qt for Device Creation Professional (DCP), Qt for Device Creation Enterprise (DCE), - are marked with ‘X’ in the below table. The modules and tools are specific to each product version respectively and may vary from version to version. Modules and tools included in the latest publicly available version of the respective product at any given time are listed in Appendix 1 of the latest version of this Agreement available at www.qt.io/terms-conditions/. If a new version of Licensed Software does not include a module or tool present in an older version which Licensee is entitled to use under a valid license from The Qt Company, then Licensee will continue to have such right during the Term of this Agreement. In the event a new version of the Licensed Software adds modules or tools to any previous version(s), Licensee’s rights will extend to cover also such additional modules and tools.   

Parts of the product that are permitted for distribution in object-code form only (“Redistributables”) are marked with ‘R’ in the below table. 

Licensed Software: Developer modules and tools 

Rights for Application and Device use cases 

Following table summarizes the rights afforded by different products of the Licensed Software to create and distribute Applications and Devices as defined in this Agreement (X marks for rights): 

Licensed Software: Designer tools and modules 

The modules and/or tools that are included in the respective product – Qt for Design Studio Professional (DSP), Qt for Design Studio Enterprise (DSE) - are marked with ‘X’ in the below table.  

Designer tools provides no Redistributables. 

Both DSP and DSE can be used to create an user interface for use cases covered by ADP, ADE, DCP and DCE. 

Licensed Software: QA Tools 

The modules and/or tools that are included in the respective QA Tools product – Squish (both Tester and execution Licenses), Coco or Test Center - are marked with ‘X’ in the below table. Optional features that will need additional licenses are marked with ‘O’. QA Tools include no Redistributables.  

License capabilities for Squish 

License capabilities that are included in the Squish Tester and Execution Licenses are marked with ‘X’ in the below table. 

Install and use capabilities for QA Tools 

Install and use capabilities that are included in the respective QA Tools products are defined in the below table. 

APPENDIX 9: SUPPORT TERMS

These Qt support terms and conditions (“Support Terms”) set forth the legal framework, where under The Qt Company (“The Qt Company”) provides support services (as herein defined) to the Licensee.  

1 DEFINITIONS 

 “Application Code” shall mean a computer software program written strictly using the Qt programming language, by or for the Licensee, with a user interface, enabling the Licensee or their users to accomplish a specific task and display any results of the task on the display monitor or screen.  

“Dedicated Contact” shall mean the employee of The Qt Company who will be the first point of contact for all Designated Users’ requests for Support. 

“Errors” shall mean an error, flaw, mistake, failure, or fault in Licensed Software that prevents it from behaving as described in the relevant documentation or as agreed between the Parties. 

“Extended Support” shall mean a continuation to the normal Support period, which allows Designated Users to receive selected Support (Standard Support or Premium Support) for a version of Licensed Software that is no longer generally supported by The Qt Company. 

”Install Support” shall mean Support that is limited to installation related Error(s) on Development Platforms specified as supported host platforms for each Qt release under doc.qt.io. 

“Maintenance Release” shall mean a release or version of Licensed Software containing bug fixes, error corrections and other changes targeted to maintaining and improving product stability and quality. Maintenance Releases are generally depicted as a change to the third digit of Licensed Software version number. 

“Platforms” shall mean both Development Platforms and Deployment Platforms. Supported host and target Platforms may vary from for each Qt release as defined under doc.qt.io.  

“Premium Support” shall mean an upgraded level of Support that The Qt Company provides pursuant to these Support Terms to Licensee if Licensee has purchased Premium Support instead of Standard Support. Premium Support shall always be purchased for all Designated User(s) in the respective development team of the Licensee.  

“Response Time” shall mean the period of time from when Licensee notifies The Qt Company about an Error or requests Support until The Qt Company provides Licensee with a response that addresses (but not necessarily resolves) the reported Error or provides the requested Support. 

“Standard Support” shall mean standard level of Support that The Qt Company provides pursuant to these Support Terms to Licensee.  

“Support” shall mean developer assistance that is provided by The Qt Company to assist eligible Designated Users in Licensed Software installation, usage and functionality problem resolution for Error(s) and Error workarounds pursuant to the terms of these Support Terms. Support for different products is available as specified in the below table (‘X’ marking the Support that is included in the license price, optional Add-on Support services are marked as ‘O’): 

“Support Validity Term” shall mean the Development License Term or any other fixed time period agreed between the Parties during which time the Customer is eligible to receive Support from The Qt Company. 

”Tool Qualification Kit” shall mean a customized set of documents and validation test cases.  

2 SUPPORT SERVICES 

2.1  Support Services Provided by The Qt Company 

Subject to these Support Terms and during the Support Validity Term, The Qt Company will via its web-based support user-interface, provide Designated User(s) with Support for the Platforms which Customer has licensed under the Agreement. 

The Qt Company will make commercially reasonable efforts to solve any Errors reported by Designated User(s).  Resolution of an Error may be provided through Designated User(s) themselves downloading of a later released version of the applicable Licensed Software product(s) or providing the Designated User with a temporary workaround addressing such Error. 

2.2  Licensee’s Obligations 

To report an Error, the Designated User shall register the Error on The Qt Company’s web-based support user interface located at: https://account.qt.io/login or at another location designated by The Qt Company. 

The Designated User must provide adequate information and documentation to The Qt Company to enable it to recreate the Error or problem for which the Designated User has sought assistance. 

To ensure efficient handling of Errors, the Designated User must provide the following information, where relevant: 

• A clear, detailed description of the problem, question or suggestion; 
• Identification of which Licensed Software product and version is affected; 
• Identification of the operating environment (e.g. operating system, hardware Platform, build tools, etc.) on which the problem exists; 
• On Standard Support: A complete and compilable test case of not more than 500 lines of code that demonstrates the problem; 

• On Premium Support: A complete and compilable test case that demonstrates the problem or access to Application Code source codes. 

Additional relevant content, such as screenshots, etc. Additional content should be included as attachments. The preferred image formats are JPEG and PNG.  Compressed content should be included in zip or tar.gz archives.  Executable content and documents in platform specific formats such as Microsoft Office® are not accepted. 

In order for The Qt Company to provide prompt handling of Errors, the Designated User shall promptly respond to any requests from The Qt Company for additional information. 

2.3  Support Limitations 

General limitations: 

Each version or release of the Licensed Software will be Supported under Standard Support or Premium Support only for limited time period as set forth in doc.qt.io. For example, regular releases of Qt Software are supported for one (1) year from the release date of the version x.y.0 and Long Term Support (LTS) Releases are supported for a period of three (3) years from the release date of the LTS version x.y.0. 

The Qt Company shall only provide Support for Designated User(s). 

Support is made available for the entire development teams only: It is not allowed to purchase Support only for some members of the development team, and all Designated Users of the respective development team must be eligible for the same level of Support. 

Support is not provided for snapshots, preview releases, beta releases or release candidates. 

The Qt Company shall have no obligation to provide Support for hardware or operating system specific  problems or problems arising from improper use, accident, neglect or modification of Qt. 

Limitations with Install Support: 

Support limited to Error(s) regarding installation and setting up of the Qt development environment on host Platforms.  

Limitations with Standard Support: 

The Qt Company shall not provide Support for third-party software or problems caused by third-party software even if such third-party software is distributed together with Licensed Software product(s). 

The Qt Company shall only provide Support for Error(s) that are reported on and can be reproduced on Platforms that are officially supported for the release of the Licensed Software. 

Limitations with Premium support: 

The Qt Company shall not provide Support for third-party software or problems caused by third-party software. However, if such third-party software is distributed together with Licensed Software, The Qt Company will make commercially reasonable efforts to solve such problems. 

The Qt Company shall only provide Support for Error(s) that can be reproduced on Platforms that are officially supported for the release of the Licensed Software. If the Error is on a Platform that is not supported, The Qt Company will make commercially reasonable efforts to provide a solution on closest corresponding supported Platform. 

Premium Support is optional and purchased for an agreed bucket of hours (“Bucket”). Hours can be used by any Designated User in the respective development team. To encourage continuous usage of the Support, ten percent (10%) of the purchased Bucket shall automatically expire (regardless of whether such support hours are actually used or not by the Licensee) each month after three (3) months from the purchase of the Premium Support. 

2.4 Extended Support 

Extended Support extends the Support Validity Term for a release of Licensed Software that is no longer generally supported. 

Extended Support includes and is by default provided with Standard Support rules and limitations, unless Extended Support is purchased with Premium Support in which case Premium Support rules and limitations will apply.  

Extended Support is optional and purchased with annual fee and separately per each Licensee product. Extended Support will need definition of (i) Licensee product, (ii) used Platform(s) and (iii) Licensed Software version(s). 

2.5 Tool Qualification Kit 

The Qt Company shall provide set of customized documents and validation tests that enable Licensee to qualify QA testing tool for the purpose of ISO 26262, EN 50128, DO-330, IEC 61508, IEC 62304 or IEC 13485 certification Licensee end to end solution.  

3 RESPONSE TIME 

In performing Support, The Qt Company shall commit to following, non-binding, Response Times: 

Standard Support: Errors and Support requests will have a Response Time not to exceed two (2) business days. 

Premium Support: Errors and Support requests will have a Response Time not to exceed one (1) business day. 

For complex issues, The Qt Company may provide an initial response to the Designated User and then follow up, without undue delay, with additional communication before an Error is properly addressed or Support provided. 

4 ADDITIONAL SERVICES IN PREMIUM SUPPORT 

The Designated User(s) will be assigned a Dedicated Contact to handle requests for Support. Dedicated Contact is subject to change in cases such as sick leave, vacation and other similar reasons. 

The Designated User(s) can on request ask The Qt Company to access their computer remotely in order to resolve problems directly. 

The Designated User(s) can request a session via Instant Messaging or phone call in the support request to The Qt Company. 

Premium Support can assist Licensee in implementing new features, bug fixes and accessing patches in Licensed Software or Application Code. 

All Support requests will be handled with high priority. 

5 MAINTENANCE RELEASES, UPDATES AND UPGRADES 

Under the Support the Customer is eligible for Maintenance Releases and Updates that The Qt Company generally makes available to customers who has purchased Support. Unless otherwise decided by The Company at its free and absolute discretion, Upgrades will not be provided under the Support. 

The primary focus of Maintenance Releases is product quality.  Therefore, each Maintenance Release typically includes the following types of changes to the previous version of Licensed Software: 

• Bug fixes caused by changes to previously working code; 

• Fixes related to build issues on supported Platforms; 
• Error corrections specific to a single Platform that are not present on other Platforms; 
• Critical Error corrections such as crashes, data corruption, loss of data, race conditions; and 
• Updates to documentation and license information when deemed necessary by The Qt Company. 

The primary focus of Updates is introducing new features to Licensed Software and covering new platforms. Therefore, each Updates typically includes the following types of changes to the previous version of Licensed Software: 

• New platform support; 
• New toolchain support; 
• New features and Qt modules; 

6 WARRANTY DISCLAIMER 

The Qt Company makes no warranties that the Support provided will be successful in resolving any difficulties or problems or in diagnosing faults reported by Licensee. Support is provided to Licensee on an “as is” basis.  To the maximum extent permitted by applicable law, The Qt Company disclaims all warranties and conditions, either express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose for the Support provided by The Qt Company to Licensee.