Memphis Fireplace Remodel

The fireplace cleaning uncovered acracked fireplace floor which the Chimney sweep showed me in detail. He suggested that that the floor needed to be replaced. He did not pressure me to do so immediately and seemed willing to let me decide when to have the repair made. I asked for a cost estimate which seemed high but fair. Coopertown made arrangements to return at a specified time to make the repair-- they came back at the exact time took a little over an hour to complete the repair. And the repair was done exceptionally well-- just like a new fireplace. Very Clean as well. Great service!

Ken and his crew were clean, professional and their work is of the utmost quality. He was able to rework a coal-burning fireplace so that I can install efficient vent-free gas logs. They gutted the masonry from the inside of the fireplace and removed the inner hearth down to the old wood framing. They replaced the old brick with high-performance thermal mortar and new fireplace bricks that can better withstand the heat of a vent-free gas log set. They also put high-grade thermal insulation in the flue to prevent heat from traveling up the unused chimney and harming wiring I had installed for a TV above the fireplace. He was able to do all this work while protecting the irreplacable antique tile and the cast iron surrounding the firebox. They used drop cloths throughout the room to contain the mess and took all their construction waste with them.

Capital was very professional at the beginning. but throughout the project, there were many days they did not show due to complications with another job. This increased the length of the project by several months. The quality of work was so poor, I had to constantly ask them to redo. It was obvious mistakes such as installing chipped tile, covering up tile with mortor, leaving mortor footprints on back porch. The person in charge of my project moved. Capital finally hired an outside subcontractor to tear out and redo their work at their expense. Twice I have had them come out in the past year to re secure a glass shower door.

Jason Gregor was very professional and explained everything. Great experience. Thank you, Fran Barendse

He arrived right on time, went right to work, and cleaned up after himself. The same person has cleaned my fireplace for the last two years, if not the last three. He remembers the nuances of my insert fireplace, reminding me of what he told me about it last year.

VERY thorough. Used camera to show problem areas. Did not go further because buyer chose to have repairs done himself.

Doug Ault came to our home and inspected our fireplace. He was very knowledgeable and professional. We now feel safe using our fireplace. I highly recommend Doug Ault with Abbey Road Chimney Sweep!

Justin designed and built two gas log fireplaces for our house. One in the kitchen was enclosed in a purpose-built cabinet and trimmed and painted to match the existing room trim. The second was a corner fireplace in the master bedroom, with a custom concealed AV component shelf above the fire box, and also trimmed and painted to match the room trim. Both are perfectly complementary to the rooms, and deservedly serve as focal points. Justin spent a lot of time with us reviewing concept pictures and sketches, and developing the trim design to match the existing room trim. He also reworked part of the AV component shelf in the corner fireplace to accomplish just what we had in mind. While the project took longer than we'd hoped to complete, we are very pleased with the results.

It has been over a year and everything has been fine. There has been no odor of any gas at all. I thought that they did a great job. I think our gas logs are much cleaner than wood burning. It looks really nice and still give off heat without the fuss of smoke or cleaning up fireplace ashes. You do have to re-light the pilot light if it goes out. I don't remember the price as it has been a while since it was done.

I have used The Chimney Doctor for several years. They are always professional, on time, and have the best price. The two young men who came to my house yesterday were so professional and also very kind and accommodating in answering my questions. The office personnel are the nicest people to talk to as well. Every experience with them has been awesome! I highly recommend using The Chimney Doctor for all of your fireplace needs.

They were great to work with. Doug was polite, clean and efficient in his cleaning. Given the work I feel the cost is fair. Cleaned out and inspected the fireplace and adjusted the damper. No complaints, I WILL use them again.

Scheduling was easy and prompt. Michael called the day of and was able to come earlier than originally scheduled. We had scheduled to have 2 fireplaces cleaned. He inspected them both and determined that only one needed attention (the one that has more use). He did a thorough job of cleaning and left a very clean chimney and hearth.

I recently bought a 31 yr old fixer upper with a stone fireplace. I called to schedule an appointment and they were able to come out the same week I called. He arrived on time and did a thorough job. They covered the rug and floor for protection. I asked about a down draft in the chimney and he thoroughly explained the reason and offered suggestions how to overcome it. Very professional and thorough from start to finish. I would highly recommend.

Doug Ault thoroughly cleaned and inspected my fireplace. I have used him in past years, and have always been pleased. It is very easy to schedule an appointment, and he showed up promptly. A couple of places in my fireplace had cracked mortar, and Doug told me that he could repair it or I could do it myself. He told me exactly how to do it and the materials that I would need. Having done this before myself, I opted to make the repair. Doug is such a pleasant person to do business with and very honest. I highly recommend him!

Mike and Mike arrived on time and were very professional. They listened to what I needed and followed through. They both listened to and answered any questions I had. They used the shoe booties to protect my floors which was nice. Young Mike (the son) took a look at our non vented gas fireplace and helped get it lit and verified it was safe to use. He felt he really didn't do anything so he did not charge me for the fireplace. Mike (the Dad) worked on checking on each furnace. He found a problem with one of our thermostats and suggested the correct type for our furnace. He also recommended a filter. I was very pleased that they came out the same day I called for service. The special they had going ($89 per unit for service), the fact this company does background checks, drug testing etc so they know who they are sending into your home along with the same day service made them my number one choice. I have seen other winter tune up specials which are less which is why I only gave a B on price however I feel it was a fair price. The company has a Comfort Club which is a plan that keeps your service fees down. It seemed like a good deal but we had already renewed our home warranty. It is a sales pitch but I'm sure if you are not interested in a plan you could tell them and they would not push it.