Nearby 20 Yard Dumpster Rental in San Francisco

Michael and his team are GREAT. They are courteous, professional, on time and cost effective. They have my praise and if I ever need a dumpster again they have my business. I have to add that based upon my first experience I called for a 6-ft trailer a few weeks after this. That was a mistake. They did not talk about when they would pick it up ( as they had with the first) and as a consequent, it spent one week and 2 days sitting (full) before they called to pick it up. Thus resulted in an additional charge. When I explained that I assumed that they would have picked it up at the end of the first week I received no response form them. I asked for a refund on the unused time but have received no response. One would think that common courtesy and good customer service would allow for a refund under conditions of misunderstanding and confusion, but not here. These guys are good, no question about that. But if you use them, make sure that you do not give them any way to take advantage of you. Because they will. Make sure to call them to pick it up before your week rental is over, or they well charge you for additional time, and that is not cheep. I will not use them again.

In the end, they did what they promised. They took a load of junk, and arrived within the window they gave me (barely). However, they told me repeatedly that the driver would call 15-20 minutes before arriving, and they did not. I had purchased a pre-paid load through Angie's List. I had a difficult conversation with the driver trying to figure out how much they were going to take.

I was given a two hour window. They arrived in the first 30 minutes. They called 20 minutes before they arrived to let me know they were on the way. They pool reel was extremely long and I was unable to take it apart and the freezer was large so neither items could be picked up by Recology 's free pickup. They gave me the quote and removed both items in less then ten minutes. I was very pleased how quick and easy it was to arrange and have the items removed.