Our initial contact with Sierra Pacific Design was Jamie Schevers. Jamie came to our home, examined our existing pond and offered some ideas for improvement . We agreed on pond size of roughly 8 feet by 10 feet with a short stream and a couple of small waterfalls. The exact shape and size would be determined during excavation and design. We scheduled the work to begin on Thursday (1 week later) and it was to be completed in two days, which it was. Jamie arrived Thursday morning with a crew of 3 additional workers. He had the pond liner, pump and all supplies with him and the rocks were delivered that same day. The rough shape of the pond was excavated and the old pond liner was removed. Jamie carefully moved my koi to a temporary pond liner until completion of the work. I was impressed with all the things that his team did automatically without any prompting from me. After the excavation was completed, the skimmer was positioned and leveled as well as the upper Biofalls filter. The entire pond was lined with an underlayment and a professional grade flexible pond liner. Large rocks were positioned around the inner walls of the pond and two small waterfalls were designed midstream between the Biofalls filter and the lower pond. Large rocks were positioned first with smaller rocks filled in for stability. They created a deep cave for my fish to hide in and seek protection from predators (birds and raccoons). Underwater lights (LEDs) were also positioned. An automatic fill valve was installed in the skimmer that was plumbed into my existing water supply to insure the water level is constant. After the pond was filled and everything was confirmed to be functioning properly, they used more rocks to build up a raised planter bed around the waterfall and planted a variety of plants all around. A few plants were even anchored in small nooks in the pond (as of this writing, 3 months have gone by and they are doing great). Additional low voltage lights were positioned throughout the area to highlight different parts of the pond, including waterfalls and plants. It all looks great.The entire team was considerate and respectful. They cleaned up at the end of each day and were careful not to trample any of our existing plants or landscape. Even the truck driver who dumped the rocks on our driveway was careful not to drive over the corner of grass at the end of our driveway. I am very pleased with the quality of work Sierra Pacific Design provided and the professionalism exhibited by the entire crew. Jamie was always available, either in person or by phone. I recommend Sierra Pacific Design. These guys are great! These guys did everything the right way without having to be told. A+