Apple Store Call Center - Apple（日本）

We're ready to take your calls - in English.

Require more information on our complete range of products and services? Ready to make a purchase? Please call the dedicated sales line (above) to contact an English speaking specialist now.

Lines are open Monday to Sunday 9:00 to 18:00. We look forward to taking your calls.

Note: The Apple Japan web site is only available in Japanese.

Customize your Mac and create your own style of Apple Watch

We have customization options for Mac, iPad and Apple Watch.

Free engraving available only at Apple

Personalize your AirPods, AirTag, Apple Pencil (2nd generation), or iPad with a mix of emoji, names, initials, and numbers.

Education Discount

Special pricing is available for college students, teachers, and educational facility staff. Please call for more details.

Note: Education pricing is available on Mac, iPad and selected accessories.

We accept the following payment methods:

Apple Pay

Most Credit and Debit Cards

Apple Gift Card

Apple ID balance

From redeeming Apple Gift Card or adding funds.

Financing Options

Apple product financing is available though Paidy for Apple or the Apple Loan Program.

Bank Transfer

Upon availability.

Convenience Store Bill

Allows cash payment at the majority of convenience stores in Japan upon availability.

Cash On Delivery

Choose the COD option and you can simply pay our delivery driver when the product arrives. The charge for the COD service is 500 yen (tax excluded) per order upon availability.