Here is a quick snapshot of how OneTrust and its affiliates collect, use, disclose and protect your personal information. To learn more about our commitment to privacy you can read our full Privacy Notice.
What Personal Information we collect and why
Contact Information
First Name, Last Name, Email, Job Title, Company
To request a demo or trial of our product, register for one of our events, and/or setup a user account.Usage
Website Activity, Cookies, Login
To enhance customer experience, to prevent and investigate fraudulent or non-authorized activity, and/or to support our marketing efforts.What Personal Information we collect and why
We collect information that you provide to us directly, including contact information, such as first name, last name, e-mail address, job title and company name, as well as other information that could be on your business card (such as your company address and phone number) when you visit our website or talk to us at a conference or other event, or if you are a customer. We use the information you provide to deliver our products and services, to send you some privacy and/or security content that we make available on our website and that you requested, or to get in touch with you about a demo/trial. We also use it to support our marketing efforts, including contacting you to provide additional information on our products and services. For customers, we use it to set up your customer account.
We also collect some information automatically: when you visit our website (such as your device’s IP address, what pages your device visited) or when you use our services (usage information, log information and information collected by cookies and other similar technologies). We use information we collect automatically to administer our website and enhance your visitor experience, for our marketing efforts to serve ads across websites, and for security purposes. Read our full privacy notice.
With whom we share your Personal Information and why
Vendors
We work with vendors to perform tasks on our behalf.
OneTrust Companies
To provide 24/7 support to our customers.
To support our global marketing activities.
Event Sponsors
Some events will require you to opt-in for us to share your information with our event sponsors.
In all instances, you have the right to opt-out at any time.
CCPA Sale of Information
We do not sell your data for monetary consideration.
We do share data for other purposes that could be deemed a “sale” under the CCPA. Learn more.
With whom we share your Personal Information and why
We do not rent or sell information for monetary consideration. However, we do share or disclose personal information that could be considered a ‘sale’ under the California Consumer Privacy Act. We may share and disclose information (including personal information) in the following limited circumstances: with vendors who perform tasks on our behalf (these companies include, for example, our payment processing providers, website analytics companies (e.g., Google Analytics), product feedback or help desk software providers (e.g. ZenDesk), CRM service providers (e.g., Salesforce), and email service providers (e.g., Sendgrid)), event sponsor when you attend an event or webinar organized by OneTrust (such as PrivacyConnect), between OneTrust group companies to provide support globally or for purposes consistent with our privacy notice, or in the context of a business transfer. We also may share personal information where required by law or in response to valid requests by public authorities. To learn about our policies for handling government and law enforcement requests, visit our Transparency page. Read our full Privacy Notice.
What privacy rights you have over your Personal Information
Direct Marketing
Adjust your settings or unsubscribe from marketing communications.
What privacy rights you have over your Personal Information
You can always choose not to disclose information to us, but it may impact your navigation or use of our products and services. Otherwise, you can always update your cookie preferences in our cookie preference center and unsubscribe from our marketing communications by following the “unsubscribe” link in the e-mail we send (that will not unsubscribe you from service-related non-promotional communications if you have an account using our services). Additionally, data subjects located in the EU have certain rights under the General Data Protection Regulation (GDPR). Those rights include, for example, the right to access the personal data we hold about you; the right to rectify inaccurate data; the right to erasure (right to be forgotten) if you want all your personal data deleted from our systems; the right to restriction of processing if you want us to stop processing your personal data; and the right to withdraw consent when you have provided it to us to authorize processing of your personal data. You can exercise those rights by filling out this Web Form directly.
Additionally, data subjects who are California residents have specific rights under the California Consumer Privacy Act (CCPA). These rights include: the right to request access to your personal information we hold about you, which includes the right to request specific pieces of personal information; the rights to deletion of your personal information from our systems; and the right to opt-out of the sale of your personal information. You can exercise those rights by filling out this Web Form directly. You can also exercise your rights by sending an email to: [email protected]
To learn more about your rights under the CCPA, you can access the CCPA Portal here. Read our full privacy notice.
How we secure your Personal Information
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ISO/IEC 27001:2013 and 27701:2019 Certified
OneTrust LLC’s Integrated Management System (IMS) is ISO/IEC 27001:2013 and ISO/IEC 27701:2019 certified.
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SOC 2
OneTrust, LLC and OneTrust Technology Limited have been audited and received a SOC 2 report addressing the security, confidentiality, and availability of OneTrust’s services.
How we secure your Personal Information
We use appropriate technical, organizational and administrative security measures to protect any information we hold in our records from loss, misuse, and unauthorized access, disclosure, alteration and destruction. Some of those measures include limiting which of our employees have access to the information on a need to know basis or to provide you with our products and services, subjecting our employees to privacy and security training, confidentiality requirements, and conducting security testing on a regular basis. Read our full privacy notice.