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trustpilot.comJoined November 2009

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Trustpilot

@Trustpilot

May 11

We want Trustpilot to be a place where consumers & businesses can trust each other. In the past year, our community (and our own ambitions�?�) has helped us increase public warnings by +400%, remove +2.7m fake reviews, intro 2hr delay to publishing & more: trst.pl/TransparencyRe

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Two people in winter jackets with hats and gloves on, walking through a snowy woodland. The text overlay reads Trustpilot Transparency Report

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Trustpilot

@Trustpilot

22h

Seriously, we all have phones now... [5/5]

A 3.5-star review of calculators placed against an orange background with calculator illustrations. The review reads 'Do we still use these other than to write profanities? Asking for a friend...'

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Coming in with the strategy �?� [4/5]

A 5-star review of pencil sharpeners placed against a green background with sharpener illustrations. The review reads 'The ultimate gadget that your teacher cannot question for you to see your friend who's sitting on the desk next to the bin'.

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We've all done it ✏️ [3/5]

A 4-star review of erasers placed against a pink background with eraser illustrations. The review reads 'Absolutely useless other than to be your mid lesson therapy session by stabbing your pencil into it repeatedly.'

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Out of sight, out of mind 👀 [2/5]

A 1.5-star review of lunch boxes placed against a yellow background with briefcase illustrations. The review reads 'Face it, every Monday morning you'll deal with the consequences of warm, rotten food at the bottom of your bag from Friday.'

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Rating back to school essentials: a thread 🍎 [1/5]

A 2-star review of ballpoint pens placed against an orange background with pencil illustrations. The review reads 'You start with 10, by the end of the first week you've lost 8 and the remaining 2 have dried out...'

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Shout out to all the parents who are now rediscovering silence 🙌

A 1-star Trustpilot review against a pink background. The text reads 'Please send help. I don't know what day it is anymore, distraction techniques such as putting on Encanto or giving them the IPad is no longer strong enough. It's only been a week!'

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A 5-star Trustpilot review against a green background. The text reads 'Silence is golden. At first, I thought I was having a stroke. I could hear my own heartbeat, the hum of flies and the birds sing. But then, I realised no, I was experiencing silence. Absolute bliss!'

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Trustpilot

@Trustpilot

Aug 30

Who agrees that sometimes online shopping can melt your brain? 🤯 More info 👉 trst.pl/ShoppingExp

An expectation vs. reality comparison. The expectation shows an order confirmation to highlight a seamless experience when buying a product online.

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An expectation vs. reality comparison. The reality shows an overwhelming amount of pop-ups from retail brands, displaying offers and call-to-actions.

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Trustpilot

@Trustpilot

Aug 29

Always fact hunting 📝

Against a pink background, there are three tabs showing Google searches. The first tab reads 'Who can report reviews on Trustpilot?'. The answer on Google reads 'Our reviewer and business communities can flag a review to us at any time if they believe it breaches our guidelines'. The second tab reads 'Can Trustpilot reviews be deleted?'. The answer on Google reads 'Whatever your reasons, you can always edit or delete a review you wrote on Trustpilot.' The third tab reads 'Do I need an account to use Trustpilot?'. The answer on Google reads 'You don't need a user account if you just want to read reviews, but you do need one if you want to write a review!'.

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Trustpilot

@Trustpilot

Aug 26

BTE from Brownie 👅

Brownie is standing outside on a sunny day with their tongue hanging out. Brownie gets a 5-star rating, with the text reading 'BTE (big tongue energy).'

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That feeling when you're satisfyingly full �?�

A beagle lying down looking very comfortable. He's wrapped in a brown blanket and is wearing a Santa hat with glasses. Gassan gets a 5-star rating, with the text reading 'Loving the dad after his Christmas dinner vibes.'

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PAWsitive vibes only from Arnie �?�

A blonde labrador lying on his back on a rug, looking up to the camera. Arnie gets a 5-star rating, with the text reading 'Arnie's PAWsitivity inspires to look at life from a new perspective.'

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Bobby knows how to get more treats �?�

A black labrador lying on his dog bed, with his head resting on a dog teddy. Bobby gets a 5-star rating on Trustpilot, with the text reading 'It's the puppy dog eyes for us, we cannot resist.'

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Gigi understood the assignment ✅

A black labrador sitting in front of the camera on a balcony. The dog is wearing a light green frog hood, with the frog's eyes as ears. The review of Gigi on Trustpilot is rated 5 stars, with text reading 'The outfit, the pose, the eyes...5/5'.

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🛑 STOP WHAT YOU'RE DOING 🛑 A very important announcement must be made. #InternationalDogDay is upon us, so it's only fitting to round up Trustpilot's very own canine friends and give them a star rating �?

What is a 'freemium business model'? 🤔 For reviewers ✍️ this means they're able to use Trustpilot at any time, free of charge. For businesses 💼 they can use our basic services free of charge to invite their customers to review them, respond to reviews & report them.

Trustpilot

@Trustpilot

Aug 24

It's a solid YES ✅

A Google search for the phrase 'Is Trustpilot...'. The answers that show are 'Is Trustpilot reliable?', 'Is Trustpilot genuine?', Is Trustpilot legit?', 'Is Trustpilot trustworthy?' and 'Is Trustpilot a good review site?'.

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Trustpilot

@Trustpilot

Aug 23

Pet food = not suitable for hoomans ❌

A 5-star review placed against an orange background. The review reads 'Yummy. My favourite meal!! Breakfast, lunch and dinner! Yum I order from this website a lot. I don't have any pets though.'

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Ever heard of a 'TrustScore'? The formula for calculation considers 3 factors: time span ⏰ no. of reviews posted over time ✍️ a Bayesian average ⚖️ Read more in our 2021 Transparency Report: trst.pl/TransparencyRe.

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Trustpilot

@Trustpilot

Aug 22

Last one, can you crack the coat... 👀 Real ✅ or Fake ❌

A woman leaning against a wall in a stable, looking directly at the camera. She has brunette hair and is wearing a leopard print coat, with a white crop top and grey jeans.

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Trustpilot

@Trustpilot

Aug 19

Up your review game with these simple tips 💪 ✍️

Black text placed against a yellow background. The title reads '3 tips for writing great reviews.' Under the title there are 3 points, the first point has an icon next to it showing an opened envelope with a letter. The text next to it reads 'Provide useful, constructive feedback'. The second point has a magnifying glass as the icon, with the text reading 'Be detailed, specific and honest'. The third point has a love heart as the icon, with text that reads 'keep it civil and friendly.'

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Trustpilot

@Trustpilot

Aug 18

✨ Trustpilot Categories ✨ When viewing our categories, you can apply different filters to compare the businesses listed. You can filter by: • Number of reviews received • Time period reviews were collected • Business’s status label

Trustpilot

@Trustpilot

Aug 17

No printer, just fax.

Placed against a green background, there are 3 tabs which show Google searches. The first Google search is for 'Does Trustpilot have fake reviews?' and shows the answer underneath the search, which reads 'Trustpilot has removed some 2.7 million spurious reviews over the last year, in a major clampdown targeting online fakery.' The second Google search reads 'Are Trustpilot reviews reliable?' and the answer reads 'You can trust reviews on Trustpilot. With over 167.5 million reviews and over a decade of experience, it's a pretty legitimate platform.' The third Google search reads 'Why is Trustpilot good?' and the answer reads 'Trustpilot hosts reviews as user-generated content in our online community that's open and accessible to all. Anyone can leave a review for a product or service. Everyone has a voice.'

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Trustpilot

@Trustpilot

Aug 16

Do we have the next generation of superhero on our hands? 🦸

A preview of a 5 star review on Trustpilot. This has been placed on a pink background. The review reads 'A true masterpiece. Personally, I enjoy the smell and texture, my wife loves quality and choice, my son, just grab and lick them. He is 7 months old, but he also enjoys. Thank you!'

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Every single review is run through our automated technology, but our Trustpilot community also help to protect our platform 💪 Want to find out more? Read our 2021 Transparency Report: trst.pl/TransparencyRe.

A preview of data from our latest Transparency Report, which shows that 2.7 million fake reviews were removed in 2021 (5.8% of total 2021 reviews). This has been placed against an orange background with black text at the top that reads 'Things you didn't know about Trustpilot'.

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Trustpilot

@Trustpilot

Aug 15

Anything amoosing about this action shot? 👟 Real ✅ or Fake ❌

An action shot of marathon runners, including a cow.

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Trustpilot

@Trustpilot

Aug 12

How many countless hours have you wasted browsing on streaming platforms before finally deciding what to watch? 📺 Having more choices can often lead to feeling less fulfilled. Find out more on the paradox of choice & how businesses can help 👇 trst.pl/ParadoxOfChoice

Text at the top reads 'Expectation'. A close-up shot of a person's hand holding a TV remote, pointing at a television.

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Text at the top reads 'Reality'. A person is sitting on a blue couch, looking up to the ceiling with their hand on their forehead, suggesting that they're distressed or frustrated.

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Trustpilot

@Trustpilot

Aug 11

Karen and the Haters are big time this year �?

Trustpilot

@Trustpilot

Aug 11

Only one gets 5/5 stars in this heat 🥵

A little desk fan
33.3%
Wet towel around neck
0%
Stick head in fridge
0%
Flight to North Pole
66.7%

9 votesFinal results

Trustpilot

@Trustpilot

Aug 10

We have reviewers across the world 🌎 Read more on the top 10 countries by submitted review count in our latest Transparency Report: trst.pl/TransparencyRe. #AllReviewsWelcome

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That's a lot of reviews written in 2021 🤯 Curious to find out more? trst.pl/TransparencyRe

The text at the top reads 'Things you didn't know about Trustpilot'. Below this, there are statistics to show a performance overview of reviews on Trustpilot. In 2021, 46.7 million reviews were collected.

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Trustpilot

@Trustpilot

Aug 9

We'd hope not 🤖

A 5-star review placed on a yellow background. The review reads 'I'm not a robot I love it. Good job, amazing how fast I found friends thank for this app.'

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Trustpilot

@Trustpilot

Aug 8

RIP the king and queen of impromptu showering

Trustpilot

@Trustpilot

Aug 8

Warm up those brain muscles for the week ahead, is this person really holding up the London Eye? �?️ Real ✅ or Fake ❌

Trustpilot

@Trustpilot

Aug 5

Think you can spot if a photo is fake? 🤔 Let's test that shall we... Real ✅ or Fake ❌

Someone is standing in front of a man taking a video of them. The man is standing and posing with a fish, suggesting that they're showing their catch of the day from a fishing trip. The photo has been taken in a woodland area.

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Trustpilot

@Trustpilot

Aug 4

Did you know that our automated software analyzes over 128K reviews per day? �?� Over time, as we collect more information about fake reviews & the behaviour patterns linked to them, these systems improve in their capability to tackle fake reviews & the people behind them.