Keep your customers engaged, creating long-lasting relationships that eventually benefit your bottom line. Beat their expectations and create advocates for your business & products.
Leverage your customer community to get easy access to invaluable Product Feedback, best-practices and open up your roadmap to user generated ideas and ideation requests.
Stay ahead of the ever growing pile of support tickets, and frequently asked questions by adopting a Customer Success Community platform to enhance your self-service capabilities.
We were already known for our high quality support, and that is something we want to keep providing, even with the high growth that we are experiencing now. With inSided, our customers can get excellent self-service with the help of their peers. This enables our support team to focus on the more complex requests and create new valuable content. Our efficiency and effectiveness increased significantly!
Hiewwaiy Kwok
Power customer success & scale support with our self-service community platform
Improve the customer experience and scale support with an online community