@RoadRun37032941 Greetings. Please submit a ticket to our Tech Support through this form: kas.pr/z5an . We will do our best to resolve the problem in shortest time.
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Official Global Technical Support twitter of .
Our support agents respond here on 6AM-18PM UTC 7 days a week in English and Russian.
support.kaspersky.comJoined February 2013
Kaspersky Technical Support’s Tweets
@RoadRun37032941 Hello! Not quite clear, please, would you be so kind to specify, what is going on?
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@RoadRun37032941 Should you face any issues or have any further queries, please contact us directly. Relevant contact information can be found at kas.pr/T9cY
Best regards.
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@RoadRun37032941 Hi, have you tried updating the license status? Click information about your license/subscription at right-bottom and then 'Update the status'. If it doesn't help, please contact via this link kas.pr/6s6V or support.kaspersky.com/b2c/
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@RoadRun37032941 Hello! We will try to decrypt your files. Please follow the instructions at kas.pr/b3c7
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@RoadRun37032941 Hello! we've just received a reply from our experts. Our product's heuristic analysis detects the following threat as HEUR:Trojan-Downloader.Script.Generic. Virus total showing incorrect information at this point. Have a nice day!
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Replying to
Здрав�?твуйте, дальнейшее решение лучше ве�?ти через My Kaspersky (kas.pr/W5bX), зареги�?трируйте�?ь и отправьте нам запро�? по проблеме
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Replying to
Здрав�?твуйте, , не могли бы вы более подробно опи�?ать �?итуацию �? техподдержкой? Уточните, пожалуй�?та. номер вашего обращени�?
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Official Kaspersky Lab Support Team wants to warn you about fake "support" services -
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Мы �?оздали вам запро�?: INC000010258757, пожалуй�?та, ответьте на него и предо�?тавьте нам необходимые данные.
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Hello!
Please contact us via DM, since we can not provide you with instructions with symbol limit.
twitter.com/messages/compo
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@russianbuttfighting Good day! If there was an encryption, please create support ticket. 1. Go to kas.pr/6s6V 2. Sign in with your My Kaspesky Account 3. Include a brief description of the issue. Thanks!
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@MigSnafu We are still working on it. Thank you. Stay Tuned.
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Уточните, пожалуй�?та, обращали�?ь ли вы �? возникшими проблемами в нашу Службу техниче�?кой поддержки? Е�?ли да, пришлите, пожалуй�?та, номер обращени�?.
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Дл�? �?бро�?а �?екретного вопро�?а, пожалуй�?та, �?оздайте запро�? через личный кабинет: my.kaspersky.com/support/reques
В запро�?е укажите адре�? почты личного кабинета.
Спа�?ибо.
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Good day! Sorry for delay, we can see that your request is under investigation and you just need to wait reply.
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Hello! We found your incident with the following INC000009196150 ID.
Please be informed, that business hours for technical support for business customers from Middle East are Sunday to Thursday, 10:00 – 18:00 (UTC +4).
You will receive the answer soon.
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@Urvis97 Please accept our apologies for the inconvenience. Could we please ask you to follow us so we could continue solving via DM?
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@coolprabhakar21 If you have already registered, a Personal Partner ID should have been sent to you via your registered email for your log-in at Kaspersky Lab Partner Portal (kasperskypartners.com)
Thus, now you can just Sign In at kasperskypartners.com and contact our team.
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@tindehunter Good day! It will be released in a few weeks.
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Продолжаем #те�?тирование :) �?а очереди #SafeKids :) При�?ылайте ваши аккаунты Google в DM, уча�?твуйте в те�?тировании и получайте #�?увениры!
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Приглашаем в�?ех на #те�?тирование нашего нового продукта дл�? мобильных AppLock: forum.kaspersky.com/index.php?show ! #Лаборатори�?Ка�?пер�?кого
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Hi all! Mobile Team has just started the new app beta testing on the Forum. Join our public testers team: forum.kaspersky.com/index.php?show #Kaspersky
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KES10 intercepts all file operations (such as reading, copying, executing) and scans the files being accessed.
Replying to
Добрый день, ! �?ужно выполнить рекомендации �?ледующей темы: forum.kaspersky.com/index.php?show )
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@LegioNomenMih то е�?ть 3 проблемных компонента?
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�?дмины Kaspersky Security Center и Endpoint Security! �?ужна помощь в обновлении базы знаний! С на�? �?увениры :) forum.kaspersky.com/index.php?show #ЛК
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Как �?�?кономить 100 000 рублей за один звонок, или За что �? горжу�?ь �?воей мамой: via
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Cybersecurity vs Politics: there’s no such thing as partial security kas.pr/e1AP #SecurityWithoutBorders
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Ура-ура! Официальна�? техподдержка теперь и в твиттере! О �?воих вопро�?ах и проблемах пишите нам на !
#Ка�?пер�?кий #поддержка #ЛК
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@sagemintbluePlease address all your online sales-related inquiries/questions to our official online distributor here kaspersky.com/estore/globals
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Сча�?тливого Рожде�?тва и безопа�?ного �?ового Года от "Лаборатории Ка�?пер�?к...: youtu.be/0fDuk6VE0PE via
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youtube.com/watch?v=zCvZro Parental control: how to limit time spent in Web
#KIS2015 #parentalcontrol #protection #protectchildren
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The #Kaspersky Rescue Disk helps reanimate an operating system in cases where your system is not doing well
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Managing licenses in #Kaspersky Internet Security 2015 - youtube.com/watch?v=sjdau9
#KIS2015 #license #activation
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