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Apple Support
@AppleSupport
We’re here to provide tips, tricks and helpful information when you need it most. We’re available every day to answer your questions, from 5am-8pm Pacific.
Cupertino, CAsupport.apple.comJoined June 2015
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Apple Support
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That’s a pretty flower, what is it? 🌺 You can use Visual Look Up in the Photos app to learn about plants, animals, landmarks, and more. Here’s how.
How to use Visual Look Up in Photos. A photo of a flower is shown on iPhone with a Visual Look Up icon of a leaf over it. Under the photo, a Results card is shown with Siri Knowledge about the flower and similar web images of other flowers.
Step 1: With a photo open in Photos, tap the Detected item info button at the bottom of the screen. Or, swipe up on the photo.
Step 2: Tap Look Up. Recognized objects and scenes include popular art, landmarks, plants, books, and pets.
Step 3: View your results. Results include Siri Knowledge about recognized objects or scenes and similar web images.
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Enjoy the music making waves in select cities all around the world, right in the Music app. 🤩 With an Apple Music subscription, go to the Browse tab and scroll down to the city charts.
Explore city charts in Apple Music. A collage of the cover art of fourteen Apple Music Top 25 charts is shown, each one showing the skyline of the city.
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Want to listen to your podcasts on vacation? Download them first so you can listen anytime and anywhere. Here’s how, in Podcasts on iPhone or iPad.
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Give your photos your own signature style automatically, as soon as you take them. On iPhone 13, you can customize the look of your photos with Photographic Style in Camera. Here’s how to set it up.
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Apple Support
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Are they tall enough for that ride? 🎡🎠🎢 The Measure app on iPhone 12 Pro and iPhone 13 Pro can tell you. Here’s how.
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✍️ Handwriting 📐 Design 🎲 Games Whether you’re writing or drawing, keep your notes tidy with lines and grids in Notes on iPhone and iPad. Here’s how.
How to use lines and grids in Notes. Someone is holding an iPad mini open to the Notes app and a note titled "Coast Redwoods." They are using the Apple Pencil to sketch figures showing the height and diameter of old growth redwoods trees. There is a grid behind the sketches.
Step 1: In the Notes app, tap the the Note Actions button in the top right corner.
Step 2: Tap Lines & Grids.
Step 3: Choose a style, then write or draw with your Apple Pencil or finger. You can choose from horizontal lines with small, medium, or large spacing, or grids with small, medium, or large tiles.
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Check the weather, your reminders, and calendar, right on your Home Screen. Here’s how to add widgets to get helpful info at a glance.
How to add widgets to your Home Screen. Image shows app widgets for Calendar, Reminders, Log Water, Apple Music, Podcasts, and Notes.
Step 1: Touch and hold an empty area on your Home Screen until the apps begin to jiggle.
Step 2: Tap the plus sign in the upper-left corner.
Step 3: Select a widget by tapping an option.
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@AppleSupport
Away from your charger for a while? ⛵️ You can turn on Low Power Mode anytime from Control Center on iPhone and iPad. Here’s how.
How to add Low Power Mode to Control Center. iPhone shows Control Center open and Low Power Mode added and turned on.
Step 1: In Settings, tap Control Center.
Step 2: Scroll down and tap the Add button next to Low Power Mode to add it to Control Center.
Step 3: To turn on Low Power Mode, open Control Center and tap Low Power Mode.
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Want to know the remaining battery percentage on your iPhone? Here’s how to check, on any iPhone model.
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Meeting up with a friend when you arrive? ✈️🚞🚗 Share your location with them in Messages so it’s easy to find each other. Here’s how.
How to share your location in Messages. Someone is holding an iPhone, open to the contact information page in Messages. There is a pop-up menu that appears under the Share My Location button with three options: Share for One Hour, Share Until End of Day, and Share Indefinitely.
Step 1: To share your location, start in a Messages conversation, and tap the contact photo at the top of the screen.
Step 2: Tap Share My Location.
Step 3: Choose one of the following options: Share for One Hour, Share Until End of Day, and Share Indefinitely.
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Planning a trip? Get a preview of select cities, landmarks, and national parks before you go. Here’s how, with Flyover in Maps.
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Puppy cuddles are too important to interrupt. 🐶 When the remote is far away, you can use your iPhone to control your Apple TV. That’s what Whitney at Apple does. Here’s how it works.
How to control your Apple TV with your iPhone, a tip from Whitney at Apple. Whitney is illustrated sitting on a couch holding a small fluffy dog and using iPhone to control Apple TV.
Step 1: Open Control Center on your iPhone and tap the Apple TV Remote button. If you don't have this button, you can add it in the Control Center menu in Settings. Wi-Fi and Bluetooth must be on.
Step 2: Control Apple TV by tapping the buttons on your iPhone, and swiping and tapping the touch area in the center. Tap the name at the top of the screen to switch to a different Apple TV.
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Never miss a perfect photo op, even if you’re recording a video on your iPhone. You can take a photo while recording video. Learn how in this tip from Dawn at Apple.
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With the Apple Support app, you can learn more about your Apple devices, get help troubleshooting issues, and even schedule a service appointment right from the app. Here’s an introduction from Kia at Apple. Download the app here: apple.co/3xeieUg
Introduction to the Apple Support app, a tip from Kia at Apple. A colorful illustration shows Kia standing in front of an office desk with a water bottle sitting on top of it.
Frame 2: Get support for your devices, services, and other products from Apple.
Frame 3: For some topics, you can read support articles, watch videos, and contact Apple Support.
Frame 4: For other topics, you can schedule a service appointment right from the app.
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If white noise helps you focus, rest, or sleep, check out the built-in background sounds on your iPhone or iPad. RAE at Apple likes to use the ocean sound to block distractions while reading. Here’s how it works.
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iPhone in one hand, coffee in the other. ☕️ You can move your keyboard over to one side to make it easier to type one handed. Here’s a tip from Ritika at Apple.
Intro frame: How to switch to the one-handed keyboard, a tip from Ritika at Apple. A colorful illustration shows Ritika standing in a living room holding a cup of coffee and iPhone.
Step 1: While using the keyboard, touch and hold the Emoji button in the bottom-left of your screen.
Step 2: Tap the Left-handed layout button or the Right-handed layout button.
Step 3: Now, type or swipe out a message on the smaller keyboard, and tap the Switch to default layout button to expand it to full size again.
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Don’t strain your eyes trying to read tiny print on packaging, documents, or anywhere you find it. Just use Magnifier on your iPhone to snap a photo and zoom in. Check out this helpful tip from Gaea at Apple.
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With Mail Privacy Protection, you get your email without senders seeing your IP address or whether you opened the email. To learn how to turn it on, check out this tip from Adele at Apple.
How to turn on Mail Privacy Protection, a tip from Adele at Apple. A colorful illustration shows Adele holding iPhone and standing in front of an office desk.
Step 1: To get started, in Settings, tap Mail.
Step 2: Tap Privacy Protection.
Step 3: Tap to turn on Protect Mail Activity. Text appears under the switch that reads: Mail Privacy Protection works by hiding your IP address and loading remote content privately in the background, even when you don't open the message. This makes it harder for senders to follow your Mail activity.
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With Hide My Email, you can create unique, random email addresses that forward to your personal inbox. So you can sign up for new accounts without sharing your real email address. Here’s a tip from Lex at Apple. Learn more about this iCloud+ feature: apple.co/3O4Q30X
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Photo Booth for Mac is a great app for selfies. You can keep your hands free, try out fun effects, and even use the screen flash for lighting. Check out this tip from Nell at Apple.
How to use Photo Booth on your Mac, a tip from Nell at Apple. A colorful illustration shows Nell posing in front of an iMac in a living room with photos and paintings on the wall.
Frame 2: When you open Photo Booth, the buttons in the bottom-left of the window let you choose between four photos, a single photo, or video modes. Press the red button in the bottom-middle of the window to take a photo or record a video. Click the Effects button in the bottom-right of the window to apply different effects and filters.
Frame 3: After clicking the Effects button, click one of the preview tiles to apply that effect. Or, click the arrows at the bottom-middle of the frame to browse through more effects.
Frame 4: You can browse through the thumbnails of the photos you've taken near the bottom of the window.
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Customize your Memories in Photos to add photos, change music, and update the title to make them even more personal. Here’s a tip from Carrie at Apple.
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Take screenshots without filling up your desktop. 🤩 When taking a screenshot on your Mac, hold down the Control key to save it to the Clipboard, then you can paste it where you need it like in Mail or Keynote. Check out this time-saving tip from Cheryl at Apple.
How to copy screenshots to the Clipboard on Mac, a tip from Cheryl at Apple. A colorful illustration shows Cheryl sitting at a desk with a MacBook Pro open and a cat snuggled up next to it.
Step 1: On your keyboard, press Shift, Control, Command, and 4, then click and drag over a portion of the screen to take a screenshot.
Step 2: Press Command and V to paste your screenshot in an app, like Mail.
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Take your productivity up a notch. With Split View on your iPad, you can drag and drop photos, links, text and more from one app to another. Check out this tip from Jen at Apple in the full video on YouTube: apple.co/3OaSnDm
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Try this tip from Londa at Apple the next time you’re stargazing or hiking at night. You can add a red tint to your iPhone screen to preserve your night vision. 🌌 Here’s how.
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Our teammates know their devices, and they’re excited to share their favorite tips with you. Follow along to see expert tips from women and gender non-conforming people at Apple.
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Looking for a specific episode of a podcast? You can filter by Unplayed, Saved, Downloaded, and more. Here’s how to filter episodes in the Podcasts app.
How to filter episodes in the Podcasts app. A person is sitting against a rock wall, smiling and wearing AirPods Pro.
Step 1: Tap any show in your Library.
Step 2: Tap Episodes, right above the episode list.
Step 3: Choose a filter. The menu is contextual and might include some or all of the following options: All Episodes, Unplayed, Downloaded, Saved, and Played.
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With iCloud Backup, you don’t need to remember to back up your iPhone or iPad. It happens automatically. Here’s how to turn it on.
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You can check up on your online security right from Settings at any time. Here’s how to get security recommendations and update stored passwords that are easy to guess or reused on other sites. Learn more: apple.co/3wLk6Vy
How to update a weak password on your iPhone or iPad. An illustration of a person holding their iPhone is shown with the symbol for a compromised or weak password.
Step 1: First, open Settings. Tap Passwords, and then tap Security Recommendations.
Step 2: You can tap any item in the list of security recommendations to see more info. High priority items at the top of the list also have a link to change the password directly on the website.
Step 3: When you tap a security recommendation, you can read more information, such as whether the password is being reused or has been compromised. Then tap Change Password on Website to update it.
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