Get the best out of BBC iPlayer and fix issues with our really helpful support site.
iPlayer help and FAQs
Known issues
Connected TV |
Recently fixed
Why am I having problems streaming on my Roku device?
Streaming issues on some Roku devices.
Connected TV |
Under investigation
Why are live streams not available on my Philips TV?
Live streams not working on some Philips TVs
BBC iPlayer |
Update
Why do I need to sign in each time on my Samsung TV?
Some Samsung users are being asked to sign each time they use the iPlayer TV app