Operations Executive - Giving Platforms

OPERATIONS EXECUTIVE - GIVING PLATFORMS

Salary: £24,550 - £26,000 + benefits

Location: Stratford w/ high-flex

Contract type: 18 month fixed term contract

Closing date: Wednesday 6th July 2022, 23:55

Why we need you

We have an exciting opportunity for an Operations Executive that is responsible for providing outstanding operational support as part of the Giving Platforms cross portfolio function covering a breadth of activities and tasks, with a focus on finance and data processes; and includes working with external platforms and suppliers.

What I will be doing?

Make an impact every day by…

• Build and maintain excellent knowledge of the portfolio of Giving Platforms, and how they support our fundraising products and processes
• Own the delivery and fulfilment of Cashless solutions e.g., contactless devices, including liaising with warehouses and internal post room, and supporting with teams' requests
• Own briefing documents completion and FAQs collation to support with activities, gaining input from relevant stakeholders
• Support the Programme Manager and Operations Manager with collation of monthly comms to the business
• Support with monthly and quarterly reporting tasks and manual data and income reconciliation tasks
• Work with the Giving Platforms team, and wider stakeholders, to create and document agreed processes
• Administrate the team inbox; ensuring queries are handled within the team, or funnelled to relevant teams efficiently
• Maintain the excellent working relationships with internal teams and external partners and suppliers to deliver the priorities and shared goals of the Charity and product area
• Ensure equality and diversity is celebrated and considered as part of all decisions taken
• Committed to Cancer Research UK's vision in beating cancer sooner

What skills are you looking for?

You'll be able to bring to the role…

• Excellent organisational skills and able to comfortably manage own workload
• Excellent written and verbal communication skills
• Excellent attention to detail
• Open to learning finance, IT, and other technical processes to facilitate the
• Extensive experience of Microsoft Office applications
• Able to build strong professional relationships and networks
• Good knowledge of GDPR and data protection policies
• Demonstrable problem-solving skills with a proven ability to show initiative and drive ideas forward.

What will I gain?

Without you we wouldn't be able to achieve our aim of seeing 3 in 4 people survive cancer by 2034. So, we want to reward you in as many ways as possible.

Our benefits package includes discounts on anything from travel to technology, generous holiday allowance and much more. We want to ensure that you have the best work/life balance possible, so we actively encourage a flexible working culture for all of our roles wherever possible. Depending on your role, options for flexibility could include homeworking, reduced or flexi-hours, job shares, job splits, and core hours. For the majority of our office-based roles you'll only be required to work from a specific location for 1 or 2 days a week on average. You'll also be able to access a wide range of learning and development opportunities.

And ultimately, you'll know that you'll be changing lives through your work. If you're as ambitious as we are, join our collective force and enjoy an excellent career, as we save lives and add years.

Together, we will beat cancer.