Hello! We are Mule.

We have been a design consultancy for twenty years. In that time, we have asked many questions and done many things, on behalf of clients and for ourselves. Solved business problems. Wrestled with ethical questions. Written books. Run a podcast network. Dabbled in journalism. Opened an art gallery. Seen technology trends come and go. Made mistakes. Made better mistakes. Fought the fight we hope is good. Stayed curious. Remained stubborn. 

Now. 

What can we do for you? Let us know

Workshops

Sometimes your team needs quick concentrated Mule.

Adapted for our remote reality. Two sessions on consecutive days. Designed to go deep on the topic and achieve powerful outcomes. Hands on without breaking brains. 

  • Collaborative Research will help you gather the evidence you need to make better decisions faster and have a good time doing it. The next public session will be May 4th.

  • Presenting with Confidence will give you clarity, and the power to get your message through to any audience. The next public session will be May 19th & 20th.

  • Conversational Design will demonstrate how to be truly human-centered across devices and modes of communication. 

  • Design Ethics because you're responsible for what you put into the world, so you need to act with intention from the start. 

If you need something not listed above, just ask. We might have some in back.

Consulting

Sometimes your organization needs an outside perspective.

Count on us to ask the hard questions before you make expensive decisions about your approach to design, communication, or technology. We’ll digest clashing perspectives, get your incentives aligned with your goals, and clarify complex systems using plain language. Quicker than most. 

(If you do need us to say “transformation” occasionally, we will.)

Insights Course

Sometimes you have more data than understanding.

Over the course of many projects, we’ve found that it takes about 6 weeks to understand what’s going wrong in a design/product organization and lay the foundation for an efficient, collaborative, evidence-based design practice. So, we turned that into a fully-coached course that fits into your day-to-day. 

Your team will practice working more collaboratively while also answering some critical research questions. And you will receive an assessment and recommendations for further growth.

Books, books, books

 
 

1-on-1 Design Advice

For individuals who need advice.

We got you.

For Erika Hall, reserve your time.

For Mike Monteiro, reserve your time.

Class visits

We love talking to students. 

We don’t charge for dropping into your high school or university class. (Time permitting.)

Let’s Work Together

We’re always looking for new opportunities and are comfortable working internationally. Please get in touch and one of our project managers will contact you about beginning the proposal process.