TRICARE Health Plan

The TRICARE Health Plan (THP) manages and oversees an integrated health care delivery system in the East and West U.S. TRICARE regions. The THP Director reports to and operates under the authority, direction, and control of the Director, Defense Health Agency (DHA). The THP Director has visibility of both the contract and Direct CareDirect care refers to military hospitals and clinics, also known as “military treatment facilities” and “MTFs.”direct care assets, and coordinates with the Services to develop an integrated health plan. THP includes:

• TRICARE Policy and Benefits
• TRICARE Dental Care
• Performance Analysis, Transition and Integration
• Medical Benefits and Reimbursement
• Reserve and Service Member Support
• TRICARE Overseas Area Offices

Objectives

• Deliver more comprehensive primary care and integrated health services using advanced patient-centered medical home
• Coordinate care over time and across treatment settings to improve outcomes in the management of chronic illness, particularly for patients with complex medical and social problems.
• Match personnel, infrastructure and funding to current missions, future missions and population demand
• Establish more inter-Service standards / metrics, and standardize processes to promote learning and continuous improvement.
• Create enhanced value in military medical markets using an integrated approach specified in five-year business performance plans.
• Align incentives with health and readiness outcomes to reward value creation

Customer Service

If you’re looking for details about your TRICARE plan, visit the TRICARE website. There, you can:

• Find a Doctor
• See What’s Covered
• Find Toll-Free Numbers
• Find Your Link to Log in for Secure Services
• …and much more

In most cases, you'll call your regional contractor first:

But there are times when you may need to call the DHA THP: 1-844-204-9351

• Approval for the TRICARE Prime Travel Benefit
• If your issue is unresolved by the regional contractor

Forms & Downloads