Please note that this is not a secure site. Do not add protected health information (PHI) or personally identifiable information (PII) in your message to us. This includes information such as:
- Social security numbers
- Dates of birth
- Health conditions
- Treatments
- Or, other information that should be protected
For information on how the Military Health System protects your sensitive information, visit the Defense Health Agency Privacy and Civil Liberties Office.
Need Help with MHS GENESIS or the Patient Portal?
If you're experiencing issues with your records or information in the MHS GENESIS Patient Portal, submit an Enterprise Service Desk ticket by calling 1-800-600-9332. For issues logging onto the system, contact the Defense Manpower Data Center at 1-800-538-9552.