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Welcome to the Office of the Inspector GeneralVon Stueben (IG)

Mission: To inquire into, and report on, the discipline, efficiency, economy, morale, training and operational readiness of the command.

Vision: To enable stewardship, accountability, integrity while enhancing the readiness of the MEDCoE.

Role: The IG serves an extension of the eyes, ears, voice and conscience of the Commanding General.

Contact Information

Direct Contact
Email: [email protected]
Telephone: (210) 221-1461 or DSN 471-1461
Fax:  (210) 221-9479 or DSN 471-9479

Send us a letter
Headquarters, US Army Medical Center of Excellence
ATTN: Office of the Inspector General
3161 McLndoe Rd, Ste 26
JBSA Fort Sam Houston, Texas 78234-6100

Visit us
Office Hours: 8:00 am - 4:00 pm | Closed: Weekends, Holidays, and Training Holidays
3161 McLndoe Rd, BLDG 1152
JBSA Fort Sam Houston, Texas 78234-6100

Good To Know

  • In accordance with Army Regulation 20-1, paragraph 6-1b (Command Redress): As a general rule, Inspector Generals will encourage the individual to discuss first with the chain of command any issues, allegations, or requests for assistance.
  • Allowing the chain of command to handle the matter underscores the chain of command`s importance and credibility. The Inspector General will always reinforce the importance of the chain of command and be careful not to undermine it by simply accepting a report without first asking if the complainant notified the chain of command.

Everyone has the right to contact an Inspector General at any time, and no one may hinder an individual’s right to do so. Commanders and supervisors may not engage in reprisal or retaliatory measures against a person for contacting an Inspector General.  Inspector Generals endeavor to answer inquiries objectively and strive to maintain confidentiality as much as possible. The easiest way to submit an issue or complaint is to contact us or to submit a Department of the Army Form 1559, “Inspector General Action Request” through the following email address in the contact section.

Please understand the IG complaint resolution process does not generally address issues covered by other grievance channels (e.g. Military Equal Opportunity (EO), Office of the Employee Equal Opportunity (EEO), Sexual Harassment/Assault Response and Prevention (SHARP) Office, Labor/Management Employee Relations (MER), or Law Enforcement agencies) unless those avenues were improperly administered.  However, we will help an individual contact the appropriate agency.

 

What We Do

  • IGs utilize knowledge and experience to assist in achieving and maintaining discipline and combat ready units. 
  • While inspecting, assisting or investigating, IGs improve the command by teaching and training others in policy and procedures.

  • An informal fact-finding process used to address a complaint involving a request for assistance or a request for information.
  • IGs encourage personnel to allow their chain of command to solve problems at the lowest level.

  • IGs assess, assist and enhance the ability of the command to effectively prepare for and to perform its assigned mission.
  • IGs identify root causes of problems and apply a compliance-oriented or systemic approach measured against an established standard.

  • A fact-finding examination into allegations of impropriety or an adverse condition affecting the warfighting and mission capability of a command.
  • IGs may investigate any violation of law, policy, or ethical standards, including but not limited to allegations of fraud, waste, abuse, and mismanagement

Resources

DA Form 1559

Department of the Army IG website

Department of the Army IG Freedom of Information Request website