Please call us directly for the quickest appointment. 508-718-7485. We have the experience and dedication to bring your dreams to reality! We guarantee your satisfaction, and we won’t leave until the job is done right. Call or click to schedule a free estimate today!
"Pros: Very responsive Fair price Good safety consciousness re: COVID Cons: Many avoidable mistakes, which made a 3-hour job take 2 days Bad attitude Very mixed experience. Junior called me right away with a fair quote and good availability. He arrived just when he said he would. He didn't seem very familiar with either the dishwasher or disposal install, and seemed to be having trouble with both. I was in no rush, though, so this was not in itself a problem. However he couldn't get either appliance to power on. He made many trips to the circuit breaker before declaring that it was a wiring issue (even though both original appliances had powered on just fine before he'd disconnected them) and we'd have to have an electrician come out to fix the problem. I asked for his address so we could send him payment once the power was working and we could verify that the installations were good to go, and he took extreme offense. He basically accused us of not being willing to pay him at all, and told us to "forget it" if we didn't think he was "worth paying". This was ridiculous and unnecessary, and I insisted on getting his address so we could send a check. A few minutes after he left, my husband got off work, went down to check the circuit breaker, and immediately saw that one of the breakers had been tripped during the installation. He reset it, and everything powered up just fine. This was such an obvious solution, it's hard to believe that any kind of experienced installer would have missed it. So, the good news was, now we had power, but the bad news was now we could identify multiple issues with both installations. The garbage disposal was leaking around the top (where it meets the sink), so we couldn't run water in the sink at all without putting a bucket underneath. Plus, it wouldn't turn on, even though it had power. The dishwasher started, but then almost immediately went into error mode, because it couldn't drain. Turned out that Junior had incorrectly connected the dishwasher's discharge hose to the disposal -- he failed to remove the plug at the disposal end -- so the hose was blocked. Again, rookie mistake. When my husband removed the plug, and reconnected the hose, the dishwasher was at least functional. I called Junior to update him. He was extremely defensive, and argumentative about everything. He kept saying, "I stand by my work", and was unwilling to entertain the possibility that he could have done anything differently. He refused to believe that the electrical solution was so simple, accused someone else of causing the disposal to leak, accused us again of not planning to pay him, etc. I had to ask him to stop talking over me so I could even finish a sentence. He did come by the next morning, uninstalled and reinstalled the disposal again with a better seal around the top, and was able to get it working. I paid him on the spot, just as I assured him I would once the work was actually complete and correct. His foul mood was unchanged the entire time. So. In the end, we have a working disposal and dishwasher. The work could have been completed in substantially shorter time, and with a lot fewer headaches for us and him. Would likely not use again if there were any other options.
Kortney A. on September 2020