This article concerns:
After removing Kaspersky Endpoint Security 10 or 11 from a client computer, the key file may still appear in the Administration Server’s Key usage report.
In order to free a license:
If Kaspersky Endpoint Security is installed on the computer once again and the entries were not deleted, repeat steps 1-9 for both the computer’s old and new entries.
If you experience any issues, submit a request to Kaspersky technical support using Kaspersky CompanyAccount. Please include a detailed description of the issue. Before sending a request, read the required information in the Knowledge Base section.
Release of antivirus database updates (required to protect your computer/server/mobile device)
Providing technical support over phone / web
Release of patches for the application (addressing detected bugs)
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