Apple Store 4+

A critical part of the Apple experience beyond elegance in design, beyond product reliability, and beyond integrity in handling those rare occasions when support is needed, is simple thoughtfulness. The facility of use, the intuitive UI, and the ease and simplicity of discovering more and more commands effortlessly is what makes the Apple experience what it is. This is at the root of the deeply held loyalty of Apple customers.

This app is an extension of the Apple experience for purposes of buying from Apple. Nothing bad, nothing surprising, it just works as you would expect it to. Perfectly.

I know this is hard to believe, but it’s been confirmed by Apple store employees and base cybersecurity. In March 2020 I called Apple support official number. I was speaking to an employee who apparently was located in Kashgar. Long story short, don’t EVER thing your iPhone can’t be hacked. There are “Bad Apple “ employees (word used by supervisors at Apple stores) that have full access to your phone while on phone with them. This employee READ all my text , no not the read receipts, hacked into all my social media, hacked into all my emails, stole all my emails from yahoo email dated back to 1990s including tax information. We finally recovered that email which is how we know they stole all my emails. 2 gmails accounts can’t be recovered. They zapped all my phone logs, and changed settings on my phone (with broken English)to Do not disturb. Some of my pictures are literally tagged in Kashgar. Trust me it’s been a nightmare. Don’t call Apple customer service unless it’s dire. You never know what country you’re talking with. They have a translator just like all iPhones have. Whatever language you registered your phone with, they know. Watch out for “Bad Apples’. iPhones can be hacked!!!!!

I bought a keyboard here for a delivery. Delivery was delayed so called and was told by apple rep to wait until evening. Spent all day waiting nothing arrives. Then next morning I get an email saying that this was cancelled. I call and they said they cannot refund the full amount and I have to pay for sales tax for an item I did not even see. I tell them to cancel it and get me the full refund but they refused to until a team lead reviewed which requires 72 hours. Waiting period begins and following day I get an email stating the item was shipped when I did not want it now! I call again and they said now I have to return the item to get my refund. No credit, no admission of fault, just a hard stance on what needs to be done.

Conclusion is just go to your local retailer instead of depending on their service. If something goes wrong, it is pretty much impossible and requires so much effort and time on the customers end. You would think these guys and have ways to take care of their customers. Nope!