HubSpot Community

I'm used to SFDC, learning HubSpot, what do I do to start my work? Tips from a HubSpotter
- Hey team it's your pal here with a quick post on some terminology differences between HubSpot and Salesforce to get you going. Who am I and why do I care about this? I have spent around 6 years at HubSpot at the time of writing, working directly w ...read more
Using Funnel Report for old leads
- Hi all, 1. The funnel report seems pretty straightforward for contacts that go through each stage properly. But do you use a different approach for contacts that converted to a different stage after a long period? E.g., contact became a Lead six ...read more
Getting Started with Playbooks - Sales Hub ‌📚‌
- Hey Community, Did you know that sales playbooks can help your company increase revenue and lead conversion rate? A sales playbook is a document used to implement strategies, sales tactics, or best practices throughout the buyer’s jou ...read more
Pass Leads from One HubSpot Account to Another
- Hi, We have a client that uses an external Sales company that gets leads for a number of organisations. When a new lead comes in they direct them to a HubSpot form and then forward our client the notification that comes into their inbox. Our cli ...read more
What’s New in Sales Hub Professional - May 2022
- Hey Community, Did you know that Sales Hub Professional recently introduced three new features : Playbooks Call transcription and Coaching Inbound calling. Growing your business takes time, energy, and investment. What ...read more

It's here! The Marketing Statistics Report 2022
- Marketing Statistics Report 2022 We collaborated with Venngage to bring you the most up-to date statistics on all things Marketing. In the report you'll find: Benchmark data on Ad Spend, Website Traffic and Contact Growth Visu ...read more
how to add lazy load to Blog RSS feed Hubspot blog post?
- We have been getting SEO Performance Issue (Load Time), In the blog section, we have right hand side, Blog RSS Feed where we are trying to show Top 5 Popular post. Those RSS feed has a image with title. And I want to apply lazy load to it. Is it pos ...read more
Cumulative lead scoring based on different forms
- Hi! We'd like for contacts to start building a cumulative lead score based on if they have submitted multiple of our eBooks forms. E.g. they get 15 points for submitting one eBook form, then + 5 points if they submit another, and +5 if they s ...read more
Regarding tagging in social posts
- Hi Community! This post is to give more clarity regarding tagging users and locations in social posts via HubSpot. If you want to tag other users in social posts via HubSpot, this is not possible. W e wish we could do it but w e are un ...read more
[EVENT] GROW 2022: Nurture what's next | 27th June
- GROW 2022: Nurture what's next Register for FREE Now Join us on Monday 27th June In-person a nd/or online. GROW 2022, powered by HubSpot, is a hybrid event for pioneers in marketing, sales, and cust ...read more

Getting Started with Playbooks - Service Hub ‌📚‌
- Hey Community, Did you know that customer service playbooks can improve your customer experience and create a world-class team of support agents? A customer service playbook is a document used to outline best practices and g ...read more
Tracking a schedule of items
- Problem We are wanting to improve the communication between the factory and the shop using tickets with workflows. Background We produce kitchens. There are many components to making and installation of a kitchen. We have a contracted manufac ...read more
What’s New in Service Hub Professional - May 2022
- Hey Community, Did you know that Service Hub Professional recently introduced three new features : Playbooks Call transcription and Coaching Inbound calling. Building a customer service department takes time, dedicatio ...read more
How can we trigger an automatization to change the "status" of a ticket ?
- Hi! Thank you so much for helping me. I cannot arrive to find the automatization to change the status of a ticket once the customer or provider answer an email or interacts inside the ticket. The idea is that once something occur ...read more
Create Tickets from WooCommerce Orders
- Hi friends, I need your kind help with WooCommerce<>HubSpot connection. Currently we are using WooCommerce by MakeWebBetter as a connector between our WooCommerce store and HubSpot. We need to create HubSpot Ticket for each WooCommerce o ...read more

Operations Hub Show & Tell - Format Data Action Q&A; Follow-up
- Hi all, Thanks for your excitement at last week's Show & Tell! We were so eager to present Custom Formulas in Format Data Actions and to see everyone so excited about it was the greatest gift we could receive! You asked a lot o ...read more
Operations Hub Show & Tell - Data Sync Q&A; Follow-Up
- Hi everyone! Last week's Show & Tell was a lot of fun. It was so great to share many of the incremental improvements we made to data sync, and to open up the beta for product sync! Again, if you're interested in participating in the beta f ...read more
Creating Properties Based on Associated Records
- We've recently created a custom object in HubSpot to represent customer subscriptions in our billing platform and it's been a game changes. However, We are running into some limited functionality that is preventing us from totalling all of a compani ...read more
[MAY 25] The Operations Hub Show & Tell (Q2 2022)
- Operations Hub Show & Tell (Q2 2022) Join the Operations Hub Show & Tell! Stay up to date on all things Operations Hub! Show up at the Show & Tell to see what our Operations Hub product team has been working on this quar ...read more
Programmable Automation May Office Hours - Thread for Questions
- Hi All, We originally had a Programmable Automation Office Hours scheduled for May 10th, but unfortunately we will have to cancel it. We apologize for any inconvenience, but are looking forward to seeing everyone at our June office hours ...read more

HubDB vs Custom Object - Best scenario option?
- I wanted to get some opinions on which direction to go based on a custom project scenario we have. First, a little background... Phase 1 - Created a dashboard webpage that is set to "private - registration required" and displays data from a ...read more
append info instead of overwriting
- Hi everybody, hope everythings going well! This is my situacion, Im sending lead info from my webpage to hubspot using python. the thing is, some properties doesnt need to be overwrited. E.g. someone is looking product in my website, so he sen ...read more
Anything you want to learn about as a HubSpot Developer?
- tl;dr -- Submit this form to add suggestions for additional how-to content Happy New Year, everyone! I am sure you all are easily sticking to your resolutions 😜 We have this fellow named @AJLaPorte from the HubSpot Developer A ...read more
Lessons Learned from Setting up a Reverse Proxy With HubSpot CMS (includes sample nginx config!)
- Note: The purpose of this post is to share lessons learned about setting up a reverse proxy with HubSpot CMS Enterprise. If you have experience, we invite you to share on this thread! HubSpot CMS Enterprise allows for content to be served t ...read more
A place to gather resources, issues, and solutions to optimize website speed
- Optimizing a Hubspot site to load quickly is difficult at the moment. Good solutions are scattered and the current documentation has gaps. Let's use this post to donate solutions that work and start a conversation to fix what doesn't. This gui ...read more

[Live] Flexible Report and Dashboard Email Scheduling Options
- What is it? More monthly and weekly email scheduling options to send recurring Reports or Dashboards. Why does it matter? This will allow customers to have more recurring reports scheduling options to email their reports ...read more
The Complete List of May 2022 Product Updates
- Has it felt like forever and a May since we last caught up? Fear not, we’re here to make your May with fantastic new features and a-May-zing updates to keep your customers thrilled. Have we gone too far on the puns? May-be. Anywho, let’s j ...read more
[Now Live] Apps for Conversation Intelligence
- What is it? The App Marketplace now has a Conversation Intelligence collection highlighting several third-party calling apps that help you gain valuable insights from your customer calls. Built on HubSpot’s Conversation I ...read more
[Now Live] Collaboration Tools: Commenting Upgrades
- What is it? A huge feature upgrade to Commenting is now in public beta, allowing support for comment threads, and attaching/highlighting comments directly to individual parts of the asset you're working on. Why does it matter? As c ...read more
[Now Live] Apps for Partner Relationship Management
- What is it? The App Marketplace’s recently added Partner Relationship Management category now highlights several apps to help you grow your partnerships. You can use these apps to create partner portals, share content with partners, sc ...read more

Community Spotlight

Community Champion of April

@Stephanie-OG

Meet the Champion of the month: April 2022

Hi Community, I’m happy to announce our Champion of the Month for April 2022 is… @Stephanie-OG Stephanie has been in the Community since 2018 sharing her knowledge in the CMS board in the Dev Forums. What makes Stephanie our Community Champion of the Month? Stephanie has authored 108 solutions accepted and she has received 296 upvotes so ...