Support for Mobile Devices

Support Mobile Devices

Access and Support a Mobile World on the Go

TeamViewer offers the widest coverage for remote access and support for more than 100 brands of Android devices, plus industry-first iOS screen sharing – through installed apps or mass-deployed across your organization. Get started today with remote support for mobile devices and resolve issues quickly, from anywhere, anytime.

Best-in–Class Global Device Coverage

TeamViewer has the highest total combined coverage of 127 mobile devices, operating systems, and IoT devices on the market today.

Source: “TeamViewer 14 Competitive Performance Evaluation,” July 26, 2019, study conducted by Qualitest, the world’s largest, independent, pure-play quality assurance company.

Need to access and manage Android devices, even when no one’s there? No problem, learn how to set up permanent remote access to unattended Android mobile or commercial-grade devices, such as point of sale (POS) machines, kiosks, or digital signage with the TeamViewer Host app.

REMOTE SUPPORT FOR EMPLOYEE AND CUSTOMER MOBILE DEVICES

Fix Issues Quickly on Android and iOS Mobile Devices, from anywhere

Easily support a mobile world on the go. Remotely access and support Android and Apple mobile devices, from your computer or mobile device.

Your colleagues, employees, or customers are always on the go, with smartphones and tablets in hand. When devices need to be configured, when e-mails can’t be sent, or when technical issues get in the way, that’s when on-demand remote support is crucial.

With TeamViewer Mobile Device Support, you can resolve mobile device issues quickly, from your computer, tablet, or smartphone. Support requesters just need the TeamViewer QuickSupport app installed on their Android or iOS device. It’s that easy!

REMOTE ACCESS FOR UNATTENDED ANDROID DEVICES

Access Mobile and Commercial-Grade Devices Anytime, Anywhere

Get permanent access and remote control for unattended Android based mobile and commercial-grade devices to provide support, without anyone being there.

TeamViewer is the only remote connectivity solution offering full unattended access and control for more than 100 brands of Android-based devices! From mobile phones and tablets to commercial-grade devices like digital signage and point of sale systems (POS), you can use TeamViewer to manage and support Android devices, even when no one’s there. Just install the TeamViewer Host app on the remote device, and you can run updates, adjust settings, or transfer files remotely from anywhere, anytime.

ADMINISTER & MANAGE MOBILE DEVICES

Monitor Device Status through the Mobile Dashboard

Check on CPU load, disk space, or operating system versions, or configure mobile devices remotely with the Mobile Dashboard.

From the Mobile Dashboard in the TeamViewer desktop client, get a status overview of all your managed devices to monitor the storage, CPU, and memory usage. Or keep in touch with contacts and send chat messages to your users, customers, and colleagues. Don’t want to disturb them? Simply push the Wi-Fi settings to their Android or iOS devices in seconds, import iOS configuration profiles, or uninstall critical apps through the app list on Android.

MASS-DEPLOY OUR APPS & INTEGRATE WITH YOUR MDM OR EMM

Enterprise-Wide Rollout with TeamViewer Integrations

Need to administer, manage, and support mobile devices in your organization? Mass-deploy our apps with MDM or EMM integrations.

The TeamViewer QuickSupport and Host apps allow you to access and support attended or unattended mobile devices for your organization, including commercial-grade devices running Android, like digital signage, interactive kiosks, or point of sale systems. With our prebuilt integrations, rolling out our apps enterprise-wide with your favorite Mobile Device Management (MDM) or Enterprise Mobility Management (EMM) solution is easy and fast: IBM MaaS360, Microsoft Intune, or MobileIron, and more.

FEATURES

Simplified Remote Support for Android and iOS

Get secure remote access to major Android devices and experience screen sharing on iOS.

INDUSTRY-FIRST SCREEN SHARING ON IOS

Share Your Experience, Share Your iPhone or iPad Screen

Watch the video

TEAMVIEWER MOBILE DEVICE SUPPORT ADDON

Cross-Platform Mobile Device Support

Want to use TeamViewer to support Android and iOS mobile devices? With the TeamViewer Mobile Device AddOn feature, you can provide remote support through secure desktop-to-mobile or mobile-to-mobile connections.
Need a TeamViewer plan? No problem, find the best licensing option for your needs, and select the Mobile Device Support AddOn before checkout.

ORIGINAL EQUIPMENT MANUFACTURER (OEM) PARTNERSHIPS

TeamViewer and Android are Better Together

TeamViewer partners with more than 100 leading OEMs to enable remote access and remote support not only for Android smartphones and tablets, but also for Android-powered commercial-grade devices, such as point of sale systems (POS), interactive kiosks, and digital signage. Learn more about our industry use cases and OEM partnership opportunities.

Android is a trademark of Google LLC. The Android robot is reproduced or modified from work created and shared by Google
and used according to terms described in the Creative Commons 3.0 Attribution License.

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