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Microsoft Experience Center - Fifth Avenue
![Microsoft Store Microsoft Store](https://webcf.waybackmachine.org/web/20220523100658im_/https://c.s-microsoft.com/en-us/CMSImages/EXTERIOR_780x430.jpg?version=b04bfb6c-50df-ae08-8f48-806a79c48712)
Microsoft Experience Center - Fifth Avenue
677 Fifth Avenue
New York,
NY 10022-4210
Find us
on Fifth Avenue, between 53rd and 54th Streets. Closest parking is available in the ICON Parking Garage located on 53rd and 54th (entrance on both sides) and between 5th and 6th Avenues. Parking not validated.
Opening hours:
![Customer holding a laptop while standing with an associate at the answer desk. Customer holding a laptop while standing with an associate at the answer desk.](https://webcf.waybackmachine.org/web/20220523100658im_/https://c.s-microsoft.com/en-us/CMSImages/MEC_ANSWER_DESK_resize_588x300.jpg?version=c2087fa2-deca-4223-4703-9a3ee1a85fec)
Drop off your device for servicing
Service your Surface and Xbox devices. Customers can schedule an appointment to drop off their device for repairs and get in person advice. For repairs of other devices, online support is available.1
![Three Microsoft product experts. Three Microsoft product experts.](https://webcf.waybackmachine.org/web/20220523100658im_/https://c.s-microsoft.com/en-us/CMSImages/Spotlight.jpg?version=77a44694-2e4f-c007-df46-84cea6e8ff96)
Free business consultations
Our product experts can help you find the right hardware and software solutions for your business, discuss financing options, and more.2
![A customer is using Teams to live video call with a Microsoft Store employee. A customer is using Teams to live video call with a Microsoft Store employee.](https://webcf.waybackmachine.org/web/20220523100658im_/https://c.s-microsoft.com/en-us/CMSImages/Virtual_Training_2_588x300.jpg?version=289e0542-fa28-4978-1be8-dd006811eab6)
Virtual workshops and training
Learn something new and build your digital skills with our virtual workshops and training sessions facilitated by a Microsoft
associate.3
![An associate and customer standing by the Windows 11 display.](https://webcf.waybackmachine.org/web/20220523100658im_/https://c.s-microsoft.com/en-us/CMSImages/Spotlight4.jpg?version=f42bf2c0-59be-ea5e-c183-a39aa8d32d4a)
Immerse yourself in Windows 11
Check out our interactive display in person and find out how Windows 11 brings you closer to what you love.
![A product expert setting up a windows device with a customer.](https://webcf.waybackmachine.org/web/20220523100658im_/https://c.s-microsoft.com/en-us/CMSImages/Spotlight6.jpg?version=cb5339f5-d608-052d-444a-8bf1a20f6fc6)
Setup guidance for your Surface
When you purchase a Surface product at the Microsoft Experience Center, our Microsoft associates can take you through the initial setup process and provide tips to get you started.
- 1Answer Desk services limited to Windows troubleshooting and reinstallation on Surface and Xbox devices. Subject to availability. See associate for details.
- 2Appointment virtually by Teams. Must be 18 or older. Terms applicable to Microsoft products and services apply. See associate for details.
- 3Must be 18 or older to register. For sessions for attendees under 18, parent or guardian must complete registration.
- 4Limited hours of operation, call store for details