HappyFox remains one of the best ticket managers we've seen, and it's now enhanced its team messaging integration to include Slack and soon Microsoft Teams.
HappyFox is one of the best helpdesk tools on the market, but it's certainly not alone nor a silver bullet for every business. Here are six alternatives that might serve your organization more effectively.
If you're looking to overhaul your company's mobile functionality, check out these 25 tools today.
To survive and thrive, vendors must diversify and integrate. Freshworks has followed this playbook to more than $149 million in venture capital.
How tech like gamification, predictive analytics, sentiment analysis, and social ticket integrations can help you transform your help desk platform for a new age of customer interaction.
Help desk software comes in many shapes and sizes. Find out which of these would fit your company.
These five online help desks might make more business and financial sense for your organization than Zendesk.
Built-in voice calling features are simplifying the customer service experience for help desks and customers.