We had two jobs done within a few weeks. Initially, we were happy (first week), but then we discovered some things that made us feel as if the work we expected was not completed. We were disappointed because they did not take the roots out for any of the plants, bushes or trees as we thought they did. They are sprouting up through the bark all over the place and have been a nightmare to control (bushes, weeds, grass, plants; there are roots ticking up in many areas coming through the bark). In addition, the quote had called for grading and weed resistant treated bark. They did not perform any grading and simply put bark over the uneven ground and hillside. That resulted in uneven bark distribution and bare areas now on the hillside due to it falling down the hill with rains and wind. We asked about the roots and grading, they said the roots were not planned to be removed and I should use Round-up. They also said that the grading was unnecessary and that was why it was not completed, but the quote had it there and they billed me for the full price of the quote. I asked for a discount since the quote called for grading; instead I was told that they would look at giving me a discount when they came back in the future and did more landscaping. They were all very nice, punctual and professional; I just feel as if I did not get what I paid for.