We moved in during a very hot July and the cooler crashed the following day!! Not knowing the area we asked our neighbors who to call. We looked on Angies and opted for Senica to give us a guote along with two others. (In the California desert we have swamp coolers so had very little knowledge of Aircon.) Kevin from Senica arrived exactly when he scheduled and did a complete survey of the property. The cooler was 15 yrs old so long overdue for an upgrade. He determined the optimum size system we would need and even went up in the loft space to look at existing ducting. He offered us several types of cooler varying in price with no pressure to purchase. We asked to think about it overnight (again no pressure that we would be losing out on a 'special' deal by waiting.) We called back the following morning and he tried to fit us in the following day (Saturday that was already fully scheduled.) Nick arrived bright and early on Monday morning to dismantle the old cooler. Bill arrived soon after and they both installed the new unit and extra duct work. They were polite, happy and eager to get on with the job. All three of these men came across as professional and trustworthy. We left the house while Nick and Bill did the install and felt able to let them access the fridge/bathroom if necessary. We got a call at noon to say they had completed the job. It was great to feel cool air in the house again!!!!! Thank you so much Senica. 5 stars! The surveyor came the following day and passed the job.