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  • Forum

    1. 4

      application not starting, closing automatically after some pause

      i contacted support service, he did the same. Thanks a lot
      devesh2 in Kaspersky Internet Security
    2. 0

      VPN ver 21.3.10.391 and DNS Leak Testing... leak detected/confirmed

      Hello, I'm running v21.3.10.391 of Kaspersky PVN (paid version). The VPn seems to be working just fine. But, when I run a DNS leak test on https://dnsleaktest.com/results.html, it confirms that DNS is routed via my local ISP provider, AT&T, through their DNS servers. I can also confirm that while the DNS address is listed as 9.9.9.9 and 149.112.112.112 for "wi-fi" and is 8.8.8.8 and 8.8.4.4 for the Kaspersky Data Escort... the DNS Name is attlocal.net. This is the AT&T DNS server. My PC is connected to the AT&T router and that router can not be configured to change the DNS settings. How do I enable a DNS tunnel to protect DNS queries from going to AT&T? There's little point in using a VPN service if my traffic is visible to my ISP.
      Michael_Stone in Kaspersky VPN Secure Connection
    3. 6

      Не выполняются задачи через консоль администрирования на устройстве с debian linux

      Удалил агент и kes, почистил после них все, установил заново и все заработало.
      Vyacheslav in Продукты Kaspersky для Бизнеса
    4. 0

      Loss of network share

      Hi I share a folder with a second PC. When I pause KIS, the share fails. When I resume KIS, the share is restored. Why? And, how do I allow the share even if KIS is paused? Thanks
      karlo in Kaspersky Internet Security
    5. 0

      Paquetes de instalacion de Agente para MacOS

      Hola Estoy generando un paquete de instalación para MAC desde Cloud Console pero al generarlo me descarga un archivo con extension .sh Yo esperaba un archivo con extension .dmg para que el usuario pudiera ejecutarlo isn problemas en su mac, pero el archivo .sh no ubico como se podria instalar. Saben como seria posible generar el archivo DMG, en la version 12 de KSC on premise si se genera.
      victor k in Para empresas
    6. 2

      Issues connecting with Slack (port 443 problems)

      Thanks for the reply. The 'trusted addresses' option is greyed out, as I had "Do not scan encrypted connections" selected. This was due to previous issues with web development and the certificate. It appears that even with this selected, some issues can still happen. I've kept 443 disabled for now, as I don't have time to further troubleshoot. This issue now seems to be hitting more than just Slack however. Battle.net from Blizzard is now experiencing the same issue. It it unable to update games (connection failing). Disabling Kaspersky instantly resolves the issue, and games can be downloaded and updated. Port 443 scanning is still disable as mentioned above. I'll look into what ports Battle.net is using and see what options I have. Much like Slack, I've used Battle.net and Kaspersky together for years without issue. It's a shame to see multiple applications suddenly having issues.
      Agent in Kaspersky Total Security
    7. 0

      KSC 12/KES 11.7/11.8 - Available network rule defined in policy not getting pushed to workstations

      We are running Security Center 12, and using policy to push an additional network rule for making a specific network range a trusted network, and this portion of the policy is failing to get pushed to endpoints in Firewall->Additional Networks where is has previously. All other parts of the policy appear to get applied to the endpoint as expected, and shift when we test that other things getting applied to the Firewall are applied. Clients where we are seeing this are new installs of Endpoint Security for Windows 12.7 or 12.8 using Network Agent 12.2. This seems to only have started in the last few weeks. Do anyone have any idea what may be causing this? I've looked around and haven't found any immediate patches or anything else that we may be missing.
      Adam K in Kaspersky Corporate Products
    8. 12

      Miui Second space files deleted after Kapersky installation

      Hi, That's really a weird situation. I'm very sorry for your kid's photos. I also own a Xiaomi phone with KSK. I only use it with one space. So far, I haven't had any issue with Kaspersky Safe Kids. I use it on my phone to monitor my daughter's phone. I'm surprised by the answers Kasperky support gave you. I hope you could recover these photos. Personally, I save all my photos on my cloud storage.
      FREDO78 in Kaspersky Safe Kids
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