San Francisco Bathtub Installation

They showed up when they said they would. There was a problem with our tub that we ordered and shipped to our house (It was damaged) so they came back the day after we got it fixed. Liked working with them.

Several false starts, wrong parts (partly because the hardware being replaced was so old), short term fixes didn't work well. In the end though they made it right. I would use them again.

TIM SHOWED UP ON TIME TO GIVE US AN ESTIMATE. HIS TEAM SHOWED UP ON TIME AND DID A GOOD JOB WITH THE REPAIR. THEY CLEANED THE WORK AREA AFTER THEY WERE DONE. I WILL USE THEM AGAIN.

Patrick did a great job explaining the pros and cons of a traditional water heater versus a tankless one. We chose to go with the traditional heater. The installation went seamlessly. Patrick is very professional and knowledgable.

Went well. Called him on a Friday afternoon and was ready to come over right away, butsince these weren't emergency issues, he came on Monday. I was glad to know he was ready to come over right away. That was reassuring.

I have an old house (1925), and it was very hard to find a workable replacement faucet. I expected that something would come up in the process of installing it, and indeed Nick, who did the work, had some problems. At first Nick recommended that I return the faucet and buy a different one, but the only one I could find with all of the dimensions correct was three times the cost, so he did what it took to get the first one installed, even though he had to do a few things that were out of the ordinary, including grinding my very old bathroom tile. He was worried that the old tile would be brittle and crack, but he worked carefully and it did not. He also gave me a lot of information about rebuilding my shower faucets, which have always been problematic. He rebuilt them without having to go into the wall (which I guess you can't do with all brands of faucet), and they work perfectly now. I love the new showerheads, and my kitchen sink doesn't back up any more.

From beginning to end, a very professional, complete job. Dennis is very outgoing, agreeable and skilled. His crew is responsible, honest, and thorough. My hall bathroom is small but has to accommodate three teenagers (2 boys, 1 girl). The bathroom was a mess, smelled of mildew and mold, and was impossible to keep clean. There was no fan so walls and wood around medicine cabinet were black with mold. Dennis and crew demo'd the walls down to the studs, treated the mold, put cement board in shower and completely redid the entire bathroom. The tub he recommended and installed is beautiful -- solid and deep. I got to pick out my toilet, pedestal sink, hardware, tiles, medicine cabinet, and light fixture -- which I prefer to having them picked out for me. I had a vision and wanted to go as "low-flow" as I could while providing more space to the floorplan. The bathroom is now perfect. I almost don't think I can trust my teenagers to respect it as much as I want them to!! Thanks, Dennis. I'll be calling you again for other projects.

I am an architect and she installed the rough and finish plumbing for a bathroom I designed. She was timely, efficient and practical, meticulous in coordinating finish dimension details, and a pleasure to work with. Additionally, she has also done repairs in my own home and I found her to be down to earth, knowledgeable and UN-RUSHED, despite having a very successful business. There is something to be said about someone who knows the codes and practical trade techniques thoroughly, and gives your project their undivided attention.

I had a few odds and ends jobs that would have taken me more than a few weekend days to figure out how to complete. I did not know any reliable handymen around the area and joined Angie's List to find the best people for my needs. I was glad to have found CASE. I called one day during lunch time and left a message and was surprised that Jill returned my call within 10 minutes. After describing the various jobs, she indicated that they would be able to do the tasks, but the earliest appointment would not be available for another two weeks. This was fine with me as I was only too happy to have found someone who did not dismiss my tasks as being "too small". Jill called on the business day before the scheduled appointment to confirm that Jeff would arrive at 8:00 am. I was accustomed to people on service calls being late and was once again pleasantly surprised when Jeff rang my doorbell at 8:00 am sharp. Of the four tasks I listed, his only concern was the installation of the programmable thermostat that I purchased -- he wanted to ensure that it is compatible with my existing central air unit. Jeff was able to complete the first three tasks within 50 minutes. (I should point out here that a previous handyman, not associated with CASE, was unsuccessful in his attempt to replace the hard wired smoke detector and was this close to not being able to put it back the way it was.) The thermostat installation ended up taking Jeff all of 20 minutes. After everything was completed, Jeff went through each of the tasks to describe what he had done and things that I should be aware of. The explanations were quick and concise, and he didn't make me feel like an idiot. Jeff also made sure to clean up any debris from the jobs, a little thing which I didn't mind doing myself since he barely made any mess to begin with. And speaking of cleanliness, I also appreciated how Jeff took an extra few seconds to wipe his shoes thoroughly on the welcome mat whenever he entered / re-entered the house. (yes, the little things do count.) Overall, a very positive experience. Kudos to Jill White for the prompt response and appointment confirmation. Kudos to Jeff Schroeder for his professionalism and positive attitude. The slightly higher rates charged is more than justified by the quality of work and my ease of mind that none of the tasks will need to be re-performed.

Mr. Bathtub Inc. did when they say they would. One guy did the whole job in one day and it was a pretty good job.