Copper Gutter Installers in San Francisco

"The two contractors were chosen and ostensibly coordinated by the supplier of the metal roofing, Chris Testa of Omega Roof. We had some reservations about having two contractors to deal with, but Chris T. assured us that everything would go smoothly. As it turned out, we needed to do a great deal of coordinating and communicating between all the parties involved. At a preliminary meeting in August with Chris T., Stephen Lee (owner of Sure Roofing), and Chris Dumm (owner of Custom Copper), it seemed like Stephen and Chris D. had a hard time deciding who would be doing what in the roof preparation details. In most cases it seemed pretty clear that the details discussed were Stephen's responsibility. We were scheduled to have the old roof removed in mid-September, but were delayed two weeks because of a scheduling mistake by Sure Roofing. Then we were delayed another two weeks due to rain. More delays followed, including a two month delay by Custom Copper. Chris D. generously offered us a $600 discount on the job because of his delay. Finally both contractors were able to schedule us for mid-January, 5 months after we had signed our contracts. Luckily, we had a very dry period and rain was not a problem. Sure Roofing removed the old roof and installed the new plywood decking and underlayment in about 1 1/2 weeks. Chris D.'s installation team was just two workers, Rene and his assistant Antonio. Rene is a true craftsman, and did an excellent job installing the new roof, including figuring out some tricky problem spots. He did a great job making all the details work and look good. He and Antonio often worked 11-hour days, sometimes working after dark with flashlights! We would only fault him in that some of his caulking was pretty sloppy. We also noticed that Chris D. seemed to forget some of the details that he had promised back when we signed the contracts, but when we reminded him he was good about doing everything we wanted. The new roof installation took about two weeks. It looks great."

"Perfect work and perfect interaction with everyone at the company who were involved. Saber Roofing's work to re-shingle my house and separate garage is the standard by which I measure the other contractors involved in the renovations I am making to my Craftsman home. My special thanks go to Ryan Saber, President, who goes out of his way to explain everything relating to roofs. He welcomes questions and responds to emails very promptly. He and his team came to the rescue when I had a contractor who ruined both roofs by removing sections of the roof, including Craftsman appointments, in a way that caused the roofs to be out of code. My options were either re-shingle the whole roof or just repair with new shingles at the ruined areas that would obviously not match the old shingles. The bad contractor tried to "pull the wool over my eyes" about what he had done and then wanted to bill me thousands to do repairs that he blamed on the original construction of the roof rather than on himself! Mr. Saber explained what my options were and he helped me deal with confusing and nasty emails from the bad contractor. I decided to re-shingle with well-made, sturdy shingles that are beautiful (Copper Canyon). I sent pictures of my new roof to friends and family because my new roof is gorgeous! The Saber Roofing team who did the work were efficient, careful, and joyful while doing a great job!!! This is the roofing company that you want. Once I get the house and garage painted Saber Roofing is coming back to put on new, matching gutters. I cannot wait!"

"The project went very well throughout. I was looking to remove downspouts from the columns on my front porch, and use copper to improve the look. From the estimate, through completing the project, everyone was helpful, friendly and professional. When I found that the rainchains were not always catching the water flow, the installation team came back out promptly and were able to improve the configuration considerably."

"Sunshine Gutters repaired our copper gutters. During all the rain that we had this past winter I noticed that our copper gutters were leaking at the joints. We had Sunshine Gutters come out and provide us a quote to solder the joints so I wouldn't have this problem again. All the other companies I had called were not able to solder they wanted to seal them. I would highly recommend Sunshine Gutters for any of your gutter needs."

"RA Construction was amazing. Ron called me up right away to give me a quote. We set up a date, talked about different gutters & covering & my issue with the gutters near my salt water pool. Ron suggested copper for the backyard. The price was very reasonable. His team was very professional, courtesy, wore protection & fast. I'm very happy with my new gutters. He was the only one from Angie's list to respond with a reasonable amount of time. Hire Ron & his team, you won't be disappointed."

"I contacted Mr. Roofing in June 2013, and I promptly got a call back from Carlos, the President. His next available appointment for an inspection/quote was a month out, and I booked it. I thought the wait was a bit long, but it gave me time to research other contractors, and become familiar with the process and pricing. When Carlos met us, we were very happy with his approach and explanation of his services. A few days later, we received a quote, and after some negotiations, we agreed on the scope of work, price and start date of the project. We chose Mr. Roofing over other contractors because: A) Family owned and operated B) Does not subcontract the work C) The company cares for its employees D) Highly rated in three sites: Angieslist, Yelp and Diamond Certified E) Quality work F) VELUX skylight 5 star certified A day before the project, I met with Roberto, the project manager. He thoroughly explained the project, what to expect and what we needed to do if we had feedback or concerns. He gave us his cell number and said : "Please don't hesitate to call me anytime to give me feedback about the work, and I'll make sure to take care it". And he sure did. Throughout the project, we gave him feedback, and it was quickly taken care of. The team performing the job arrived on time, and cleaned up everyday after their work. The team appeared genuinely happy with the work they do, and it was a fun team to work with. We have a dog, and they made sure she was comfortable. It was my first time replacing a roof, and yes, it was dusty, noisy and messy. But Roberto, Daniel and Jose made sure the inside of the home is covered and protected. Something to highlight about Mr. Roofing is their commitment to make us happy. Every feedback we had about the work was taken care of, and they went out of their way to ensure every issue was resolved. What I learned throughout this process is that feedback is KEY in getting the results I wanted. Mr. Roofing always listened and quickly acted on the feedback provided. I highly recommend Mr. Roofing."

"I rarely take the time to write reviews, but my experience with Steve of Gutterbusters was so good I felt I needed to take the time. I just purchased a house that had old wood gutters that leaked so badly that water was flowing into the crawl space. I called the top three providers on Angies List and picked Steve for several reasons: 1) he was highly reviewed, 2) he's a really nice guy and took time to explain all the options, 3) he had very competitive prices, 4) he was the only one that really seemed concerned that I picked what was best for me and the house. I was looking to get either copper gutters or aluminum facia gutters. Steve took the time to explain all the options and guided me to 5" Ogee gutters. He convinced me that it was a more appropriate look for the house. Had he pressed for copper I would have likely gone for it. Going with aluminum saved me about $3000 and I couldn't be happier with the outcome and the look. They are beautiful. I had a few special requests that he happily accommodated. I wanted 4" galvanized gutters in the front and all downspouts needed to be galvanized (I like the look of them much better.) Steve agreed to take care of all of this and to properly relocate one of the downspouts to avoid drainage issues. We verbally agreed to the work and then I had to leave for China. He didn't ask for a deposit and agreed to get the work completed within two weeks. He called while I was on my trip and said he could start the work that Wednesday. I was a little nervous since I wasn't home, but agreed. When I arrived home Saturday the gutters were all properly installed, the debris was all cleaned up and they looked amazing. Everything was exactly as Steve promised and his crew did an amazing job. He stopped by to review the work with me and to make sure I was pleased with the work. Wonderful customer service. I couldn't be happier with the work performed. One thing to keep in mind, Steve is old school. He doesn't use email or smartphones. He doesn't have an electronic calendar and quotes are mailed the old fashioned way. At first this made me nervous, but after working with him I was quickly put at ease. I highly recommend Gutterbusters."

"Fantastic. I thought this would be a pain, as the house is weekend use only, and it was raining on and off the whole time. Also, I wasn't there to "supervise" as I would have liked, but Greg and his crew were great. They had to be very patient and timely given the rainy weather, the additional drive time to the coast, and a demanding customer (me). They did everything I requested, and made several recommendations that I had not thought of. Greg was accommodating and a pleasure to work with. His crew even made a trip out to do some additional caulking and site inspections during a severe winter storm to make sure everything was OK. They also did carpentry and copper gutter soldering, so they are a full service company. I was particularly shocked that in spite of the stormy weather, and size of the project, that I had to search to find any debris around the house like nails or shingles. And NO I am not a relative or acquaintance of theirs, my real estate agent recommended them."

"This is an update to my earlier posting. I added what has been corrected and/or responded to after my first post on Angie's. After my post, Roofmax called and tried to make good on several issues. I updated my report to reflect this as I felt they made a good faith effort to remedy certain issues. I have to give credit to one of their employees Raul for taking the time to sit down and speak with me. The roof, gutters, and drains were well done apart from a few nails that were pushed too far through the plywood above my front door, which they tapped up. In fact, if a roof was the sole thing you want from them, they did a great job. I did have to remind them to install the leaf guard on the gutters, but it got done the same day. They forgot to install the 3 vents in the roof that I needed for the bathroom even after I reminded them several times so they had to break the roof after it was completed and the vents were very loud. After my post, they came back and installed upgraded vents. Raul explained to me that in most cases with a shingle roof it is easier to leave the vent work to last as it lets them complete the roof quicker and has no effect on the quality of the work. He promised me next time he runs in this issue, he will explain this clearly ahead of time to the customer. I take him for his word on this. I asked, Ron, the person who installed the GFIs and bathroom vents, if he was a licensed electrician and if they had pulled the permits. I had red flags as he was also the person painting my house and he had already gotten the wrong type of vents for my bathrooms. He said he was and that he would check on the permits. It turned out, he was not and they had no permits for this. He installed the load and neutral backwards on the GFIs and then he left for the weekend without testing. I called and he said he would come back later that night to fix them but he did not. I called his supervisor Raul and they sent a licensed electrician and pulled the permits on the following Monday leaving my family with no working outlets in our kitchen or bathrooms over the weekend. After my post, Raul came and sincerely apologized for this, he told me that Ron should not have said what he said and that GFI outlet replacement does not usually require permits in most cities, though it was in Benicia. I take him for his word on this. The painting was good though I had to point out several places where they had not primed the Spackle work or put the paint on too thin and they had to correct it. Their cuts lines were more wavy that I would like but tolerable. Their texturing was acceptable. The sky light window was installed well, though Raul made them pull it out once to set it back further. I noticed some plastic caps were missing on some of the screw holes, but I let it go. As it was Ron called and came by a few days later saying they arrived separately from the window and put them in. They installed vents for the dryer and down draft in the kitchen but I had to have them replace the duct tape with foil. I had to laugh when they said these ducts did not get that hot. They can get hotter than most heating ducts and the reason you do not use duct tape is that with age its turns to dust. Still I have to admit most contractors still use the stuff. I had an issue with the garage ceiling, I had asked that it be returned to its original condition after they took it down to for plumbing work and to spray copper. Their sales person took that and created several steps which he put in the work order. He forgot to add repainting it. Raul went ahead and had them texture and primed the ceiling for me after I complained about this. Other things of note, most of their workers only spoke Spanish and because I look very Anglo they did not know I could understand them. They noticed our rainbow flag outside our house and a few of them used some colorful terms to explain it to one their coworkers who asked what it meant, nothing outright rude but somewhat annoying. Raul called me about what happened and said he went over their non-discrimination policy with their workers again. We both agreed that in this case they were simply being descriptive with the only words they actually knew for gay. He said their policy has been modified to warn their employees not to make personal comments in any language. They use a prefab list of costs for each item you request done. This is good for avoiding negotiation but I found it annoying that they charged the same rate for each item no matter how much work you requested. For example, if you order 1 GFI or 5 a electrician has to come out and will charge you about an hour's time and parts. Why is their rate the same for each one? It would seem to me that if they are going to do this then the rate should be item cost with the labor and travel the time separate. The way they charge their is really no benefit to having them do several things at once. Raul and I talked about this, they do have a set cost structure. In further thinking about it, there seems to be a critical line in the number of extra items you ask them to do where it might be cheaper to bring in and outside party. For a few of a given item or tasks the cost and the extra frustration work on the same, but if you have several things like outlets and vents, I would suggest that you get and specialist who charged by the hour. My last comment is on the Angies discount, they give you $1000 if you sign when the sales person makes his pitch but if they do this they will not let you use the Angie's List coupon which was worth about $1600 for my roof. I choose to use the Angie's list coupon but in truth it was really only worth $600 since I lost the other discount. I talked with Raul about this, he said the sales person should have explained what happened and offered to let us contact him later. On a side, note we did end up getting a roof that was 2 tiers higher from the coupon. It turns out that the sales person had picked three roof options for us to view, each one was up two cost tiers higher from the other. When we ordered he moved us from the first option to the second one he offered us, so it worked out for us in the end."