Nkongho Beteck

Sr. Manager, Social Media and Digital Communications
Nkongho Beteck headshot 2022

Nkongho Beteck is senior manager, social media and digital content at the National Retail Federation. In this role, she leads the organization’s social media strategy, including curating content, gathering and reporting metrics, covering live events and executing paid social advertising campaigns. She also oversees strategy and development for the organization’s SmartBrief newsletters.

Prior to joining NRF, Beteck served in public communication and nonprofit roles for health equity, journalism and science organizations. She holds a bachelor’s degree in multiplatform journalism from the University of Maryland, College Park and a master’s degree in digital corporate/nonprofit communication from Johns Hopkins University.

Authored by Beteck

How Saks OFF 5th puts consumers first
 
Saks Off Fifth
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How PGA TOUR Superstore is welcoming new golfers
 
PGA Tour Superstore
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Verizon Consumer Group’s omnichannel strategy to drive traffic and create demand
 
Customer experience
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How companies can build strong and inclusive cultures
 
Inclusive company
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How speed and convenience are driving retail innovation
 
Grocery delivery
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Old Navy focuses on cultivating connections
 
Old Navy
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Retailers increase efforts to fight organized retail crime
 
Loss prevention
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From first job to CEO: Leaders from Macy’s and Qurate Retail share their career stories
 
Microphone with sound waves
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The future of bricks-and-mortar retail
 
In-store shopping
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3 trends shaping retail in 2022
 
In-store shopping
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The year ahead in retail M&A
 
Team working together
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4 key themes from NRF 2022: Retail’s Big Show
 
Big Show 2022
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