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If you completed the steps to authorize activation with AT&T, Sprint, T-Mobile, or Verizon when you purchased your new iPhone online, it will arrive ready to use. Just turn it on and follow the onscreen instructions to set it up and activate with the carrier. To activate with eSIM, you will need Wi-Fi for setup.

If you chose to skip carrier authorization at the time of purchase, you'll need to contact a carrier to activate your iPhone or insert your own SIM card in order to use cellular services on your iPhone.

Yes. An unconnected iPhone purchased from apple.com is unlocked. Once your new iPhone is activated, it remains unlocked, which means you can use it with any network that provides service for iPhone. The exception is when you buy an iPhone with an AT&T Installment Plan. It will be locked to AT&T and will only work on the AT&T network for the term of your Installment Plan agreement.

Yes, iCloud makes moving your settings, photos, apps and documents to a new device seamless. Just sign in to iCloud when you set up your new device, access your previous device’s iCloud backup and you’ll be ready to go in minutes.

Don’t have enough iCloud storage to complete a backup? iCloud will grant you enough temporary storage to make sure you can back up your device and get all your data transferred, free of charge (iOS 15 required).

With Quick Start, you can restore your data and content to your new iPhone from your iCloud backup. For phones using iOS 12.4 or later, Quick Start offers the option of using device-to-device migration, allowing you to transfer all your data wirelessly from your current device to your new one.

If you are switching from Android, you need to download the Move to iOS app first and follow the setup process on your new iPhone.

To learn how to transfer data to your new iPhone, see support.apple.com/en-gb/HT201269.

All iPhone models are world phones, so you can use them almost anywhere. Whether you are a GSM or CDMA network customer, you can roam internationally on GSM networks in over 200 countries or regions around the world. If you financed your iPhone with your wireless carrier, contact them to verify that you can roam internationally.

Availability of 5G and LTE data varies in some countries or regions and depends on carrier support for certain 5G and LTE radio frequencies. Contact your wireless carrier for more information regarding international roaming policies and rates.

Information on iPhone support for 5G and LTE

iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13, iPhone 13 mini, iPhone 12, and iPhone 12 mini are 5G capable. AT&T, Sprint, T-Mobile, and Verizon are the national wireless carriers for iPhone in the United States, and they all offer 5G service. Apple.com and the Apple Store sell iPhone models for use on these networks.

View the AT&T 5G coverage map

View the Sprint 5G coverage map

View the T-Mobile 5G coverage map

View the Verizon 5G coverage map

If you already have Apple Card and want to purchase your iPhone with Apple Card Monthly Installments, select it as your payment option when you configure your new iPhone and then continue to checkout. You’ll receive 3% Daily Cash back up front and can pay for your new device over time, interest-free.^§ If you don’t have Apple Card, you can apply for one in as little as a minute when you select Apple Card Monthly Installments as your payment option and use it for your purchase. Learn more about Apple Card Monthly Installments

If you used your Apple Card to pay in full but you meant to take advantage of interest-free financing using Apple Card Monthly Installments, we can help you get switched over. Contact an Apple Card Specialist at 877-255-5923. You can also chat with a Specialist by tapping Apple Card in Wallet, tapping the black circle in the upper right-hand corner, then tapping Message.

Customers in U.S. territories should contact Goldman Sachs Bank USA for questions about installments.

The iPhone Upgrade Program is the easiest way to upgrade to the latest iPhone, and it also offers the security and protection of AppleCare+.

If you are new to the iPhone Upgrade Program, you can learn more about joining here.

If you are already part of the program, start by checking your upgrade status to see if you’re eligible for a new iPhone. If you are, you can either proceed with your upgrade online or visit an Apple Store and chat with a Specialist. You can upgrade anytime after six months, as long as you’ve made the equivalent of at least 12 payments. If you have to pay an additional amount to meet your 12 payments, you can do it when you upgrade. We will arrange for you to trade in your old iPhone as part of the program, so please do not trade in your current iPhone using the standard Apple Trade In option.

Check your upgrade eligibility now
Learn more about upgrading

Apple Trade In makes it easy to get credit towards the purchase of your next iPhone. Simply answer a few questions about your device. Based on what you tell us, we’ll provide an estimated trade-in value. If you pay monthly, we’ll apply the value as instant credit to lower the monthly payments of your new iPhone. If you pay in full, we’ll credit your payment method after we receive your trade-in. If it’s not eligible for credit, you can recycle it for free.

After your new iPhone ships, we’ll send you a free trade-in kit with instructions and a pre-paid shipping label. When we receive your trade-in, we’ll verify its condition and if everything checks out, your trade-in will be complete. If your device doesn’t match the condition you described, you’ll receive an email with next steps. If you paid in full and the value of your device was more than the cost of your new iPhone, you’ll receive an Apple Gift Card by email with the remaining amount.

The online trade-in process generally takes two to three weeks.

You can also trade in your device at an Apple Store at the point of purchase. However, the trade-in value in the store may be different from the estimated trade-in value you received online.

Learn more about Apple Trade In

Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. Both AppleCare+ and AppleCare+ with Theft and Loss extend that coverage and give you additional features such as 24/7 priority tech support and accidental damage protection.

Learn more about AppleCare+

Delivery estimates are based on item availability and the shipping option you choose. You’ll get a final delivery date after you place your order.

Free next-day delivery is available for any in-stock Mac, iPad, iPhone, Apple TV, or Apple Watch. Get free two-day delivery on almost everything else. Or you can upgrade your shipping method for an additional charge.

In most metros, we offer same-day scheduled courier delivery on available in-stock items from an Apple Store. The two-hour delivery fee is $9. You’ll choose a delivery date and time during checkout. Subject to availability.

Depending on your location, your order may be eligible for In-Store, Curbside, or Express Pickup at or near the Apple Store. You’ll choose a pickup method, date, and store during checkout.

Orders placed through apple.com can only be shipped within the country or region of purchase. Visit the online store of the location where you want your products delivered.

Yes. If you change your mind and no longer wish to keep your iPhone, you have the option to return it to us. The returned iPhone must be in good condition and in the original packaging, which contains all accessories, manuals and instructions. Returns are subject to Apple’s Sales and Refunds Policy.

Learn more about returns, refunds and exchanges

This deal is open to new and existing AT&T customers with an eligible iPhone or other smartphone to trade in.

To get this deal, purchase an iPhone 13 or iPhone 13 Pro with an AT&T 36 month Installment Plan, subject to carrier credit qualification. Offer pricing will reflect application of AT&T trade‑in credit up to $700 for iPhone 13 mini, iPhone 13, iPhone 13 Pro, and iPhone 13 Pro Max, applied over 36 months after trade‑in of eligible smartphone. Activate the new iPhone on an eligible AT&T Unlimited service plan at the time of purchase. You must stay on an eligible AT&T Unlimited service plan for the full 36 months of the deal terms to receive the full deal credit.

Your AT&T bill credits will begin to be applied to your AT&T wireless bill one to three months after purchase.

For inquiries about your payment plan or bill credits, contact AT&T at 1-800-288-2020 or visit https://www.att.com/support/contact-us/.

When purchasing an iPhone from Apple online, you can add a line to your existing account if you’re an AT&T or Verizon customer.

If you’re an existing AT&T customer, you’ll need to:

1. Select AT&T in the ‘Connect to a carrier now’ section.
2. Choose ‘AT&T Installment Plans’ as your monthly payment option.
3. Click ‘Continue’, then select ‘Add a new line to your account’ on the next step.

If you’re an existing Verizon customer, you’ll need to:

1. Select Verizon in the ‘Connect to a carrier now’ section.
2. Choose the ‘Verizon Device Payment Program’ as your monthly payment option.
3. Click ‘Continue’, then select ‘Add a new line to your account’ on the next step.

If you’re an existing AT&T customer, you can get their Special Carrier Deal when you add a line to your existing account and meet all other eligibility criteria.

For more information about how to qualify for AT&T’s Special Carrier Deal, see "How do I get the AT&T Special Carrier Deal?” in this Frequently Asked Questions section.

This deal is open to existing Verizon customers with an eligible iPhone or other smartphone in good condition to trade in.

To get this deal, purchase an iPhone 13, iPhone 13 mini, iPhone 13 Pro, or iPhone 13 Pro Max with the Verizon Device Payment Program at 0% APR for 36 months, subject to carrier qualification. Activate the new iPhone on an eligible Verizon 5G unlimited service plan at the time of purchase. You must stay on an eligible Verizon service plan for 36 months to receive the full offer credit.

Some shared data plan users may need to contact Verizon to make account adjustments prior to qualifying for the deal. To contact Verizon, call 1-800-922-0204 or visit https://www.verizon.com/support/contact-us/.

Your Verizon bill credits will begin to be applied to your Verizon wireless bill after one to two billing cycles.

With the instant trade-in credit and monthly bill credits, your payments over 36 months will average the promotional monthly price. If you cancel your Verizon service plan before the end of the 36 months, your original payment method will be charged the remaining amount of the bill credits.

For inquiries about your payment plan or bill credits after you’ve completed your trade-in, contact Verizon at 1-800-922-0204 or visit https://www.verizon.com/support/contact-us/.

Both new and existing T‑Mobile/Sprint customers are eligible for this deal. However, to take advantage of the offer at apple.com or in the Apple Store app, you need to be an existing T‑Mobile/Sprint customer. Both new and existing customers can get this deal at an Apple Store location.

To get this deal, you need to buy iPhone 12, iPhone 12 mini, iPhone 13, iPhone 13 mini, iPhone 13 Pro, or iPhone 13 Pro Max from Apple, trade in an iPhone XR or newer (in good condition), and authorize activation of your new iPhone at the time of purchase.