Fuel up your Customer Success engine

Discover how our integrations can help your team leverage more data, execute on your digital-led strategy, and drive value for your customers – faster.

Discover the integrations that power some of the biggest names in SaaS

Your customer community is packed full of insights. To get the most out of inSided, connect to your tech stack, get deeper insights, and build better workflows.

✨ Our most popular integrations ✨

Capture feedback and insights directly from community posts

Create Productboard notes directly from community posts and identify valuable insights to build a customer-centric roadmap.

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Develop a 360º degree view of your customers with community data

Push community member and activity data to Salesforce to gain a 360° degree view of your customers.

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Search for Zendesk Guide content directly in your community.

Our federated search integration with Zendesk allows customers to search community content and your Zendesk knowledge base simultaneously.

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Integration Spotlight: Salesforce

Our Salesforce integration enables you to push community member and activity data to Salesforce to gain a 360° degree view of your customers —providing you with richer data that helps prove the worth of the community to the rest of your business.

Discover how Bizzabo uses Salesforce to tie customer feedback to ARR

Explore all integrations

Connect to your favorite tools to build better workflows, leverage community data, and ultimately deliver a better customer experience.

Freshdesk

Create tickets directly from community posts.

Create tickets directly in your community and streamline customer support workflows.

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Gainsight

Get a holistic view of customer health.

Gain a holistic customer view, see historic activity and trends data and improve community engagement.

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Google Analytics

Track and measure your community KPIs.

Unlock richer reporting and keep a close eye on community KPIs with Google Analytics.

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Miro

Collaborate with your customers.

Collaborate with your customers directly in the community with Miro boards.

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Mixpanel

Track community and product usage.

Track the relationship between community engagement and product usage to boost adoption.

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Productboard

Capture insights from community posts.

Capture insights from inSided community posts to ensure you prioritize the right features.

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Salesforce

Build a 360º view with community data.

Sync and combine community data with business data in Salesforce and get deeper insights.

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Skilljar

Access all resources in one place.

Deliver unifying experience of community and education to drive engagement with Skilljar.

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Zapier

Connect to all your favorite tools.

Connect your community to over 3,000 apps and integrate seamlessly with your existing tech stack.

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Zendesk

Search for Zendesk content directly in your community.

Show Zendesk Guide content in your community live-search dropdown and search result pages.

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customer community at the heart of product development

New here?

Let's talk about customer communities.

If you're curious about why leading B2B companies are making community a core part of their digital-led CS strategy, let's talk.

Integration-powered dashboards to prove community value

Use our Zendesk and Salesforce integrations to create powerful dashboards that help you better understand engagement and self-service in your community.

Zendesk

Self-service dashboard

Measure and improve the adoption of your community as a self-service channel by using Zendesk data to calculate your self-service score.

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Salesforce

Engagement dashboard

Measure and improve the reach of your B2B community across your entire customer base, by using Salesforce data to analyse engagement on a company level.

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