Leadership

Leadership Strategy

U.S. immigration law has become so inadequate USCIS will reject up to 82% of the H-1B registrations in the recent H-1B lottery.

Information, Guiding Concept, Emotion: these three tenets will ensure your next presentation moves your audience to act.

Companies and organizations need to act quickly and decisively when a crisis strikes. That’s especially true when despite their best efforts, a crisis they had tried to prevent strikes anyway. Airbnb is a case in point.

Here's how to master tough conversations at work without causing collateral damage.

I’ve been a customer service expert since I started my career just out of college, and I love what I do.

Mondo Cozmo has just released a fantastic new third album—“This is for the Barbarians,”—but understanding his purpose is pretty amazing, too.

To generate insight from the people who observe career mistakes and successes, I turned to Umesh Ramakrishnan, Co-CEO at Kingsley Gate Partners, who has placed board members, CEOs, CFOs and other senior management positions.

Three things are true about every crisis, whether it’s Russia’s invasion of Ukraine, this week’s mass shooting on a New York City subway car, Covid—or the next new crisis.

Elon Musk just offered to buy Twitter for $43 billion. That offer gives the middle finger to Twitter’s Board and management. Expect a reply in kind. How should we respond?

Learn how Krista Nelson and her team at UnitedHealthcare have been able to transform the commercial model to “productize” customer journey management and operationalize a deeper focus on the consumer experience.

This column is the start of a series exploring the need to develop a mutually beneficial relationship with the Venture Capital and investing community and the Disability Economy to better shape the future of the business culture for the 21st Century.

The primary challenge organizations face with leadership development is teaching leaders how to turn new knowledge and skills into successful habits during the speed and complexity of their busy days. Many organizations are leveraging the concept of Peer Coaching Groups to address this challenge.

People are worrying about recession with good reason: inflation is up, interest rates are rising and the Ukraine war hurts the global economy. But the scary headlines reflect some misleading reports.

These leaders approach their businesses through a “people first” lens, and executives who want to thrive need to become more compassionate to be competitive.

The most able leaders inspire trust and communicate with empathy and clear facts.