Our dryer had squeaked for a few days and then started making a racket when it went around. We suspected something had broken inside. We had used Hi-tech Appliance (I believe this is a different company than Hi-Tech Appliance Repair but am not sure). a few years ago and called them again. Tina called back and scheduled a time window for the following day. They made it at the end of that window, and called on the way to let me know they were coming. Majeed came in and pulled the dryer right apart, cleaned up the inside while he was at it, saw what was needed, had the parts in his truck, and put them in. In addition to the new rollers, he recommended replacing the belt since he had it open and they commonly break. Tina came in about half way through and helped, and both were friendly. In fifteen minutes it was all done, easy, no problems, great relief.