El Paso Master Bathroom Remodel

Horrible. It’s been months since he and his team of children did work at my home and it seems like every couple of months I’m having to redo Carlos Sotelos poor work. From electrical to plumbing to the tile work you could not be more disappointed. Do not waste your time and money with this man. He takes no pride in his work. The electrical work could have caused my house to have a fire and his plumbing resulted in months of water leaking causing water damage and mold. My floors are uneven and my doors do not shut properly. I could not have been more disappointed the communication received and the ending results.

This is the second remodel DR Construction has done for us. Our experience was nothing short of wonderful both times. This remodel was a complete redo of a bathroom to make a roll-in shower for an elderly woman. They had to take the room down to the studs and had to break concrete to move plumbing. The work was done quickly and with great craftsmanship. We couldn't be more pleased and will definitely cal DR Construction again.

Converted an older bathroom into a modern wheelchair accessible bathroom. A little pricey but well worth the extra money for the quality they gave us. You get what you pay for and would without a doubt use them again. We are not the easiest customers and they took care of any and every concern we had.

Chris scheduled an appointment for an estimate promptly after our initial contact. He was on time and gave a very thorough description of what he recommended to correct the issues in the master bathroom, as well as the two walls in the master bedroom. All issues were remedied in about a week, which was unbelievable considering the months it took our other, less efficient contactor. Chris also suggested other improvements along the way, such as removing exposed wiring to a fan on the ceiling in the master bedroom and the popcorn ceiling along with it. All in all, we were very impressed with how quickly and professionally the work was completed along with the fair price that was charged in return! We would definitely hire Chris and his crew from ADREC again!

I must say that the experience was a very good one. I had extensive work done and am thrilled with the result. Ed, Keith, Ulises, and Junior, were very pleasant and very polite. I was impressed with their working relationship with each other. They shook hands in the morning and again at the end of the day. In other words, they seemed to really enjoy each other. They were very prompt each day at 8:00 AM, and even stayed over if necessary. I lived in the house the entire time, and they made it as un-stressful as possible. We discussed little glitches and solved the problems to everybody?s satisfaction. I would recommend them to anybody! I picked their company because they had received all As on Angie?s List. I give them the same rating, appreciate that they lived up to their reputation, and were actually even better than I had anticipated. Mary Frances Surratt

The experience was fantastic. Ed answered my phone calls when I called. They arrived on time for the estimate and every day during the job. On the first day the crew showed up on time and got to work immediately. They finished removing the tub, replaced wood, installed the new plumbing and new wallboard by the first afternoon. In the next few days, they laid cement and installed the tile. They were done with the shower by Thursday at Noon. While the shower work was being done, someone was installing the new cook top and ceiling fans. All work was done to my satisfaction. On a more personal note, I have to say that everyone that worked at my home was very friendly, helpful and courteous. These guys were fantastic! You can trust them, They went above and beyond what I expected. Excellent work and service.

Everything went well. Very hard and responisble worker.. Place close attention to detail. Made sure everything was done correctly.

Robert Phillips made excellent suggestions to our orginal plan including a beautiful arch over the shower in the master bathroom. All work, tile, plumbing, painting, etc. was very professionally done. His on-site supervisor, Sam Lopez, coordinated all activities and kept us well informed as to the progress. A few minor problems were noted, but they were promptly corrected. He stayed with his original estimate. We were very satisfied with the work on the bathrooms, so we hired him to renovate our kitchen as well.

Everything was excellent! Always on time, and did not leave until the job was done. I am very pleased with their services. No additional charges. I would highly recommend them to others.

Danny was a great professional. His suggestions and hints offened made what I wanted so much better. His crew was cheerful and professional. Would highly recommend Danny to my family members.

FIRST-CLASS JOB! Our three-week bathroom renovation began on time and ended a day early. Robert Phillips and his crew were PUNCTUAL, PROFESSIONAL, AND PLEASANT! (They treated our two dogs like beloved family members, taking extra time/caution with our geriatric bull terrier.) There were no surprises; everything from beginning to end went as the succinct contract stated. Our new bathroom is like a Zen/spa retreat. We are repeat customers and would not think of having anyone else work on our home.

The work crew started each day at 8:00 and were always prompt and ready to work. All of the workers took their job seriously and worked well together. The demolition of the three rooms was well planned and executed and the attempt in keeping the dust to a minimum was appreciated. The workers made every attempt to cover and protect our living area as much as possible. They also cleaned up the work area before they went home. The work began with the remodel of the kitchen and small master bathroom simultaniously. There was an urgency to complete the small master bathroom so that they could begin with the hall bathroom because our comfort was always taken into consideration. Communication between Mr. Ed Clous, the general contractor, always felt open and easy. I asked for extra jobs that were not on the contract and Mr. Clous was always ready to listen to what we had to say and was always helpful and accommodating in acheiving what we wanted . There was even some work that Mr. Clous did not charge us. The quality and execution of their work was excellent. I love my new kitchen and both of my bathrooms. I practically have a new house. Overall, we had a pleasant experience and look forward on calling Nu-Tec, Mr. Ed Clous, his partner Keith, and his workers, Mauro, Junior, and Ulysses for our next project. Thank you Guys!

Robert Phillips and his team could not have been more professional or more helpful. They redesigned the bathroom to have a new doorway access, a "roll-in" shower, grab bars, and easy access to the toilet. They redid the drain (which had been poorly designed in a previous remodel), redid the tile, and opened up the space for handicapped access, moving the door to create a larger space. All of that, I expected - but they went much further. They created a couple of very lovely little niches in the shower wall, with pebble backing, one at the level of a seated person, the other for a standing person. They rehung the window, to align it better with the wall and the tile. They worked exceptionally hard to make the transition from bathroom area to shower area through sloping the floor gently and fabricating a low tile ridge to create access to the shower without a threshold to step over. My parents will be moving in with me. They have limited mobility and this will be the perfect bathroom for them. Frankly, it is so lovely that I'm a bit envious and I wish it was my bathroom. Even though they encountered a few unexpected obstacles, they stuck exactly to the estimated costs and even finished the project exactly on time. They started when they said they would start and finished when they said they would finish. Actually, I should also tell you that Robert shifted some of his schedule around in order to move my project to an earlier window, in order to have this completed before my parents moved here. I greatly appreciated his concern for the safety of my family. He was also happy to come back and adjust a few items after the job, to better suit our needs. He never settled for good enough and redid things that were not up to his standards. Even with his extra precision, the job was still completed on time. I will most certainly use his services again and have recommended him to friends.

I cannot say enough how highly I value this builder Robert Phillips. When I first called him to meet and talk about my project, he called me back immediately and showed up shortly thereafter to meet us. We discussed what we wanted to do with the bathroom and Robert offered me 3 different floor plans for the bathroom within a week or two. We decided on the plan we wanted. He set up a payment plan and the terms were clear cut in the contract we signed. We started the project about a month or two later as he had other projects, but we kept in touch during that time and planned the design aspects of the Bathroom. This was another great plus of Robert. He is a fabulous designer and I felt that he was able to see the finished project in design terms which was a great help. He went with us to look at and order vanities, mirrors, lighting, toilets, flooring, and showed us work he had done previously. This was so helpful as I chose what I wanted with his input but he never pushed me in any particular direction. He offered his opinions but never was he pushy. I don't think of design as my strong area so this was so helpful. Previous contractors have sent me out with a list of things to buy and Robert's way of doing design was so much more interactive. I always felt like it was a joint project and he took pride in doing a good design job as well. When the work began, it was very organized. His workers were great and very professional and easy to be around. Work began daily at 8 am and ended at 4:30. He always had one of his managers on the job site and they communicated with Robert. Robert checked the work frequently and if anything was wrong, it was done over right no matter how small the detail was. The work was organized very well - for example the demolition team came in on certain days, then the tile team, then the floor team, plumbing team, etc. It was all very well coordinated. I really think the whole project was a positive experience. In fact, as Robert was working I found more work for him to do in other rooms such as install some new lighting, electrical outlets, ac units and plumbing(re-route water drainage pipes to outside from water heaters) . His additional pricing was very fair and I was pleased with that work as well. Robert and his team does things well and I am very happy that I chose this contractor. Robert also went beyond what he needed to do. When we had a rain/hail storm in El Paso, he checked my roof to make sure there was no damage to it. Great customer service.

Son said he was a licensed plumber and did MAJOR plumbing in the wall, as well as drilling a hole into the foundation of the house to replace drain and shower pan. He is NOT licensed. They bent the copper pipe to the showerhead, closed up the wall and did NOT tell us. Now, we have to go to major expense to tear out the new wall and tile, repair the plumbing, and replace the wall and tile! NO INSURANCE EITHER! The overall job was NOT completed in the time period agreed upon, and was lousy work quality. Example, texturing only portions of the wall and ceiling, not covering light fixtures etc when texturing and painting, crooked tiles, 2 different baseboards were installed. They also did not complete the work we paid for, and kept the money. They did not return to cleanup either. And, one of the workers urinated in the shower the last day they were here!