Amruss Inc Home Improvement has been in business for more than 20 years. Everybody knows us for our professional window washing and gutter cleaning services. But besides those, we also provide the whole variety of other services like Power Washing, Deck Restoration, Garage Cleaning, Caulking and Grout services. We offer fast, high quality and professional services with affordable pricing. We value every customer and strive to provide the best service possible. Award-winning. Additional DBA - ..
"On 9/30/2020: Usually I just tell the truth and go about my day on Yelp, but this one is a bit more disappointing to write because I'd given them a 5-star review. A month after they finished deck repairs, replacing steps, power washing and staining, we have three loose steps with the nail clearly poking through or a gap between the vertical and horizontal areas. Either these brackets were not secured enough in the first place or the brackets were just sprayed without checking how strong they were. Either way, I've waited SIX DAYS to see if someone would respond to fix this issue. I called four times and sent at least three emails. Their warranty apparently doesn't hold any weight. We have no problem with paying for it, but this is far too short of a timeframe for us to be dealing with new stair problems after they were here a month ago. I did not expect to contact them again until 2021 for new power washing and staining. The whole idea of the first job was to make sure ALL of the stairs were in good condition, ALL of the nails were secure and ALL of the brackets were rust-free, in addition to power washing and staining. I'm going to look elsewhere to fix these stairs. Up until this point, I really did think they did a great job. I would've recommended them to anyone. Now? Nope. (One of the reps also came out to fix the downspout. Not exactly the friendliest guy you'll ever meet, but he worked fast. Because I already knew cleanup wasn't their best attribute, I stayed in the parking lot to clean up as he worked. He only needed maybe 10-15 minutes, asked how I was paying and was outta there. No "thank you for your business" or even a "you're welcome" after I said "thank you." So far, so good on the spout though.) Original: I spent more than two months trying to find the right company that could handle deck repairs, power washing, wood step replacement, cement-to-deck post replacements, staining/sealing, and bracket repairs. Originally this job was supposed to be split out between three different companies because it became impossible to find one company who had the manpower and time to do it all, and the prices were mind boggling. After checking one potential directory, this was one of the companies that was a no-show on estimate day. I refused to work with them anymore and turned them down flat for a revisit. But the owner sent such a nice apology email, and then two reps (Vadim and Nik) said they would come over in 30 minutes. I still 100% planned to say "no." But Vadim and Nik were so informative, polite and just all-around nice guys, so it threw me off. My "absolutely not" became "maybe," and then I looked at past reviews. Then my "maybe" talk with the board became a "yes," especially after finding out that they could do ALL the work. These two guys were the lead with a team of six who came in and out as needed, working in their specialty areas. One specialized in posts. Others were good at brackets. Then there were power washers and painters. When sanding/smoothing steps didn't work out, then came with the wood. They worked NONSTOP when they got here, to the point where I had to tell them at 7-8 p.m. that at some point, they would either need a flashlight or need to go home. And they were trying to get the week-long job done in five days. To my delight, we got the city violation off for the deck repairs, and the inspector was even impressed with their work, complimenting quite a bit of it. I couldn't be more relieved. Cons: Because they worked SO hard, I'm burying this at the bottom. Sometimes they had a habit of coming an hour or two later than they originally started. But this was usually due to office visits or home improvement store visits ahead of time. I wouldn't have cared at all if I wasn't directed to get owners/tenants out of the parking lot. That became an extremely annoying job to do, especially when the car owners pointed out that the workers weren't even there yet. They're also not the greatest at cleaning up afterward. We had sawdust everywhere (the power washing on the last two days got rid of most of it), empty boxes, water bottles, two slabs of wood and a bunch of buckets. I too often found brackets laying around, which was risky considering kids live here (and are clumsy). After a bit of nagging, they got better. Because we "paid" for all the supplies, they sat most of the leftovers by the recycling containers. I would've much preferred that they ask if we wanted them to trash it, considering I know what our recycling company will/won't pick up. At least two times, I posted remaining items on Craigslist. I'd rather pay the fee for them to completely get rid of all unneeded items, or at least give us the option, instead of just leaving it there for me to see outside after they were gone. But again, nagging about Caution tape, pointing out extra wood on steps and a few buckets in random spots was enough to make them move it (or for anxious Craigslist people to scoop it up within minutes). FINAL THOUGHTS: But they did SO much work in such a short time, including Vadim working on his birthday and accompanying me across the alley to stand guard against an irate neighbor; Nik working nonstop against wood/angle brackets that took forever to come off; and the owner's son stopping his tasks to help me take something down for a Craigslist user. I would hire them for EVERY single thing they are qualified to do moving forward, even with those minor cons. I really wish I'd have known how they work because I would've hired them for one other upcoming job, but it's too late now because the deposit was already sent. If I have to grumble about leftover trash/recyclables and get Amruss' level of quality for these reasonable prices, hand me the broom. I'll take it!
Shamontiel V. on November 2020