Houston Vinyl Plank Flooring Installation

My biggest complaint about this company has been their lack of concern since I wrote them the check for the floor. Although the original installation had problems that I brought to thier attention during the installation that eventually resulted in thier replacing the floor completely, once they got thier money they wouldnt even return our calls. Twice, over a month went by before I could get any type of response at all from them. The first time I had to confront them in thier showroom; the second time, they only returned my call after I left a message informing them that I had consulted a lawyer. While they did replace the original floor at no cost to me, I still have to replace the trim around my fireplace and the wires to my surround sound system that they shot nails through. I could continue to push them , but seven months after this began, I have no confidence that they would ever get it right. I'm cutting my losses and moving on.

Jeon Tolmachyov, Sales Manager at the Westheimer store was very professional and attentive to my needs and helpful during the full process. The installers were also attentive to detail and informative.

Eric came home to measure. Suggested something different for the stairs which was a good idea. He came out with a quote the same day and we could make an appointment for the work to be done. Two guys did the job in 2 days 1/2. Very nice and courteous. Always let me know when they arrived and when they left because I was not home. And the job is very well done. The product is laying on cork so it is not noisy when you walk. But it looks like wood. The result is fantastic.

Everything went great! I cannot say enough about the experience! I initially went shopping for laminate flooring, which we had in our previous home. When I walked into Lakeside Floors I was immediately greeted by both Kenny and Colleen, the owners. Colleen showed me the options they offered and explained how their pricing worked. Then she showed me the Luxury Vinyl Plank (LVT) flooring and gave me the pros and cons of both types of floors. I brought samples of both home and we were sold on the LVT. The installers were great! They moved all of the furniture with great care and made sure when they put it back that it went where I wanted it. It took 2 1/2 days to complete the work. The first day they took up all the old carpet and applied the float. The second day, the flooring was put down and on the third day, the trim was installed and the furniture was moved back. Our new floors have been down for over 2 weeks and they are beautiful. We are extremely happy with the floors and the experience!!

We have had work performed by Empire Today in the past, in a different state, and were very very pleased. So the bar of expectation was already set high. Our sales representative was friendly, knowledgeable and was able to provided next day service for installation. The two man installation super team was on time, professional, efficient and did an AMAZING job. They even went out of there way to hand stain quarter round to properly complement the flooring, nice threshold work too. Our new Brazilian Cherry LVP (Luxury Vinyl Plank) looks and feels wonderful.

As with any flooring redo inside a furnished house, it was by and large complete chaos but that's to be expected and not their fault. The flooring looks very nice, although it was on the higher end (price-wise) for many of the quotes I had received. There are a few areas where they didn't vary the planks (same pattern on side-by-side planks) but it's not immediately noticeable. I had my home appraised for a refinance and the appraiser indicated I had wood and tile floors throughout--so it must look pretty good.

I went to the LL store and purchased the peel and stick vinyl plank flooring I saw reviewed on their online website. They had more than enough in stock for our entire house and a few minutes later, they had loaded it for me and I was headed home. It was as easy to install as the reviews on the website said it would be and it looks terrific. Loved the price....99 cents a square foot. The only other thing you need is a straight edge for cutting though I did use my paper cutter like one reviewer also said they used.

This has been by far the worst experience I have ever had in hiring a company to work on my home-and we once hired ex-felons to replace a roof. I was not informed that they hired the work out to any contractor who wants the job. Our new cabinets were badly damaged and dinged. The floor, which was supposed to be leveled throughout, has noticeable dips and slopes towards the walls where the leveler was not spread. Walls and furniture were left dirty. There is such poor communication and the store manager does not even know what is happening despite trying to have him resolve this issue several times. When I called the corporate office number, they refused to give the contact information of the store manager's supervisor. Instead, the store manager was contacted! I strongly suggest you find another company to install flooring for you. Once they get your money, they no longer care.

Tile Liquidators gets my highest recommendation for service, product, and pricing! I just replaced the flooring throughout my home. I’ve done this before at previous residences and it can be a nightmare project. Michael and Mary made it a straightforward, comfortable and fun project this time around! I was interested in vinyl plank flooring, but hesitant because the product was new to me. They took the time to help me through the pros and cons of various materials and had samples for everything. Mary even provided sound advice on the best colors and finishes for my home. Michael scheduled the orders, delivery and installation…for truly the most seamless home improvement project I’ve experienced. I took the time to shop around for the flooring materials. No other tile company could come close to their quote. And their quote was exactly the final cost! I’ll do business with them again and recommend them to anyone needing tile services.

Mr. Boatman came out June 25, 2013 to give me an estimate on replacing the vinyl flooring in my dinning room and kitchen. I told him I would make my final decision on the flooring itself on July 27th when my son and daughter-in-law were in town. We went to the store on the 27th, I made my final decision and they were able to come install the floor on July 30th. The men were here on time, worked hard all day, cleaned up after themselves and did a pefect job. I love the new flooring and would absolutely use Boatman's again.

Wonderful. I had some bad foot they repaired it and completed the vinyl flooring for me. The guys were great. I really appreciate the help and excellent work.

They were GREAT!! The price was competitive to other companies. Customer service was amazing. They searched and called around to locate a flooring I had found at a competitor. They were able to locate and the install was completed quickly and professionally. Highly recommended to anyone looking for a flooring company! Contact Matthew for great customer assistance!

Did great! Called and talked with Ken. He was able to chat about the flooring and get me into the ballpark price before coming out. I like to do this because so many people charge (usually put back to an accepted bid) to come out and look/bid. You can spend a lot just getting estimates and waste a lot of time (yours AND theirs) getting quotes so I try very hard to give a good accurate description over the phone and expect a pretty good quite back at final estimate. So Ken said I didn't surprise him with what was going on and he didn't surprise me with a price..... He did the measuring quickly and efficiently and called to make sure of stock availability on the spot. Final quote came by email, as promised a couple of hours later a Indeed he was able to sharpen his pencil a little when giving the final price! Arranged late on a Friday for the installation to occur the following Wednesday and mentioned that the sooner the better would be great as the house is a rental and needed new floors before it was really rentable. Well Tuesday morning pretty early 8:30ish I got a call from Ken and he said their schedule had cleared a little and it could be done today if I liked. Well that suited me just fine and said great go for it. We set up access for the actual installers and a little later I got a call and saying they were there and ..... Told them to go ahead and start and I'd be right by. Upon arrival the workers were well engaged in getting the floor installed and fairly obvious that they knew what they were doing. Checked back a couple of times but there really wasn't a need. Let them work and stopped by a couple of times to check always going fine if just a tad slower than expected. The installer mentioned that the humidity today was making things go a little slow (leveling compound taking a little longer to dry and .....) but said no problem getting it done today and right. But it was obvious they knew what they were doing and doing it pretty well. I'd rather a little extra time and done right..... They finished by 4. Got a call and they were done. Went over took a look and it looked great, the leveling had been done well and the floor looked great, the house had been cleaned and there was a little extra for future patches etc. Now, of course, the work has just been done so of course I can't comment on how the job will last and this is the first time I've used them so can't comment on call backs etc. BUT AT THIS POINT am very very pleased with how this project has gone and at expect to call them again for my next flooring need.

We recently had about 1150 square feet of porcelain tile installed on the main floor of our house to replace a glue-down vinyl floor we?installed in 2013 as part of a partial remodel. The glue did not hold up under?the normal moisture in our northwest Houston area slab, even though the first?installation did include a moisture barrier. We knew we needed a different?floor but were unsure how someone could get the vinyl tiles, the?float, moisture barrier and glue up so a new grouted floor could be successfully?installed. And we needed help deciding what would look good with all of the?walls, countertops and cabinets we had also paid to have redone in 2013. Jared at the Floors?for Living store on Louetta just east of Stuebner Airline Road helped us work?through the challenges of deciding what floor to put down and how to get a good?installation. Floors for Living provides a lifetime installation warranty,?which helped us select them over other companies we visited. The whole new-floor?process from walking into the store the first time to the finished floor was?both pleasant and successful. We selected a great tile that matched everything?already in our house; Jared picked a grout to match. The real key to the job was?the outstanding job done by the installation crew, Jorge and Johnny. They?worked for days getting all of the old floor and prep materials out to get down?to a clean slab to make the new floor installation work, including two days of?hand jackhammers. The finished floor has straight lines and is level. The grout lines are not quite consistent so there are some places where there is a shadow in the grout line, but the ?overall look is very good. The match with our existing cabinets, countertops and walls is better than the original vinyl tile.

Installation was spread out over 4 separate installations over a year. Each time crew showed up when scheduled and completed work on time. During the bamboo flooring installation my wife noticed several areas with drastic color shifts in the planking. Pete had his crew remove almost half the planking and reinstall so that the shifts were far less apparent. He and his crew know the importance of doing a job as good or better than you would want in your own home.